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Government Service Insurance System

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The Government Service Insurance System (GSIS) is the Philippines government agency that handles social insurance for all government employee. Created under the Commonwealth Act Number 186. This institution was put up upon the passing of the act # 186 on November 14, 1936.

The purpose of the GSIS is to be able to provide security for the future of all government employees of the Philippines. This is done through their comprehensive pension fund administration with social security benefits such as compulsory life insurance, optional life insurance, retirement benefits, and disability benefits for work-related accidents and death benefits.

The institution also offers GSIS loans such as emergency loan, calamity loan, cash advance, conso loan, policy loan, pension loan and housing loan. Other benefits that a GSIS member may avail include burial benefit, hospitalization support and more. To know more information about this, please visit the official GSIS website at http://www.gsis.gov.ph/index.php

Coverage of the GSIS: (source: http://www.gsis.gov.ph/index.php)

If you are asking who is covered by the Government Service Insurance System, read more below.

The GSIS covers all government workers irrespective of their employment status, except:

– Members of the Judiciary and Constitutional Commissions who are covered by separated retirement laws;

– Contractual employees who have no employee-employer relationship with their agencies;

– Uniformed members of the Armed Forces of the Philippines and the Philippine National Police, including the Bureau of Jail Management and Penology and the Bureau of Fire Protection.

Please note that the new GSIS UMID card is now available for enrollment and upon activation of the UMID, old eCard Plus will be automatically deactivated.

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61 Responses to “Government Service Insurance System”

  • Felicilda F. Sano says:

    oustanding loan

  • Felicilda F. Sano says:

    loan balances

  • cloudyrain l. ong says:

    consolidated loan update

  • Linda A. Villasis says:

    Please help me access my personal records on line about my service records, records of remittances for my loans and others. thanks. I have noticed your records on remittances of our loan payments is ussually not updated.

  • adelaida b. vera says:

    please help me to find the records of my husband named ricardo m. vera and his remittances year 1980. hope you will help me for this my husband was a member of gsis since 1979

  • MA.CORAZON V. EUGENIO says:

    Last March 2009, i availed of my two (2) OPTIONAL POLICY LOANS, last Nov. 2010 i submitted an updated remittances of my payments in your satellite office here in Malolos City. After a month, i verified in your office here in Malolos if my records is already updated…good that my remittance was already recorded, unfortunately it was recorded only in one of my loans, so it will appear that i have not paid any single payment in my other loan.,,(which im sure will charge me of penalties) PLEASE make the necessary correction as early as possible.

  • rossana del mundo says:

    update of my GSIS loans

  • dionisio a. sulapas says:

    verifying the status of my application for survivorship benefit/death claim of the late fe gilot sulapas who died on service last july 15, 2010….i already the received the P20,000.00 burial benefit…thanks

  • annette esteban says:

    may benefit p kaya kaming makukuha sa pagkamatay ng father ko dati syang gsis member bale retired n sya
    matagal n

  • Fernando B. Dahan says:

    veifying the status of my application for death claim of the Late Ma.Rezah Obenieta Dahan who died on service last May 09,2010. I’ve already filed the papers/documents last Nov.18,2010 at GSIS Bacolod City with death claim acknowledgement NO. 2002835182 and I received the P20,000.00 burial benefit..thank you very much. Fernando Dahan , Claimant..

  • Cecilia Cativo dela Cruz says:

    I would like to know the status of my pension.I haven’t received it since 2007 and I already filed my complaints to the GSIS Dagupan but up to now I haven’t received it yet. What’s happening to our benefits? It’s not much but it can help.
    I am already 75 years old and I wonder if I can still avail of it. My account no. is SB DB001259.
    I would appreciate a reply from you because the officers in Dagupan Branch are not making an action. It’s almost a year since I went there and till now, no actions has been made.

  • aimee says:

    i am a transferee in office. can i have an electronic copy of my remittances of my loans payments to know my outstanding balance. thanks in advance

  • jennifer t. gardose says:

    please help my retired auntie about her gsis pension. she havent claim any amount since she retired 3 or 4 years ago. her name is carmelita g. viola of biclat san miguel,bulacan. your good office can contact her through her celfone nos. 09162543576.
    we would appreciate it if you can help her.
    thanks so much. GOD BLESS!!!

