Globe Hotline

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Having problems with your Globe product? Wireless internet, mobile phone or bills payment? Do you need to contact or call Globe hotline for customer service to ask about your concern? Here are the listings we have for Globe Telecoms telephone number and self help guide.

First off, visit Globe website at http://globe.com.ph/ and from there, you can access the self help regarding your mobile phone concerns from billing and troubleshooting, broadband and bills payment. You may also opt in for a live chat or send an e-mail for instructions on how to solve your problem. Otherwise, see the details of the Globe hotline below.

Email Address: talk@globetel.com.ph
Globe 24-Hour Call-in Service
211 – (Toll-free using your Globe mobile phone)
(02) 730-1000 – Toll-free using your Globe Landline in Luzon, Visayas and Mindanao)

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mariliza razote says:

May 27, 2011 at 9:03 am

please activate my new plan 499.i had my payment and transaction yesterday may 26 2011.still network unavailable.thank you very much for the immediate response.

Reyes, Efren M says:

May 31, 2011 at 2:33 am

I Just want to ask how to request another globe number and deactivate my present globe number postpaid tnx

May 31, 2011 at 10:07 am

I just want to ask how to request another globe no and deactivate my present globe postpaid tnx

randy m. feranil says:

June 2, 2011 at 3:33 am

We are waiting our bill for the internet connection thru globe broadband for the month of May 2011. but still we cannot receive any billing or notification, supposed to be it will come on the third week of the month but it will not happened. As far as i know it is the responsible of the messanger to leave the bill with the signature of the receiver, but sometimes it happen that there’s nobody home and no one can receive the billing . I just want to confirm that our bill is already deliver or not by the month of May 2011. On my part, i experienced also that the bill is delivered late on the said due date and time that’s why we’re always in a hurry to pay that even in our busy schedule….Will you please follow up or inform the person or the messanger responsible to deliver the billing on the exact time and if there’s no one to receive, please don’t leave the billing that it will easy to lost or anybody to get this…and please be sure that the receiver is also a true person with a personal identification card or anybody that presents that he/she is a person or receiver. We’re still waiting for our internet bill for the month of May, thanks so much!

Ruel Lumangyao says:

June 2, 2011 at 4:22 am

Please fix my Globe Prepaid Sim, i encountered problems

1. every time i load like AutoLoadMax, in just few minutes it was gone and vanishes away, and consumed even if i don’t use it.:)

2. Please block all promos subscribe in my Sim Card.
or i don’t use it anymore!

my Sim #09275241471

thank you