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Need to talk to a Globe customer service via chat or hotline? Well, if you can’t  get an access to either, you have another option to hold on to in your hands. That is to send an electronic mail otherwise known as email. to do this, you need to know Globe Telecom’s online email address and so here it is –

Any concerns from latest globe promos, iphone, blackberry, globe tattoo, unlimited calls and texts, mobile internet, plans from prepaid to postpaid, you can surely reach out and send in your concerns. Use the provided email address above to seek for more information or subscribe to Globe’s website.

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746 Responses to “ – Official online email hotline of Globe Telecoms”

  • jonalyn cristobal says:

    d poh nmin mgamit ang aming internet! 2 days n poh! pti po ang aming landline paanu poh nmin ito maaus?

    • marvin alcantara says:

      Eto po yung order history ko google play store..

      • marvin alcantara says:

        Add payment method
        Add credit or debit card
        Add PayPal
        Order history
        Name Date Price Category Action

        3000 coins (Beat the Bad Guy – Kick Buddy)

        March 14, 2015


        Android Apps

        Sack of Gems (Clash of Clans)

        January 31, 2015


        Android Apps

        ?Frozen Free Fall Walkthrough

        January 30, 2015



        Sack of Gems (Clash of Clans)

        January 29, 2015


        Android Apps

        Sack of Gems (Clash of Clans)

        January 29, 2015


        Android Apps

        Bag of Gems (Clash of Clans)

        January 26, 2015


        Android Apps

        Pile of Gems (Clash of Clans)

        January 26, 2015


        Android Apps

        Pile of Gems (Clash of Clans)

        October 12, 2014


        Android Apps

        ©2015 Google Site Terms of Service Devices Terms of Sale Privacy Policy Developers About Google

        Bakit po ngayon kahit di ako nag susubscribe nagkakaron ako ng subscription sa solve naman po..

        • Khesiah says:

          Ano ba kaYo globe .. Ayosin niyo prob. Nyo .. Kaka Load ko Lang tapos ni nakaw Agad .. Nakabwesit kaayo .. SoLid globe paman sana ako ever since .. Ito no. Ko 09267580854 .

  • pauline zaldivar says:

    first I would like to comment on the services this company has, a lot of your customer representatives are INCOMPETENT. Plus calling your hotline is very inconvenient specially if you value time.You have to press a lot button after one button, don’t you think its a waste of time? Since you have hired customers representative why not get through them at once to assist your clients concern.

  • Maricon Maldonado says:


    • marvin alcantara says:


  • kimer sibag says:

    hina nman ng enternet nmin…nagreklamo nko sa costumer service wala pa din na aayos….mag 5days na po to..pano to ma aayos kng wlang action nyo… :(

  • renalyn says:

    bakit pa wala akung signal 2 days na?

  • renalyn says:

    ayossin nyo nman ang signal nyo nag ba2yad naman kame

  • naujan fire station says:

    how to change the security code of our wifi?

  • marianne tacorda says:

    papano po mag-avail ang organization namin para magkaroon ng wifi zone? project po kasi ng SBO namin ang magkawofo zone.

  • marianne tacorda says:

    papanu makakakuha ng form para maka-avail kami ng wifi connection through globe?

  • marianne tacorda says:

    nag-aaral po ako sa catanduanes state colleges virac,catanduanes.. project po ng SBO organization namin na maka-avail ng wifi connection sa globe.. papanu po kami makakakuha ng form?

  • Company of globe telecom
    Wer paying our bills… And Wer having problems in ur service.. Yesterday il try to open our comp. bt doesnt connect try ur wifi bt der is a signal… Pls inform me ASAP… Col my number 09195637765. Thanx

  • Until now … Wats rong wid ur network??

  • juvy says:

    how can i reconnect my number???

  • imelda cautivar says:

    bakit po hanggang ngayon wala pang dial tone yung phone namin, sabi nyo i-edit yung number hanggang ngayon wla pa

  • gigi says:

    bkt po ganun ang internet bill namin ,, ang taas taas ,.. diba dapat po 999 lang po ang babayaran namin pero ngaun 2k po ang binabayad namin …

    paki ans. naman po

  • monaliza valdez says:

    nid q lng po mlman how much ang bill q ds march.
    pno mag register online

  • aries buenviaje says:

    san po maganda mag bayad pag first billing sa office ng globe o bayad center nlang kc sabi ng stoller ng nag kbit smin dapat daw pag first bill sa office at present ko daw yun yun binayaran nung binayad ko nug kinabitab kami……

  • aries buenviaje says:

    at dba po 1,099 lng po dapat yung bill ko monthly bkit po umabot ng 1200 plus at paano po yun almost 10 days wala kaming connection gusto din po hunmingi ng promisorry note:kung pwede martes na po aq magbayad due date ko po nung march 29 pa sana po dpo kmi maputulan..pki sagot nman po lahat ng tanong q

  • Genalyn taccad says:

    madam, i would like yo us in your good office to please check my billing statement because monthly i paid my internet bill even without your printed-billing statement. how it come that i have an overdue bill? every 2nd week/3rd week of the month i’d made a payment at SM ROSARIO.
    I need your immediate action regarding this matter.

  • leo gutierrez says:


  • jester alfonso says:

    hello i just wanna ask why still our phone for still don,t have a dial tone its been a week now since the line man connect our internet and phone march 30 the day they did the connection please reply? the name of the owner is juana marqiuno

  • jester alfonso says:

    hello po gusto ko lang po i update yung phone na kinabit sa amin dahil hanggang ngayon wala pa rin dial tone a week na since kinabit ng line man yun march 30 2012 to be exact ! please naman paki follow up naman problem namin ang name ng may ari ng phone ay Juana Marqiuno Alfonso please naman fix our problem

  • Chona Espinosa says:

    this is to report slow connection in internet here in sta rosa. i’m using wimax.. I live in Buena Rosa 8, Sta Rosa City. The slow connection has been going on for months now; usually no or very slow connection during the day and intermittent connection in the evening. Can you pls send technical people to check connections?

  • charlie niza says:

    any body is available to talk to about my subcription

  • charlie niza says:

    wala po kaimng connection for more than two weeks already

  • junjilie says:

    three days ago nagpakabit kami ng internet mula noon wala ng dial tone ang telepono namin

  • junjilie says:

    pwede po bang tawagan ang tel. namin ng globe costumer rep.?

  • jester alfonso says:

    hi gusto ko lang i follow up yung tungkol sa phone namin up to now wala pa rin dial tone and grounded pa its been 14 day na ganun pa rin ilang beses na ako tumatawag at sabi inaasikaso daw e hanngang ngayon wala pa rin nakapangalan sa mother ko yung linya namin juana marquino alfonso please naman ayusin nyo service nyo

  • joseph says:

    mam yesterday nagpay me ng bill ko 4 internet d po tinnanggap coz wala pong accnt.# ung form na binigay nyo…….joseph mcirvin


    2 days na kami wala dial tone d2 sa sta anastacia sto tomas batangas pki puntahan nman sa mga technician nyo…thanks

  • felix alabado says:

    i am a plan subscriber with account number 35427495 and a mobile number 0917-8525051.
    I received a reminder text from my cell phone that i have overlooked my unbilled charges or i have not paid my previous balance.