  • jennifer t. gardose says:

    Carmelita g. viola, teresita g. ferrer, josefina m. david,arceli c. ambon, felicisima s. mendoza at eliza c. valdez ayilan lamang sa mga retired at about to retire teachers ng san miguel, bulacan na humihingi ng tulong tungkol sa kanilang problema sa pabahay ng gsis sa LAPID’S VILLE, SAN RAFAEL BULACAN. Ang mga bahay na napunta sa kanilang mga pangalan ay hindi nila kailan man natirhan. ngunit ito ay sa kanila sinisingil.sila ay biktima ng house and lot scam noong 1997.may iba pong naninirahan sa bawat bahay na nakapangalan sa kanila.
    paano po ba ang pinakamabuting gawin upang malutas ang problemang ito at makatangap sila ng pension na kanilang inaasahan sa buhay.
    maaari po silang makausap sa mga numerong ito:
    CARMELITA G. VIOLA – 09162543576
    JOSEFINA M. DAVID – 09155846829
    ELIZA VALDEZ – 09186599937
    MARAMING SALAMAT PO!!!!

  • MA.ELSA Q. CARRIAGA says:

    I want to follow up the update of my umid card regarding my transfer from Local School Board (cabanatuan City ) to National….thank you very mush….

  • MA.ELSA Q. CARRIAGA says:

    follow up lang po ng umid card ko sa pagtransfer ko po sa National (teching po) galing po sa local School board po mula sa Cabanatuan City….Maraming salamat po naway mabigyan po ng pansin ang concern ko…pwede po ba text po ako dito sa no. nto 09204744245 kung my update npo..maraming salamat po ulit….

  • Antonio Z. Yunos-ijin says:

    I would like to know my GSIS loan balance

  • roselle l. anuada says:

    good day! I just want to ask my gsis number..just recently employed as casual at LGU-SIATON, Negros Oriental….thank you very much..god bless…

  • alma l. quebido says:

    Please help me access my personal records on line about my service records. i applied for UMID last Oct, 2010 but until now hindi ko pa natanggap and UMID card.

  • alma l. quebido says:

    Please help me access my personal records on line about my service records. i applied for UMID last Oct, 2010 but until now hindi ko pa natanggap ang UMID card.

  • Jesusa M. Deposa says:

    Hello, good morning.. I would like to follow up the status of my claim regarding the amount of P11,229.18 which was dedected from my matured policy age 45 last December 4,2006. I wrote a query regarding this matter last January 9, 2007 upon seeing the tentative computation of my claim which the amount was reflected. I was told that the amount represent the PS and GS premiums from July 1997 to December 1997 allegedly unremitted by DBM to your office. In this connection I am hoping that by this time, four years had passed your records, our records and the DBM records have been reconciled already, so that I will be refunded the amount in quesstion. I hope this wil be given appropriate action. Thank you very much and more power.

  • Melcita C. Dulce says:

    This is to follow up my UMID card which I enrolled last April 2010 and until now I haven’t receive it yet…. also I haven’t received any dividend since 2007. Please help… Thank you very much. My cellphone no. is 09266446951.

  • Rosario T. Mendoza says:

    I would like to follow up the status of my refund request of my optional policy which was matured June, 2007 but it was only may 2010 when my deduction stopped. I filed my request for refund September 2010. But until now wala pang linaw ang refund ko. Kailan ko pa kaya ito makukuha?

  • marilou risos de veyra says:

    kindly help me regarding my late father zosimo castillote de veyra who died way back july 7, 1987 and a gsis member..he is a retired custom employee last sept. 1974.i would like to know if i can still get his burial benifits..my mother juanita risos de veyra died way back april 11, 1997.. im looking forward in hearing from you..thank you so much

  • pablito b. quinal says:

    i would like to follow up on my gsis salary loan refund. filed at gsis tagbilaran branch bohol on march 30, 2011.

  • Wilbeth Aubrey S. Asuncio says:

    Please help my father 2LT. WILLIE S. ASUNCION (RET.) PA, wants to know the status of his claims “The Maturity Cash Surrender or Termination Value of Remittance and Refund of Over Payment” filed Sept.18,2008…..2011 na po.

  • Karen Romualdo says:

    want to ask if the total outstanding housing loan balance of my mom was deducted from her retirement benefit/claim. no report was submitted and the title of our residential house and lot was not returned.

    binabawas po ba automatically ang housing loan balance from the total net retirement claim bago ilabas ang cheke? thanks po and need ur response asap

    kb_romualdo@yahoo.com

  • Theresa Wall says:

    I am assisting a pensioner living in USA with new computer setup with Skype to arrange GVAPS enrollment, plus other matters that must be handled. I’ve been on the website and understand what info is necessary and email address to correspond with; my question is …. how much time does it take from when we write to them and they write back with date & time for skype conference?

