Globe Hotline

Google Advertisements

Having problems with your Globe product? Wireless internet, mobile phone or bills payment? Do you need to contact or call Globe hotline for customer service to ask about your concern? Here are the listings we have for Globe Telecoms telephone number and self help guide.

First off, visit Globe website at http://globe.com.ph/ and from there, you can access the self help regarding your mobile phone concerns from billing and troubleshooting, broadband and bills payment. You may also opt in for a live chat or send an e-mail for instructions on how to solve your problem. Otherwise, see the details of the Globe hotline below.

Email Address: talk@globetel.com.ph
Globe 24-Hour Call-in Service
211 – (Toll-free using your Globe mobile phone)
(02) 730-1000 – Toll-free using your Globe Landline in Luzon, Visayas and Mindanao)

Share on Tumblr

Tags: branches, contact number, hotline, office address, stores

Joanne Bautista Talosig says:

March 17, 2011 at 3:10 pm

My sim card was blocked. Unfortunately I wasn’t able to find the sim card case. I called your Customer Service. The first one was from “Tech Support” and ask me to call again and go to “Account Related”. I did, but still ask me to send an e-mail and fax you a request letter regarding my concern. I was just wondering, what is the purpose of your “CUSTOMER SERVICE”? Whether its a voice call or an on line service, if you still cannot help your customer? I am from retailing so I know how to handle customers, especially if they are having concern. May be GLOBE doesn’t really know “CUSTOMER SERVICE”! Cause you don’t know how to take care of your customers.!!!!!!!

val says:

April 26, 2011 at 11:58 pm

GLOBE CUSTOMER SERVICE didn’t handle this kind of problem!

jubail palisoc says:

September 13, 2012 at 6:05 am

bakit po un sa tellphone po namin d na tatawagan tapos ang lake ng bill namin d nman p sya na ttawagn bakit ganun paki check naman d2 sa 25 artillery rad holy spirit quezon.city kay mr.jubail pangilinan palisoc..
sana intndhin nyn un mg costomer nyn ang lake lake bnabyarn namin sa inyn taps ganyn kayo

Milagros Ayos says:

May 13, 2011 at 2:31 am

we reported yesterday (May 12, 2011) from the Globe SM Dasma branch that our internet was not functioning since May 5, 2011 upon paying our bills. The personnel who entertained me reconnect our line and told us to observe it within 24 hours. Doing so, my cousins ( the owner) found out that the connection were still a failure. we need your response immediately for the benefit of our family who’s in abroad right now. they need to talk thru the net ASAP.

We highly appreciate your immediate response to this matter. Thank you

kikay says:

May 18, 2011 at 3:57 am

can you pls verify my phone nmber 09158578519 if it is deactivte or actvate?evrytimeiopen it, it said that,, simcard rejection failed,,,what does it mean? i encountered it last may 8,2011, and on may 9, i reloaded it,, the retailer said that it is successful,,but i have no confirmation…still my sim card is not work properly….im here at singapore right now,,what can i do?

mariliza razote says:

May 27, 2011 at 9:01 am

please activate my new plan 499.i had my payment and transaction yesterday may 26 2011.still network unavailable.thank you very much.