    I would like to inform your office that, I have not received my monthly bill yet, according to your letter carrier it was delayed,then PLS. SEND ME FIRST YOUR BILL and you can text me your comment if i did not pay. How can i pay my balance where in fact i have not received my bill. Pls improve your service always delayed when sending your letters.thank you.

  • felix alabado says:

    Regarding your Hotline numbers,when we call for inquiries and follow ups, please do not use Recorded Messages to entertain us we are NOT ROBOT i have no answer to that taped recorded messages, i need customer representative to talk to, your cstomer rep is always busy she or he cannot answer my call,what the use of this call?remember if this is always the problem, time is gold/you lost business/you lost clients/your service is poor then other customers will transfer to another company where they can find service satisfaction.ty

  • florita g. cabug says:

    Bakit walang internet connection?

  • flordeliza macapawa says:

    pls….check our connection kasi 5 days na kaming walang dial tone…i been calling sa hotline but so hard to connect too…pls….paki ayos naman importante samin ung landline ….hope for ur immediate action regarding on this…thank you!

  • Gene says:

    mom ko from US kasi gusto tumawag sakn sa landline..nasa pinas ako pano po magdial? please reply sa email ko po..thanks..

  • Tanciana Tunay says:

    pki tawagan po kmi sa numbr na to (09263304633) (09463226875) d po nmn alam qng panu mg byad,wla kc nadting na bill sa amin kya d nmn alam qng san at panu kmi mg ba2yad 2mnth na po kmi d naka2 bayad umpsa nong ng pakbt kmi,.frst tym po nmn mg pakabt ng intrnt..pls call as salamat po..

  • Tanciana Tunay says:

    bkt po ganun?pki tawagan nyo nga po kmi sa numbr na to (09263304633) (09463226875) d po nmn alam qng panu mg byad,wla kc nadting na bill sa amin kya d nmn alam qng san at panu kmi mg ba2yad 2mnth na po kmi d naka2 bayad umpsa nong ng pakbt kmi,.frst tym po nmn mg pakabt ng intrnt..pls call as salamat po..

  • lanie sangangbayan says:

    napapalimit po ang pg hina ng net ng globe wimax dito sa trece martirez cavite..kung maari po pakiayos nmn ang connection samin..ang dami na po ngrereklamo sa globe wimax dhil sa limit na humina o bumagal ang net..bka po pg palagi ganito mapilitan kami palitan to..slamat!! sana ayusin nyo na agad to..

  • victoria magbanua says:

    bakit ayaw gumana ng videocall at skype ..pati na sa yahoo messenger ..ang hirap mkapasok ..puede pabisitahan dito ? please lng po … !! salamat

    ang address

  • victoria magbanua says:



  • conception cacananta says:

    wla po kaming internet connection

  • jennifer duhaylungsod says:

    my internet connection is so slow, it has been upgraded into a 1mbps mas mabuti pa yong di nyo na upgrade kasi mas maabilis pa kaysa ngayong. better have a good service to justify your monthly rate

  • Pamela M. San Antonio says:

    good afternoon, just want to report that my globe land line has no dial since last night..the phone is totally dead..can you please check it out.

    i have to check my parents most of the time in their home, and the only way i can check them is to call them thru my telephone, they do not know how to use cell phone. please check my line as soon as possible so that i can use it again, please.

    thank you very much.

  • Pamela M. San Antonio says:

    my contact number is 09196144481 Pamela San Antonio and my land line number is 2384399.
    thank you..

  • nelson ayos says:

    mula nung nkbit ung wimaxx at telephone ounce n me ng punta s SM Dasma s Globe pr ireport to n di nmn mgmit ung phone even in coming d nmn cy mk-recieve ng call… so useless nmn ung phone eh my plan is 1299 a mnth bcoz nga po nung phone and then wl nmn cy use tinuro nmn skin kung pno iregister ung phone i try it many times n gnun prin…. in second time around report ko ulit to sa Globe kung mg send kau ng technician its much better po…. and if wl prin mngyari it is possible n alisin nlng ung phone kung d tlg cy mgmit…. eto po ung line no. 046-5470010 yn po ung no. n d nmn mkontak o mk recieve ng incoming calls…..sana po mgwan ng praan to s lalong mdaling pnhon.. kc po ngbbyad po kmi ng bill nmin den d service is not good….

  • Susana Macawiwili says:

    Mabagal po kasi ung connection, papataasan lang sana namin yung antena

  • abiel cambyses galang festejo says:

    until now wala pa din ung activation ng telephone nmin…6251045 nung may 8 po nag install smin…pk follow up po pls….thank you…

  • Diana Joy Gubac says:


    i just want to follow my Globe plan application, its been a week now, i want a feed back as soon as possible.

    please email me @ or message on my facebook account Diana Joy Gubac.

    i’ll wait for your reply.

  • rinaliza manio says:

    gud pm po,pakipalitan naman po yung wire nunf antena namin nasira po kc yung wire na naka connect sa modem po namin sana po mapuntahan ninyo agad.thanks po,,,,

  • Diana Gomez says:

    Bagong install po ang globe landline and internet ng pinsan ko with tel. no. 9440217 under the name of Jay-R Capistrano. Na-install po noong May 8 kung hindi po ako nagkakamali. Nagamit po namin ang internet nuong araw ding yun ngunit ang telepono ay hindi. Kailangan pa daw namin mag hintay ng 2 -3 days bago magka-roon ng dialtone. After 4 days wala pa rin po dialtone kaya itinawag na namin sa Globe customer service at naaksiyunan naman po agad ngunit ng magkaroon ng dialtone ang telepono nawala naman po ang internet connection. Nang tanuning namin ang lineman katwiran ay talaga daw pong ganoon dahil may dialtone na kaya nawala ang internet, hindi po ba katangahan ang sagot na iyon at ngayon lang po ako nakarinig ng ganoong katwiran. sa tagal tagal na namong gumagamit ng globe lines and internet ngayon lang po ako nakarining ng ganoon. Apat na araw na pong hindi nagagamit ang interner at ilang araw na lang ay maniningil na ang globe, nginit wala kaming balak na bayaran iyon sa kadahilanang hindi naman namin napakonabangan. kung hindi po ito maaaksiyunan sa lalong madaling panahon ay ipapa-disconnect na po namin at wala po kaming dapat na bayaran.

  • chad michael malapaya says:

    kelan po kya ang activation ng telephone nmin? sbi po kasi after 3 or 4 days activated na ….. 10 days npo nkalipas sana po ma activate na, thanks …..

  • Marlo Luis Moreno says:

    madalas po na mabagal yung signal ano po ynug mga different cause kung bakit o papaano nagiging mabagal signal namin????

  • jayve neil f. endaya says:

    bakit laging nawawalan ng internet at nag cha chat desconnected din pwede paki ayos kasi nagbabayad naman kami eh pakigawaan naman ng paraan

  • Janete padilla armecin says:

    Please cancel my transaction today with globe representatives regarding bbm plan @499…i was not properly inform that i am going to pay 598 monthly.i ask him f i my monthly bill is 499 he said yes 499 only then the verification call followed confirmed that my bill is not 499 but 598….my husband get confuse with the transaction he made and we decided to cancel………..please denied my application …….thank you!