  • Wilma R. Cuaterno says:

    Just want to know the status of my claim for the matured optional policy. I just filed it last May 13,2011 but it matured last 2007. It was fully paud and I think sobra pa ang hulog ko. Thanks, my reference number is R-20110513-000057

  • Theresa Wall says:

    See my May 16 post. GSIS online already replied to my inquiry. They also gave me info that might help other posters. This info came in email from GSIS representative on May 24, 2011:
    1. as to date, there’s still no facility for UMID enrollment for the pensioners abroad.
    2. even for local pensioners here, there’s still no production of UMID cards.
    3. we’ll still be sending e-card plus.
    4. our GVAPS facility is temporarily deactivated
    5. renewal of status can be done only through skype video call.
    For any pensioners living abroad with any questions on these matters, here is the address I used and received very prompt response: pensionglobal@gsis.gov.ph
    Regards,
    Theresa Wall

  • cecilia padro says:

    my benefit ba kamimakukuha sa pagkamatay ng asawa ko? 11yrs sya sa serbisyo mula noong namatay sya..

  • Dodirico M. Cuaresma says:

    Please sent me the net proceeds of my consol loan & Policy Loan if i will avail,

  • JENNY says:

    ANG FATHER KO PO AY GSIS PENSIONER AT INA-APPLY NIYA ANG MONTHLY PENSION NYA NG LOAN- ONE MONTH AFTER NAMATAY CYA. ANO PO ANG MANGYARI SA LOAN NYA? MA-APIKTOHAN BA ANG BURIAL BENEFIT NYA?

  • JOEAN J. LOPEZ says:

    Sir/Madam:

    I’m Joean J. Lopez, teacher of Negros Occidenatl National Agro- Industrial School of Home Industries, I just want to inquire regarding the status of my ECARD for more than a year since i’ve applied for it,yet i havn’t received any.

    Your positive reply to this query is much appreciated. THANKYOU!

  • Isabel U Trapane says:

    Ako ay nagsubmit ng form for deduction sa saking CONSOL loan last Jul 2010. Until now ay wala pang deduction. Ano pb ang dapat kong gawin? Bkt wala data sa G-WAPS kapag nagrerequest ng outstanding balances..
    Sana me mabasa akong reply sa mga katanungan ko. Salamat…

  • Mario M. Movillon says:

    I checked the update status of my various loans from the GSIS kiosk in Pagsanjan, Laguna. As of April 2011 inquiry which I made, the update info I got about my outstanding balance is dated April 2010, instead of 2011. Which means, more than a year na ang nakaraan, e hindi pa rin up to date and nasabing info.

    May I request GSIS Pagsanjan staff, or the central records office staff to help me find the true and most updated status of my related loans as of June 2011.

    Thanks and regards

  • Dominador G. Inovejas says:

    I heard recently that the number of years in the computation of monthly pension of a retiree will already be 10 years back not 3 years back anymore. If this is true, may I be informed about the effectivity of your plan for my future reference. Your positive response on this query is highly regarded with thanks.

  • Reynaldo F. Guanzon says:

    Please help me expedite the release of my excess repayment of conso loan dated 2007. This appeal is highly regarded with thanks.

  • Flordeluna A. Tobias says:

    I would just like to know if your office is extending calamity loans to all its members in Davao City? If yes, what are the requirements? Hope for positive response. Thank you.

  • alma liza de chavez says:

    i would like to seek help or info regarding sa pension my father retire from work (bereau of correction) at the age of 65 last june 2, 2011 unfortunately he died before filling his paper sa gsis, pano na po kaya yon, what are the documents needed by my mother to claim the survivorship pension at sa burial claim nya, and also pano po kumuha ng clearance from GSIS kase kailangan daw po iyon para sa terminal pay nya, we need it very badly kase nabaon kami sa utang sa biglang pagkamatay ng father ko, tnx in advance

  • adelwisa argamino notarte says:

    i would like to inquire on how will i claim my pension?for more than 8 yrs. im not receiving my pension because i am in abroad right now for almost 10 yrs.pls. advise me on how to claim my pension.thank you so much and god bless!!

  • Caridad Buitizon says:

    Please give me the number of GVAPS Hotline because I cannot contact them with the old number. Thank you.
    .

  • Orlene M. Andrade says:

    i would like to inquire on how my mum claim her pension for more than 10 years?shes not receiving her pension because she leaved in abroad for almost 10 years!please advise me on my mother pension to claim and what are the requirements?thank you!

  • joerylyn g. demerin says:

    hi! I would like to ask the status of my membership and the list of my beneficiaries

  • gerlie says:

    last nov 24,2011 nagfile aqo ngconso loan s GSIS main kase ala pa kmi ng umid card. naaprovan aqo ng 119 something. kaya lng hndi ko nakuha yun pera kase wala nmn kmi AAO kya naglapsed na daw yun loan ko. Pagbalik namin ng Feb 6, 2012 sa GSIS main hindi daw aqo makakaloan kase hindi daw updated yun premium account ko.. Sana matulungan nyo naman aqo i update at mapost sa GSIS main yun mga payments ko daw na nawawala para makapagloan na din aqo. seven years na aqo member kya lng ala p din aqo naloloan..

