ML Kwarta Padala Branches
M Lhuillier or ML Kwarta Padala is a money remittance / transfer service company. The fact that money is their nature of business means that it is ideal that ML Kwarta Padala branches be scattered all over the Philippines to reach a wide market share.
ML Kwarta Padala
If you want to know the nearest branch of ML Kwarta Padala in your area, province, locality or municipality, you have to follow a few simple steps I have listed below.
1. First, visit the official website of ML Kwarta Padala (MLhuillier.Com).
2. Click on their navigation tab labeled “branches” above the menu bar.
3. Select major island in the drop down menu (either Luzon / Visayas / Mindanao)
4. After selecting, select the municipality or province or city that you are interested to see the specific branch of ML Kwarta Padala.
5. Click on “go” button and all the results will immediately pop in front of you.
Choose which is which among all the branches of ML Kwarta Padala. You can call them using the telephone number to be sure if they are open on the day you want. Good luck!
Maria Helen V.Aragones says:
December 13th, 2009 at 1:29 am
To: The Manager of MLhuiller Kwarta Padala
Sir/Madame:
While I appreciate so much your easy and convenient way of sending and receiving money, I only have one comment…..Here’s the scenario:
I went to your branch in UC Banilad, Cebu City yesterday to claim my remittance from my brother in Sauidi Arabia. My brother has instructed one of his men (Ramon G. Pillone) to send the money for his lack of time in going to and fro the MLhuillier branch nearest their place of work. However, I was not allowed to claim by your personnel in Banilad, the one wearing white blouse in case you’d likew to check despite identfications given and the reference number because of my ID bearing “Ma.” and “Maria”. The one recorded by the sender was only HELEN V.ARAGONES. My brother who instructed the sender doesn’t know that my ID’s contain Ma. or Maria. I tried to go to other branches in going home to my place in the north area however, all were closed at 4pm due to their having a Christmas Party……..I cried of mental anguish because the personnel in UC Banilad never tried to look for ways to find out my true identity when in fact they were never busy. It was my time and effort that was so precious to me and most of all the deadline I was beating at to pay something that would earn interest starting today and all my other payables. I sent a text message to my brother in KSA but he said that he could not call anyone because they send the money only thru teller machines. Your personnel never had these thoughts…and my question is…..if all of your personnel would do such thing, would you return the money to the sender then? Or what any other measures should you do so that the money will be given to the receiving party? Isn’t the REFERENCE Number enough proof to identify the receiving person together with the ID? If not may you be strict enough with the password or however should you identify the other party in order to avoid such embarassing and time consuming situation?
I hope the problem with only such minute defects like the presence of Ma. or Maria in the ID card should be well considered since nowadays if a person really has a plan to be dishonest it is very easy to make identification gadgets with the use of computers. For now if you have some plans to contact me my cell number is 09165770965 and my office number is 3444384. Thank you
maria charlette ermac says:
May 7th, 2010 at 4:45 am
yes ur right sis same as my situation too..my middle name was lacking with two letters and in fact i always get the money from them @ml kwarta padala..i already bring those old receipt starting from the first month until the last month that my brother sends me.but still they wer not concern of their customer..Elite told them that reference no.and id is enough to prove that he or she is the receiver..i told their staff to call their head offices or what..but then they refuse and said they have nothing to do with it. and that fault wasnt my brothers fault coz he wrote it correctly and the records their in taiwan is also correct only their records is lacking with two letters..
in other words they are not customer oriented..
Jomar says:
May 18th, 2010 at 3:08 pm
Sir/Ma’am,
I would like to present a certain experience w/ your good company located at P. Burgos St., Calamba, Laguna. It was not a very good experience yet it was a something that I should learn from.
Monday, May 117,2010 when I went to this branch to receive money. Everything was okay the fist 10 minutes. An employee named Haidee was able to accommodate me then she informed me (if I remembered it clearly “wala pa po”) that I have to wait. I waited together w/ a friend of mine when i remembered previous transactions w/c they had to ask me when was the money sent and through what partner and they started calling to confirm. I had to wait until there was a pause to the incoming customers and approached Haidee and asked her to check again. She informed me its still showing the same thing so I told her “pwede po bang pakitawagan para ma confirm kung meron na” she told me “Mamaya po. Gagawin ko po un. Mamaya po” i sat again talking w/ my friend then she called out after a few minutes that she’d like to get the paper so she can check it then she added “tinawagan ko na po kanina pa kaso lng busy.. kasi po narinig kong sinabi nyo na di ko tinawagan”. I told her “d po.. ung sinabi ko Pwede bang..” then she cut me and said “d po narinig ko eh” and she told me that w/ another customer standing between us. Then i had to say “Ah ganun po bh..” I was holding back my temper because I was tired of waiting and i can see that she is not the type who would listen to what I will say. She checked it again and told me “maling mali po yung number.. available na po ung money 10:20 pa kahapon” i offered to show her my cell phone where the message was w/ the ref. # yet she told me “mali po ung number paki confirm nyo nlng po sa sender… available na po ung pera kahapon pa ng 10:20″ I sat down and checked the message and saw I lacked 1 digit at the end. I approached the guard and asked him if I could be the one next in line because we’ve been there longer than we thought. He kindly checked my paper and said it was okay. I showed it again to Ms. Haidee and explained that i lacked 1 digit.. she processed it and we left. We thanked the security guard before we left.
My friend and I almost reacted when she told me that she heard me say she was not calling to confirm w/ the partner. I would like to bring this to your good office so that IT WONT HAPPEN AGAIN.. not to me or the others having transactions w/ your company. Also i noticed there were inconsistencies w/ her reasons why she could not process the transaction it was only when she thought she heard me said that she was not making a phone call to confirm the transaction when she told me that the ref. # i gave her was wrong.
I have enclosed some of your companie’s Core Values together w/ this report for you to further review. My intention however is not to punish but rather to alert your company that THESE THINGS HAPPEN.. I would like to recommend that an orientation be conducted or a reminder be INSTILLED in your employee’s mindset that when they start to accommodate customers, they bring w/ them the name and face of the company they work with. If they have personal problems they can deal it when they are off duty and leave it behind before going to work. There is still room for improvement. Please do enlighten me if you have anything to suggest for me to grow as well.
Thanks and God bless.
INTEGRITY
Honesty in dealings with customers, colleagues and owners/stakeholders
• PROFESSIONALISM
Conducting oneself with the highest level of professionalism, keeping matters confidential, and behaving in such a way that the company’s reputation is enhanced
• CUSTOMER SERVICE
Putting all customers at the top of our minds, giving them the best service, satisfying their requirements and making them customers for life
• CONCERN FOR THE COMPANY
Taking care of the company’s property, reputation and image
• RESPECT
Being obedient to the leaders of the organization, respecting the rights of colleagues, giving what they deserve and being supportive of Management
Joevany A. Mabuhay Jr. says:
July 22nd, 2010 at 12:16 pm
i want to work with ML Kwarta branches..Please give me a chance..God bless