  • gerry d. santic says:

    bakit laging paulit ulit na downtime sa phone namin?walang net mayroong phone then has net,no phone.had been complaining this via 211 yet no one comes to assist the problem 4199223 is my landline.pls help

  • sam herrera says:

    ilang beses na po nag hihina ang internet dito , anu po ba yan ? ang sobrang bagal !?

  • abiel cambyses galang festejo says:

    nawalan po kmi ng internet access ngaun pki folow up po.. pls. tel nos 6251045

  • Editha C. Rico says:

    Good day maam/sir: why is it my billing delivered to early were in fact last week(may 21,2012) lang kami nagpakabit ng wimax? and it’s over the expected amount due which is 2,030.21.supposed to be 999 lang right?

  • mols says:

    putang inang globe yan, sunugen nyo n companya nyo

  • soriano rodillo,d. says:

    no instillation of antenna in lamao limay bataan.

  • soriano rodillo,d. says:

    they promise to instilate the antenna but they not come back

  • RICKY VEGAS says:

    gud’afternoon..maam/sir i would like to consult my problems…about the connection globe internet service they can not use all website like google,and most important is yahoo..its always cnt sign in everytime i open it they….always troubleshoot…bcoz the slow connection and sometimes website not found cn u plz fix ur internet serviceses and connection to get fast sign in all website…. coz i need to always use my yahoo.everyday to comunication to each other …from all relatives leaving on the other country i hoping u cn fix it asap

  • francisco abello says:

    dalawang buwan kunang pinapuputol ung signal nmin bkit ayaw png putulin dalawang buwan ng hnd nagagamit dahil wlng signal

  • francisco abello says:

    sana pki alis n ung globe c bahay k ayoko ng gamitin sayang lng binabayad k tpos wl nmang signal 2 month ng wl kming contact ng asawa k pls. pki putol ng globe c bahay k

  • james mandac says:

    ui . .asan yung free ng wi -fi namin bat wala? t*e nio namn.

  • Imay says:

    Pwede ko po bang malaman kung paanong maka avail ng plans nyo,gusto ko po kcng kumuha ng data plan nyo ky lang l ko s pilipinas ngayon gusto ko pk sanang isurprise ang anak ko ikuha ko sya ng samsung galaxy s3?

  • mabel apolonio says:

    ndi po namin magamit ung aming landline 1week na po nming ndi nagagamit :((

  • ginalyn ramos says:

    pki ayos naman po cgnal ng globe 2 wiks ng lagi nwawala taz nagkakaron nagbabayad nman ng ayos!!!!

  • felicito dilla says:

    sa june na po dumating yong bill namin. may 26 ang due date namin nag bayad ako may 28 na..may tawag akong nan tanggap ngayon nag sabi nag kailangan ko bayaranang telephone billko sa april..BAKIT di ba ninyo i forawrd kaagad sa main office ninyo ang mga record ng mga naka pag babayad na?

  • reynaldo relente says:

    2 days na pong walang INCOMING at OUT GOING ang Telephone ko 6210193.
    maglagay naman kayo ng ONLINE CHAT yung nakakasagot po kung kailan nya maaayos ang problema ukol dito.Salamat po

  • aileen olasa says:

    nagpapaup grade ako ng plan ko. dati 1mbps po gusto ko sna gwing 2mbps w/ line tumag n ako sa 211 at ng text sa akin n indi dw pwede kbitan kz wlang dw site dto ng globe s area nmin.. e bkit ang kpitbahay nmin meron nmn. bkit ganun?

  • danilo c camayudo jr. says:

    mula ng june 12 ang landline ay bz di matawagan at ang mbps nya 1mbps lng. ang bundle ay 2mbps ang apply ko hope 4 feed back.

  • danilo c camayudo jr. says:

    7days nang walang incoming at out going ang telephone ko kakabit nun june 11, at ang mbps nya ay 1lng e ang apply ko ay 2mbps sa na ay magawa nayo po na maayos ang problema na ito. salamat po….

  • rodelito oronos says:

    bakit po five months na wala kaung sinsend na monthly proof of billing. pwede nyo ba isend yong mga proof of billing ko for past five months. tas sobrang hina pa signal, parating nawawala.

  • jernell vasallo says:

    Mam sir laki po problem ng net ko nag babayad naman po kami in time pero lagi sira net connection mag kakaroon ng mga 10 minutes tapos nawawalan n nmn tapos after mga 10minutes mag kakaron mawawalan paulit ulit lng nang yayari eto address ko mga sir 864 caingin sanrafael bulacan sana mag papunta kayu ng maintenance dito para ma check

  • helbert culasing says:

    mam/sir panu po iupdate na nbayaran na nmin ung 1st bill namin pwede ba na byaran nlang nmin kau na bhala mag update?

  • marina planta says:

    magpa extend po sana ako ng payment sa bill ,, by next week tnx

  • maryjane combis says:

    dito nalang po sa email add ko kayo magpadala ng bill wag na po sa address ko.. tnx

  • edita v. dionisio says:

    bakit naman po na napakalaki ng bill ko samantalang ang plan po na nakuha namin ay 1299 for 2MBS w/ landline then kinabit po ang internet connection last May 14 at dumating po ang bill ko ngayong June25 at ang bill ko po ay 5k plus. Papaano ko po babayaran ang ganitong bill kung hindi po tugma sa pinirmahan kong application.

  • paul daria says:

    ano po ba ang mga freebies ng mga plan tulad ng plan 499.kase sabi sa costomer servise ng globe hindi daw unli.ang call and text dun kahit globe to globe.

  • paul daria says:

    kase ung mga calls nmin n globe to globe eh may bill

  • Michael says:

    good morning globe ahm tell ko lang po sana ung ngyari d2 sa tatoo superstick ung up to 5 devices.. eto po location nmin brgy bagong silang.alasasin mariveles bataan madalas pong network switching ang ngyayari so madalas walang internet connection and maxadong pong mabagal ang browsing ung network switching po umts to hsdpa ive already research it and nlman ko na its normal but i dont think this is normal kasi dati rati hsdpa lang ang netwrok type nmin. but then suddenly mdals ko ng nraransan ung network switching..

  • nellysupat says:

    good day! bkit d ako mkaregister s superduo tama nman ung sinunod me s pinadala ng globe format bkit my keywords is invalid? nloloka n me dito ha, mahina p ang signal nkkainis, sna mbbasa nyo itong mensahe me para sa globe telecom pkiaus nman po ang signal tnx.

  • christian john leonardo says:

    Why there were times that our internet connection speed is getting slower then gets back to its normal speed? Always. Its so disappointing when every time I watched my favorite shows in some sites, like you tube. Please kindly give immediate actions into this technical matter. So all the globe subscribers will feel fulfillment and to be always patronize the good services rendered by your network. Thank you!

  • zelda says:

    i would like to change my cell no. that was on my account name….that no. was lost and heres the new one for u to connect me regarding my account…o9072918987. thank you..

  • bakit di po kami makacontact sa labas (outgoing).


    we need your immediate response according this matter.

  • daniel bancual says:

    gud day globe broadband, ask k lng po if ever n pde nyo paayus ang telephone nmen s bhay? ikinabit po e2 ng june 29 dis yer under the name of my mother eva bancual in 12 don jose st. caloocan city. pgkabit po nyo ng 29 ng june ng internet bundle n 1,099 price. ay d nman ngamit ang nsbe telephone nyo. sna po ay mgng maayus po e2.. aasahan po nmen s lalo mdling pnhon nyo maisaayus ang inyong serbisyo.. mrming salamat po!