    Pls do help me regarding this..Sayang naman un binabayad ko for seven years..
    Thanks

  • Maria Elena B. Espeleta says:

    Ive been working for 3years but still i dont know my policy no. When im updating in our division office they didnt follow up my policy no.please help me with this.

  • Maria Elena B. Espeleta says:

    Ive been working for 3 years but still I dont know my policy no. our division office diddnt update or follow up my policy no. please hepl me with this. thanks

  • Maria Elena B. Espeleta says:

    i want to know my policy no.

  • jemmy torre says:

    for almost a decade now that the GSIS could not post the updated remittances and payments made by the member,, what shall we do? Pls take action.. maawa naman kayo sa mga member … naghihirap na kami.

  • luisito apil says:

    jemmy is correct in his statement.. i will borrow his words ” maawa naman kayo”.. thanks po.

  • ANA MARIA V. APIL says:

    PLEASE UPDATE MY CONSOLIDATE LOAN PAYMENTS. WE ARE RELIGIOUSLY DEDUCTED EVERY MONTH OF OUR MONTHLY PAYMENT, BUT WHEN I CHECKED IT IN KIOSK MACHINE, I STILL CANT AVAIL MY CONSOLIDATED LOAN. TNX.

  • Laura Jacob says:

    GoodDay Sir/Ma’m
    Gusto ko Lang po mag-tanong tungko sa GSIS membership ng Father ko..(17 yrs) siyang nag contribute..bago sya nawalan ng trabaho.. at may utang syang 2 yrs kc yong loan nya eh hindi na nya nabayaran at hindi na rin sya nakakahulog dahil nawalan na nga sya ng trabaho.Tanong ko lang po kung pwede na po ma erefund sa kanya yong contribution nya?At ano po ang dapat nyang gawin regarding this? My father’s name is Ricard JAcob Sr.
    maraming salamat mo at mabuhay po kayo hihintayin ko ang inyong kasagutan
    Please give us advise

  • Jaime Punzalan says:

    I am a retiree of the Philippine Nation Bank in 1996.
    When the PNB was taken over by Lucio Tan Group, I was paid about P300K by
    GSIS for my over 22 years of service when PNB was a government bank yet.
    In June 2008, I retired also from PNB now already as a private bank.
    Query: Since I served the government for over 22 years and I am now 61 years old, what benefits can I still claim out of my government service?
    Thank you.

  • Vivian bales ilicito says:

    Good pm,
    I would like to inquire your good office with regards to my father’s pension. You see my father passed away last February 11,2012. I would like to inquire with regards to his pension,will my mother be able to receive the said pension? Are there any other benefits we can receive like death benefits? I will gladly appreciate if your office can enlighten me on this matter,thank you and good day.

  • Cirilo De Luna,Jr says:

    Good am,

    gusto ko lang po malaman kung paano kung ang untie ko dating nag tratradaho sa
    AFP tapos nag awol siya hindi na siya pumasok since then.tapos last july 29,2012
    namatay na siya my makukuha po ba siyang benefit?at ano po ang dapat namin
    gawin at ano po ang mga requirement para ma file namin kasi po ulila na po siya
    gusto lang namin na ma bigyan siya ng maayus na libingan kasi po kami po ang gumastos ng lahat para malibing lang po siya,kaya lang po sa public cementery lang po
    gusto po sana namin mag yari malipat siya sa maayos nalibingan.sana po matolongan
    ninyo kami.

    maraming salamat po at mabuhay kayo,
    Mr.Cirilo De Luna,Jr.

  • Rashida Mangandog says:

    hi! Gusto ko lang iconfirm yong UMID ECARD plus application kung tpos na po ba? kc sobra 2m0nths na po ako nag’aply pro di parin ntapos plz do something bwt 8 para mtapos na po un. Thanks. Kep up d good work!

  • rogeliopacas says:

    pls help me. . . i lost my pin number for my Ecard

  • Lot Santos says:

    Gusto ko lang pong malaman kung paano po ang gagawin, yong relatives ko po matagal na hindi nakuha ang kanyang pension kasi po nasa U.S siya for 6 years, ano po dapat nyang gawin? at isa pa po bali nagtrabaho po sya dati sa government puwed po ba syang mag file din ng pension nya. Thanks po and God bless….

  • zharley camacho says:

    Ask ko lang po kung ang isang dating goverment employee na nag AWOL ay makaka avail ng funeral benefits from GSIS..

  • larry ponce says:

    pwede ko po bang ituloy ang gsis contribution ko khit dina ako nagwowork sa goverment service?

  • tin says:

    my dad died last january. according to gsis he had some unpain loan balances ..though we showed them payslips of some gsis salary deductions.. do gsis have the right to not release burial of my dad because he had unpaid loans daw.. they already didnt released lumpsum and survivorship pensions because of this


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