  • killua_08 says:

    GLOBE!!!!pwede pakicheck naman po ung connection ko kung bakit ang bagal magbrowse sa any site……2mbps naman ung pinakabit ko bat ang bagal maxado????? plz call my landline number…2447683…tnx

  • roderic says:

    bkt po wla ung internet cmula p nung ikinabit nyo nung linggo?? nd q p nga2mit! pki ayos nman po…

  • vicente baria says:

    Please naman yung net namin napaka bagal 3mbps ang inabail namin sa globe pero ni youtube ang tagal mag buffs , sana naman magawan nyo ng paraan ,tumatawag kami sa globe laging busy ,kaya nag website na kami , yung telephone hanggang ngayon hindi pa namin alam ang no. , ano ba yang sirbisyo na yan , baka naman pwede na paki gising yung mga nag susupport sa problemang ito ,….. location nya ay blk. 80 lot 19 zone 8 bautista property dasmariñas cavite .,,,,, nakapangaan po kay Vicente Baria ….

    gawan nyo naman ng paraan ang internet namin !!! at suguro naman hindi ko kaylangan makiusap sa inyo !!!!!!

    • allan domingo manahan says:

      allan domingo manahan

      Gusto ko lang po ipatigil na ung internet conection koh,, cnxa na po,,, lumakas po kc ng sobra ung kuryente namen ,, gagamit nalang po ako ng broadband kit… sa canalate malolos bul. po ako… …
      bukas po tapos na ung 1month ko.. pkitanggal n po agad wla n po kc ko pambayad ,,, un lng po… tnxx!!!

  • janet wenceslao says:

    up to now hindi ko pa rin maview ang bill ko..wala kasing dumadating na statement of billing ko…kaya nagpaperless billing na ako…hindi ko tuloy maiprint yung last billing ko at di pa rin ako nakakapagbayad ng isa kong celphone…sana naman padalhan na lang ako ng billing ko sa bahay…ang mobile number ko ay 09178749535..thanks janet

  • jhoan galvez says:

    bakit hindi nag on ang bb curve9220 ko. brand new yon at nakaline a globe..bakit bglang nag switch off?

  • benjamin says:

    isang masasabi ko d2 sa globe sobrang pangit ng sistema!! ako ay ng my internet na 3mbps mga almost 1yr ko din nagamit ang problema ko lang d2 nawalan ako ng net ng april tapos tumawag ako sa hotline nila ang sabi may network issue daw ok nag antay ako ng 1 week pag tawag ko uli sa hotline nila ang sv may network issue pa din daw nainis na ako ang gnawa namin ng pa reline ako ng bago ngayong june ok nakabit sv ung landline ko eh 24hrs daw ang activation ok ung internet ko nagamit ko halos isang linngo na ang nakakalipas ang bagal!!! nag ok ung net ko pero ung landline ko wla padin july na nawlan ako ng net tawag ako sa hotline ang sv may network issue nanaman daw napamura na ako kz nauna na dumating ung bill nila ang net ko wla pa din panu ko babayaran yung bill ko eh dko namn halos nagamit, napakabagal ng serbisyo nila paikot ikot lang ang mga sinasabi nio bakit kailangan pa dumaan dyan sa hotline na yan eh wla namn pla ngagawa yan fuck!!! bakit dpa alisin toh hotline na toh at mismong no. nalang ng technician nio ang ibigay nio sa mga costumer nio mas mganda pa!!! puro kayo hotline hotline bwisit!! kung may iba lang din na maaplyan ng net eh makalipat na lang wlang kwenta toh globe pangit ng serbisyo nio!! tae lang kayo ng PLDT niloloko nio mga subscriber nio!!! mag 4 days wla pa kayo update sa problema na toh!! simple lang namn!! dapat sa inyo pinapasara na lang!! hayup!!!

  • ANACEL says:

    wala kaming internet connection at dial tone 4 days na. tumawag kami sa customer service nagbigay ng job order saying na kinabukasan pupuntahan. unfortunately, walang pumuntang technical team!. then, we call again, sabi daw sa report ng tech. na ok na daw. oh common GLOBE!..maghapon kaya kami naghintay walang dumating. and they even reported na busy ang lines ng phones, LIAR!!! we have given 4 contact numbers at walang gumagamit nun ng sabay sabay at SURELY nakaopen lang yun…

  • maricon Bacani says:

    nagparepormat po ako ng pc, tapos ngaun po gagamitin ko na nwala po ung net connection at wala din po nilagay na antena samin… pwede po ba uli puntahan para malagyan ng antena ng lineman… nainstolan po kami nung july4……

  • Alyssa Villaluz says:

    We are paying your service but its not worth it ! Palaging walang signal. Minsan may signal nga ang bagal naman.I’ll wait for your respond. Here’s my phone no. 09359931182 Hope you won’t ignore this message. TNX

  • mhai26 says:

    bakit walang dial tone yung landline namin??? pero my nakakatawag samin. yun lang di namin marinig pero kami naririnig nya.. ano po bang problema???

  • Imee Potutan says:

    Pano po i activate ang idd call kasi plan ko pong tumawag sa abroad kaso hndi activate ang call.

  • rita velasco says:

    bkit po lgi nlng nawawalan ng cignal d2 sa amin tpos lgi nlng disconect ,bkt po super bagal.nia. po sana po maayos na ASAP.tnx.po

  • lanilynn d. inson says:

    sending my sss id card pic and no.

  • sherina de la cruz says:

    when will be my statement of account for my iphone4s plan be send to my email accounts since i am fixing my bills this month of july.. i only recieved my SA for my globebroadband….

  • maryruth says:

    good afternoon po..tungkol po sa bill namin may 29,2012 po kami nag pakabit bakit po 5,041 something yung babayaran eh wala pa naman pong 2months????

  • Dr. Mario Bejasa General Hospital says:


    good day!

    may we request from your office, that our monthly billing statement for our existing globe land line phone (043-980-7488) , be sent to our email add.

    thank you very much.

    mary-ann h. briones

  • maryruth says:

    reply naman po asap ohh…

  • marites afalla crisostomo says:

    ask q lang po when po due date 1st bill q .net plan 999?installed last june 18…t.y po

  • Terence Amora says:

    we have landline connection problem.
    our landline number is 368-2431.

    please react immediately…

  • albert aguilar says:

    please paki ayos ung linya ng aming telepono 2 weeks na kaming di makagamit maingay ung fon ok naman ung internet namin. Ilang beses na kaming tumatawag sa inyo hanggang ngaun wala paring pumupuntang repairman nio!!!!!

  • Terence Amora says:

    we have landline connection problem.
    our landline number is 368-2431.

    please react immediately.
    sana maagapan nio po ito. marami rin kse nagrereklamo tungkol sa connection ng landline nila..

  • albert aguilar says:

    sunday na hanggang ngaun di parin naayos ung aming telepono 3684320, puro na lang kau pangako ano ba talaga kaya ba ng tao niong gawin ito? mag-iisang buwan na naman darating na naman ang bill nio, Globe gcing naman kau!!!!

  • rosenda ros says:

    mam bakit naman po ganon kayo limang bises n ako nag reklamo s inyo dahil ung net ko hindi gumagana kaya nga ako nag pakabit ng net s bahay para dina ako lumabas ung ikinabit nyo kc amin hindi kaya makapag bukas ng FB or SKYPE puro kc kayo pangako n may pupunta s bahay eh wala naman mag isang buwan n hindi ko tlga n pakinabangan yong net n kinabit nyo sa bahay tama ang binabayad ko sana naman tumbasan nyo rin ng maayos n serbisyo salamat po!!!!!! paki lng po plsssssssssss!!!!!!>>>>

  • sahid v. jauhari says:

    maam/sir wla pa po kc bill statement ko.. can u giv it here sa email add ko… for faster sending? bka po kasi maputulan… tnx po.. wait po ako..

  • Terence Amora says:

    we have landline connection problem.
    our landline number is 368-2431.

    please react immediately.
    sana maagapan niyo po ito..

  • jocelyn sinday balanlay says:

    july 20, 2012 nakabitan po ako ng wimax internet only plan 999.. sabi sa akin 512mbps pa lang po kaya medjo mabagal pa daw… after ng 24 hrs saka lang po daw magiging 1mbps pero bakit hanggang ngaun almost 1 week na po eh mabagal pa din ang internet…. at saka palaging ndidisconect ang chat.. at super bagal po…. sana masulusyonan nyo po ito… kc kung ndi baka po mawalan kayo ng mga client… kaya aksonan nyo po….

  • Mr. Mariano E. Talay,CICM says:

    pwede po paki activate po ang Globe Broad Band po namin…837330594

  • maricon bacani says:

    hello 1 month palang ung gllobe ko nwlan agad ng line ung bill hnd ko lm kung saan napnta pano ko mkkbyd kung wlang bill nkakainis angbgal n ng net wla padin ung bill tpos bgla nlang nputol ung net ano byan kinabitan nnga ako ng wla antenna tpos wla n agad net asan n ung bill pkisend s email ko at ska bakit nio pnutol ung net ambagal nnga pinutol nio pa ano b yan…

  • maricon bacani says:

    txt me or contact me in this number asap 09202938625 from navotas

  • vhaine says:

    bagal ng net dito sa bulacan puro 2g! kairita lang :| kala ko ba 4g na kayo???

  • rose says:

    gud am pwede ko po bang malaman ang lahat ng naihulog ko from july 2011 to july 2012 salamat po

  • lovelygrace says:

    i just want to ask. hinde ako makatawag using our landline kahit mag dial ako ng no. nag bbusy yung tone nya, tsaka may noise pa na masakit sa tenga… kaya nga hinde ako makatawag sa globe customer service….

  • mrs.nenita says:

    ma’am/Sir itatanong ko lang po sana UNG ONE TIME CHARGES na nakalagay sa ist monthly bill ko sa plan na kinuha na wimax para saan un?kc hindi pinaliwanag sakin nang agent nyo sabi nya monthly payment ay 999 lang nagbayad din ako for install ng 1000 so bakit merong one time charges pa na babayaran na dapat ung monthly lang na 999.paki reply po asap!thank you!!!

  • racquel canlas says:

    nagbayad na kme para sa installer ,pwede ba namang installan tas hnd magbabayad ?? eto ung no. nung resibo ar-levl-04436 ..ang nagkabit c melvin asibor ..1,030.00 nga binayaran ko !

  • ma victoria robrigado says:

    aug. 11 2012

    gudam, comment lang po romart gabriel nung monday pa po kmi walang wifi aug. 6 baka pwude nio namnan po kming service kc po mag bibill n po kmi ulit n hind nmin nagagamit ang internet namin.. ang hirap nman pong kumantak sa inyo.. ito ang adress namin Blk 18 Lt 29 Mountain View Subd. San DelMonte Bulacan…

  • josiephine ragmac says:

    ang bilis nyo nman kami putulan ala p nga dumadating na bills ala man lang kayong promo ambagal p ng internet….999 bbyaran bka my charges p nung kung anu anu..ung sa iba umaabot ng 3moths before putulan kau 1 month lng….

  • josiephine ragmac says:

    pakisend ung bill ko sa email ko pls…

  • josiephine ragmac says:

    asap………..pkisend sa sakin bills ko para mbyaran ko n… josiephine valenzuela

  • Anabelle Del Rosario says:

    gud day po gusto q p sana malaman kung paano p nmin puede plitan un password p ng amin wifi..gusto kc p sana nmin mpalitan un password..

  • emily omiping says:

    magandang umaga po! paki check naman po ng landline namin ksi dpo gumagana… kahit dialtone wala, dpo namin nagagamit… dito po sa may #14 j.basa may skinita likod ng puregold agora at basketball court..pls? itopo ang # 7487362

  • Chanette says:

    Good morning! Just want to report to your office that we don’t have dial tone & internet connection since this morning. And don’t have a way to call your customer coz our neighbor don’t have dial too but they have internet. Thank you

  • Chanette says:

    Good morning! This is to report to your good office that we don’t have dial tone & internet connection since this morning. And don’t have a way to call to your customer service coz our neighbor too don’t have dial tone but they have internet connection. Kindly assist us to your customer service. Thank you!


    landline no#9035659 may problema ,1 week n po paki ayos po asap..

  • jacinto mandolado jr says:

    good afternoon,gusto po naming mag temporary connection sa kadahilanang lubog po sa baha ang lugar namin sa southfairway,brgy landayan san pedro laguna.nag evacuate muna kami sa bahay namin.

  • jacinto mandolado jr says:

    good afternoon, mag pa temporary connection kami lubog sa baha ang lugar namin sa southfairway brgy landaya san pedro laguna

  • jacinto mandolado jr says:

    good afternoon, gusto naming mag temporary connection dahl lubog sa baha ang lugar namin ngayon 9191955

  • Anabelle Del Rosario says:

    wla p rin reply tintnong q p kung paano nmin mpalitan un password ng wifi nmin kc bka may nkkaalam n mbagal n un net nmin reply nman p..

  • emily omiping says:

    magandang gabi po, maam&sir…. paki ayos naman po ng landline namin ksi matagal tagal narin na di kami nakakagamit… kahit sa dialtone po wala,,,,, pls lang po! ito po ang #namin 7487362 dito po kami sa may 14 j.basa st.san juan city sa likod ng puregold agora at sa tabi ng basketball court sa skinita po… sana po mapuntahan po kami para makagamit naman po kami

  • Emmanuel Interino says:

    we are experiencing a very insufficient internet acquiring, out of service land line. This was happened to us twice since we avail your product early this June 2012. Pls we are are expecting your quick action regarding on this, We hav’nt received our second billing yet, thinking that this may be the reason of our service interruptions. The plan is accountable to Mr. Tracy John Pillado Garcia with Acct # 845786315, Landline # (2)9192898.

  • John chavez jimenez says:

    Dear sir/ma’am,

    I would like to get a copy of my globe tatto billing by sending to me thru
    My email add.


  • stella says:

    please send nyo po yung bill ko sa email add n ito, and ask po f nadeduct po yung binayad ko na 799 sa agent nyo. the receipt AR-HWMV 0305. please reply asap

  • Teresa May Manalo de Torres says:

    gandang gabi po…last saturday may tumawag saken at iniinform n kailangan q n magbayad ng bill q today para hindi maputol ang connection ng internet q…unfortunately hindi aq nakabayad.pero nasabi naman n kung hindi aq makakabayad eh tumawag aq sa customer service kaso nahuli ang tawag q kasi till 8pm lang po aq na sa wednesday aug15 aq magbabayad ng internet q.sana mabigyan nu to ng pansin para po hindi maputol ang connection q.marami pong salamat.

  • Teresa May Manalo de Torres says:

    e2 po pala ang account 837012094.hope for your kind consideration.thank you

  • norilyn says:

    gud after nun poh . ask k lng poh yung bill poh… kung ncut nyo nah.. eto mo ang account ko. 844541627.. deretso pa poh i.. pinadalhan poh ako ng sulat may 22- june 18 p poh iyon. ang nging previous account ko poh ay 7,694 nah.. cut n poh iun mtgal nah. evangeline mangilit 2

  • julie s santos says:

    sir/mam, ask ko lng po yung wimax acct no. ko po kc po wlang dumarating na bills, sa akin eh bka po maputulan kami,, thank…

  • jimmy lacaran says:

    maam good morning ask lang po kmi ano account number nmin

  • Rudolph Roy Daniac says:

    bakit po ganun nung july 27 lng po ako ngpakabit ng net sa inyo plan 999 po wala pa po akong isang buwan ehh ang bill ko ay umaabot n ng 2,159.11 ehh bakit po gnun paki sagot nmn po kung bakit gnun ang nasa bill ko…

  • Rudolph Roy Daniac says:

    sir/maam bakit po gnun ung july 27 po ako ngpakabit ng internet wala pa p0 akong isang buwan nagkaka internet ehh my bill n ako tapos po ang bill ko ehh umaabot n ng 2,159.11 ehh ang plan ko lng nmn po ehh plan 999 bakit po gnun pwde po bang paki sabi sakin kung bakit ngka gnun ang aking bill? tnx

  • James says:

    This has reference to the service of Globe here in Sibutad, Zamboanga del Norte for Globe Tattoo wireless internet connection. For the past few months since our cell site had been upgraded from GPRS to Edge, we don’t have a problem at all considering that the connection is fairly good. But during the past two (2) weeks – reckoning from the middle of the first week of August 2012 – and even up to this time, we’ve been experiencing VERY BAD internet connections. We’ve been paying for prepaid loads just to avail the service without knowing that it will just turn out as a waste of money considering that we were not offered effective connection here.

    In this connection, we would like the management of Globe to check what is happening with our cell site. Maybe, this is due to poor maintenance since the strength of connection at neighboring municipalities is doing well.

    Prompt action from Globe would be appreciated. But I would like to remind the management that if this problem be left in oblivion, a lot of avid Globe subscribers will surely opt to disregard Globe and would finally transfer to other network providers.

    We are looking forward that your company would fix this problem the soonest time possible.

  • Maricel Carlson says:

    Landline not working 503 0195

  • carmi javier pasigna says:

    mga boss bat ganun bumagal po internet connections q nung lumipat kami ng bahay pls send me feed back ndi naman malau ung pinaglipartan namin sa bagong bahay q pls respond

  • olive maximo says:

    kakabit lang ng aming telepone at broadband noong july 31 2012 ilang araw pa lang namin nagagamit sira kaagad minsan yun broadband meron .yun land line wala up to now

  • olive maximo says:

    ang land no namin is 7202739

  • rhoda gonzaga espino says:

    i availed the globe broadband wimax last monday, just that afternoon wla n n ring signal
    i call and inform the agent ,the installer, and customer service wla p rin umaandar ang bill ko ng wla ako nppkinabang sbe nya MABILIS ANG GLOBE wl arin kwenta

    • carmelita u. antonio says:

      Im been a subcriber globewimax for almost one year….now my problem no signal its been a month i paid i advance…bayad ko kakaroon tapos na wawala ,may times restart ko pa para lang mag ka signal ako..ano ba yan?..sayang lang ang pera….ok mga few months last year now,..walang kuwenta i might cut this service…hope it can fix.thanks.

  • rhoda gonzaga espino says:

    wlang kwenta ang Globe

  • rhea says:

    gud pm,

    paki send naman sa home or email address ko yung bill statement ko……wla pko na received na statement since na-install yung broadband ko….my problems ung hotline nyo and di ako mka log in sa website nyo…tengks

  • nelmar matudan says:

    paki. padala naman po. ng bill namin sa globe mapuputolan kami na walanaman biling na dumarating papano kami magbabayad.

  • mary says:

    pls do something about 2474.. id text it, STOP ALL send 2474 but still i got message from that no. and deducted from my balance (load)! so how can use my no. if it is the case? pls..

  • michelle says:

    bkit gnun ung wimax nyu may sgnal xa tpos fter a minute nwwla ung sgnal tpos magkkron ulit tpos mwwla ulit..2days ng gnyan ung wimax q tpos pag tumtwag aq sa tech nyu ayw nmn punthn anong kwenta yan..nagbbyad aq ng maayos tpos gnyan lng mangyyri..mag 2months pa lng aq sa globe gnyan n ung sgnal…almost 6yrs aq sa smart ndi nmn gnyan un nga lng ndi gnun kbilis ung sgnal pero pag nag complain ka mablis ang responce sa inyu wlang ngyyri….ayusin nyu nmn pmmlakad nyu…lahat ng galaw may bayd..

  • sanny alvarado says:

    gud pm po ?” sanny alvarado 6 days na po kmi wlang net bqt amn po gnun mhina po ung signal saglit lng po nawala n po pag tuwing umaga mlakas amn po pag dting po minsan asa gbi mhina ung signal 844784987 e2 po ung account no# ko pti nrin po sa bill maputulan nalang po kmi wla pang dumarating na bill ?????????

  • martin m. esteron says:

    ung phone nmin ndi xa gumagana pero pag di nial mu nag riring wala xang dial tone. tapos wala pa bill na dpa nga nagagamit…..

  • mila t. villegas says:

    change new address: c/0 Emma Custodio

  • Dhodie Mangalindan says:

    nakakainis n ang globe wimax… wlang kwenta.. nkakasira kau ng araw… kelan ba kau magtitino… singil kau ng singil d naman napapakinabangan ang internet… dapat kami binabayaran nyo eh… sa perwesyo n gnagawa nyo…. AYUSIN NYO NMAN SERVICE NYO…. MAHIYA NMAN KAYO………..

  • val says:

    we just avail the service of globe plan 1299 for 2 mbps last monday. till now we do still experience slow internet connection. please respond through this asap. thanks

  • rolly lumberto says:

    mabagal ang net namin 1mbps ang applyan namin kahit mag open ng google ang bagal

  • Rossana Q. Baluyot says:

    I am Rossana Q. Baluyot, a postpaid subscriber for so many years. My cp no. is 09175450311, may i request the extraction of my AUGUST 14, 2012 TRANSACTION. It is very important to me and iam resolving a case. Thank you and hope to receive it the soonest possible time.

  • mark jollan aves says:

    kaasar naman ,tong GLOBE ,apaka bagaL ,pLs paki ayos nmn ang mga signaL ..di ma reach ung 100% na signaL ,ang taas paLagi ng ping .. :((

  • regie malim says:

    paki send naman yung account number ni Rahman Kyle Malim, WIMAX po SALAMAT

  • jovan vigilancia talle says:

    sir/madaam, nag avail po ako ng 999 nternet connection nyo yong dsl na 1mbps at sabi mag bayad ng 500 at naka lagay dito sa receipt is for advance payment so inisip ko para sa installation fee yon. unang prolema ko may in ternet na ako pero ang 1mbps ko ay kalahati lang so hindi tlaga umaabot ng 1mbps sabi after 24 hours pa daw bago nila e activate ang 1mbps pero bakit hanggang ngayon e kalahati pa diN? paki ayos naman po yan grabi naman. pangalawa bakit 1364 ang babayaran ko ngayong unang bill? diba 999 lang ? para saan nanaman yan? pa sagot po please lang.

  • tomoyo says:

    Ask ko lng po kung bakit wala p po yung first billing statement namin pero nagmamadali na po ang globe n mabayaran sila,pano po yun kung wala yung bill?pakisagot naman po agad,thanks

  • florentina s. espino says:

    Gud day sir/madam
    ang amin pong landline ay di magamit,mayroon po dial tone subalit pag nagdial na kami wala po kahit anong tunog.lahat po ng number na idial namin ay talagang di nag ring..paki ayos po..368-3584.yan po ang landline num.
    Salamat po we nid your immidiate response..malou benitez.


    May we request for the monthly billing for the period July 16, 2012 to August 15, 2012.
    Thank you.

  • anne javier says:

    hi,good afternoon.. i have something to compLain..
    ksi yung internet ng LoLa Q,msyadong mbagaL at yung LandLine nya,ndi mkcontact,Lging my busy tone..
    iLang bese na nya nirekLamo pro wLang aksyon na ginagawa ang gLObe.. sna mgawan nyo kgad ng aksyon ang probLema nmin..

  • Florentina S.Espino says:

    nagpakabit po kami ng internet may kasamang landline.the problem po ay yon landline namin kasi po di magamit,may dial tone po ang kaso po pagnagdial kami ng number di po nagring at kahit anong tunog wala po.di po magamit ang landline…
    I nid ur immidiate response regarding this matters.thanks.
    Malou Benitez

  • Jocelyn Gayamo says:

    Please naman po paki check ang line ng aming Barangay bagyong UNDOY pa kami walang service mula sanyo dipa rin ginagawa ang line namin. eto po ang aming account number: 105080313, tel no. (46) 572 24 44. Please kindly assist us as soon as possible.. Thanks a lot!

  • Lewis Antonio says:

    kakaurat yung globe, walang bill tapos naputulan kame ng walang kaalam alam. panira nang araw, tapos nagbayad na nga nung the other day pero til now wala pa din. ano ba namang serbisyo yan. maximum of 24 hours pero wala pa hanggang ngayon.
    ayusin niyo naman yung serbisyo niyo.

  • anne javier says:

    pLs pikayos nman ung gLobe LandLine nmin.. nung may pa ngLoLoko ee.. pgtumatawag Lging busy tone Lgi..

  • alberto casison says:

    pls paki connect napo yong Wimax BB namin. i already settled my account thru MLHULLIER just this afternoon…

  • Nathalie R. Aguirre says:

    Good day!
    Nag avail ako ng blackberry 9220 plan 499 last july 22, 2012 i pay P499 for 1st month advance payment but then i receive my first bill period july 22-26 need to pay P331 due by august 23, 2012 pero d ko binayaran until cut nyo line sa last week ng august kase lumampas na ako sa credit line. Pumunta ako sm gensan globe telecom sept. 04 para to know my unbilled balance and account number need to pay half daw ng bill P1,009 para mareconnect ulit line. Sept. 06 nagbayad ako ng P1,100 sa sm business center pero 2 days hndi pa rin nareconnect ang line ko. Today sept. 9 ang ikadalawang araw mula nung nagbayad ako. Pumunta ako sa sm globe telecom sabi nung agent umabot na rw bill ko sa P2,700 dpt dw 50% ang bayaran ko hndi dw umabot ang 1,100 sa 50% na dapat na babayaran ko to reconnect but 2 days ago lang 50% lang is P1,009. Matagal na ako nadisconnect pero lumalaki binbayarn ko sa globe samantalang wala nmn akong outgoing puro lang nmn incoming. Sabi pa ng agent baka dw sa usage ng wifi? sa plan na kinuha ko need ko maghanap ng wifi to connect sa internet tapos may babayaran ako? dial ko *143# para malamn unbilled bill tama ba na nagcharge kau ng sms eh wala nadisconnect nga papapano ako makakapagtext or makakagamit ng sms kung putol ang linya ko? Globe ayusin nyo nmn service nyo. Tumataas bill ko na hndi ko nmn nagagamit. Sept. 04 P2,018 lng bill tapos ngayun sept. 9 ngng 2,700? nadisconnect po ako meaning puro lng incoming la po ako outgoing? bakit ako may bill ng 11.61 call local 48.22 sms? nadisconnect po incoming lang lahat ng transactions. Akala ko okay service nyo kaya lumipat sa inyo.

  • maria cabaddu says:

    Sir/Maam ,

    Pacheck naman po ng internet samen .. 1 week na po kaseng walang net samen ..
    Ilang beses naren ako Pumunta sa Globe , Pero Walang Pumuputa ..
    Kala ko ba 24Hr. lang .. Plss Paki Visit Po ..
    eto po yung address namen ,, B-24,L-26 Legian Two Carsadang BagoII imus Cavite .

  • Antonio B. Perez says:

    Good morning po!tanung ko lang po bakit po DSL yung tumawag po sa amin yesterday.Gusto po kase namin nagpakabet ng net ng globe po! at wala po dito signal na DSL sa amin meron lang po ay globe,smart net.

    Thank you!

  • virginia cenon alejandro says:

    nag apply ako last feb 2012 ng 2mbs and i found out the connections install is only 1mbs but i already pay every month 1745 and the 2mbs monthly bill today is 1299 how can upgrade my net speed and adjustment to my monthly bill. kung hindi na marerefund yun mga binayad ko sana naman iadjust nlng yun speed na katumbas ng binabayad ko.

  • Nickie Dela torre says:

    Good Morning! Can you please activate my ndd calls at this number?

  • Nickie Dela torre says:

    Good morning! Could you please activate my ndd calls at this number? please?

  • Jennifer Bedia says:

    How do we know our bill online?At pwde ba i-less yung mga days na nwalan kami ng connection?After the installation 3days lang namin sya nagamit at nawala na internet…almost 1wk kami naghintay for the connection….tapos ngaun wla pa 1mo naniningil na kayo ng bill?!?!it took you so long to respond to our complaint pero sa singilan ng bill bilis bilis nyo ha?!?


    gud day!!! i am just asking abouit our connection we already paid the due of our account…just this morning…when will out connection be back?pls. reply…

  • stephen b. nolasco says:

    sir bket po sira ung telephone nmen .. nagbe2p lng po sya ih .. p ayos nman po tns …plsss response :)

  • jaiann garcia says:

    bakit ganun 2x na my 2mawag skn na my balance pa ako n 1k?ung cnsv nyo na installation fee nbgay ko na un nung kinabitan nla ako ng internet nung july 22,2012,ngbyadako ng 1st bill last august.20,2012,tapos ssvhn nyo na my balance pa resibo naman un sna ina update nyo agad.may tawag pa kau gngwa after ng installation kung ok nmn ung internet.sana nxtym wala ng tumawag sken n my balance ako n gnun dhil wala ako balance s inyo.kng lge gnyan ggwin nyo masisira talaga kayo.


    hi…i already did pay my overdue…pls reconnect my broadband connection…hopefully by Monday I do have my internet connection again..this is my account# 845453397

  • Romnick Francisco says:

    Mga sir, yung Globe DSL ko laging nadi-disconnect, nakakairita na.. tumawag na ako sa 211, sa installer wala pa rin.. Pakifollow-up naman, eto yung account ko, 845261850

  • jonathan barreyro says:

    tama po mga negative comment nila, kahit ako i am experiencing now na mawalan ng signal for almost 2 weeks, gawa lang sila ng gawa ng report at bigay ng bigay ng job order pero hindi naman nila pupuntahan masisira lang ulo mo kakahintay. pag bumalik ka sa customer service ng globe they will give you again a reference number pero useless. bakit ganyan kayo ? dapat concern po kayo sa customer satisfaction when it comes to signal. hindi naman namin pinupulot ang pambayad sa inyo. wag niyo alisin ang tiwala ng subscriber niyo please . . . . ipakit niyo na concern kayo wag puro sorry nakakasawa na paulit ulit na lang,. . .

  • Arlene L. Noble says:

    gud pm this is arlene noble of lot 9 block 9 addas town homes salinas 1 bacoor city, with account no. 846730201…we would like to report that our landline cannot be used, it has no dial tone at all… kindly advice us by email since this is our only access, thank you and kindly acknowledge receipt of our advisory as soon as possible, thank you and goodday…

  • Queena May Vinson says:

    hi! good pm! i do have problem with my router! i forgot my password in my prolink tatoo router, can you please help me? please?

  • roger polintan says:

    gud eve po kc ung internet nmin lgi wla signal bka nman pwd ninyo ayusin kc hnd nmin masyado magamit pngit pla wimax wla kuwenta

  • Arlou Diana says:

    Hi..Globe yung bills 2 ay naging 3,029 nagbayad na poh kami noong september 7 ng 2,030 kya 999 na lng yung babayaran namin ngayon buwan…my account number..846265568 sana mag bigay na ng maayos na bill..thanks..

  • betchay says:

    gud am i just would like to clarify about my billing, since it does not coincide to my own computations.What is this ADJUSTMENTS-CURRENT BILL.? Why the adjustments?What is it all about? Kindly send me my account history or billing history I cannot even access my account in the website you have provided.Thank you.

  • betchay says:

    Gud am my acct. number is 845364444. I am just asking what is this Adjustments current bill? Why is this so? I cannot even access in the website you have provided. thanks.

  • regean says:

    Dear Support team/group,

    Good day.

    this is a formal follow up with regards to the reference number NVA12060000750 transaction reported last June 24, 2012.

    pls be reminded that i havent received any update from your support group and every time i made a follow up thru 211 and text, i am advise to just wait for the update the soonest possible time.
    in my end,i am not satisfied with what your agent is telling me everytime i made such a follow up that they are making another follow up report so your support group will give priority to the said concern. pls tell me the real status,because i felt there is really no investigation at all in ur end.

    thank u.

  • Louie Bediones says:

    Globe subscribers BEWARE!!!. As I type this comment to globe, I have received roughly 70 MMDA updates from 2263 and continue to received more so I decided to just switch off my phone. DO NOT EVER SUBSCRIBE to 2263 unless you really want a major headache! You can easily subscribe but you will find it EXTREMELY difficult to unsubscribe from this promo. I have called Globe’s hotline more than a dozen time to complain but nothing has been done to address the problem. The NTC or even possibly congress should look at this scam perpetuated by Globe Telecoms to its subscribers. the major news channels like, ABS-CBN, ABC5 and GMA 7 should be alerted about this anomaly at the soonest possible time!!!

  • peter tanjutco says:

    Dear support team/group ,

    good day.

    this is to inform you our land line globe phone (tell. no. 3587248) . Have no dial tone since September 22, 2012 up to present.please do some action regarding this matter. as soon as possible…

    thank you

  • Reynaldo B. Crisostomo says:

    I have globe land line installed July 25, 2012… since that day… that land line never work and my internet connections is very erratic… it come and go… sometime i need to get up from my chair and took my coffee to open one page of the website i am trying to visit. Presently, Sept 25, 2012… i have no internet access since the 23rd Sept.
    What a very poor service by globe… they are only good to sent the bill but no action to any complaint made!!!!
    I feel sorry to take globe as my internet service provider.

  • jordan manalastas says:

    ano ba 10days nko wla cnection at tawag ng tawag at report ng report sa globe sbi my ppnta. Wla naman. Lugi na busness ko, hoy gising! May balak pb kau ayusin to?!

  • Dayne Chua says:

    Bago lang po ako sa service ninyo mga 2weeks palang. We are paying 1mbps at 1st installation nag speedtest ako and the speed was ok 0.87mbps ok nay an kahit d umabot ng 1mbps pero after 3 days na wala ung signal mga 2days na wala nag call ako ng tech support tapos pumunta nmn cla pag balik ng internet bumaba ang speed 0.31mbs nalang tapos ngayon mas bumaba 0.28mbps nalang ganyan ba talaga???? 1st lang ma bilis….. and kailangan kop o bang bayanran young 1 month charge kahit d pa kami naka 1 month? Plz rep globe tnx

  • Belle says:

    May I request a record of rewards claimed, promos availed and phone upgrades done between October 2006 to August 2012 for account number 44617021.

    • Jen says:

      hi! I have the landline & internet bundle. i just want to know if there’s an outage in our area, Malabon city. the internet connection keeps on going on and off, i checked the connection, cables and router, and did minor troubleshooting but it did not work! and also,our landline has no dial tone for more than 24 hours now, and that’s the reason why i can’t even call the customer service! can you please check? we are not paying our monthly bills just to get a crappy service!

    • nikko altura says:

      my bill balance every month is 995 but today i receive new bill cost 2,040 pesos why?? Every month i’ll pay my bill. Why today my bill increase?

  • joel mandras says:


    please naman po i have many times complaining about the signal to customer service pero laging sinasabi technical problem?! anu ba GLOBE! Please do some actions! Panu naman yung pinangbayad ko, nagtiwala ako sa globe kc i thought maasahan but it’s a big mistaken!

  • Dayne Chua says:

    globe we are paying 1mbps not this it gets slower every day

  • Jovy Monterola says:

    GOod morning globe,I am a subscriber of dsl/landline package with the account of 838666420. My landline had no dial tone since August 4,2012 to September 30, 2012. I reported in your hotline number 211 many times They said that there was an outrage in our area that why they could not gave us job order number because the the problem was in the cabinet until it was fix last September 30, 2012. My internet also was interrupted Last August 10 to 18, and again interrupted last Sept 20 to 30, 2012. and I reported to your hotline too. But I felt sad when I call your hotline to adjust my bill, I notice that it would recorded of only 18 days interruption instead of almost 2 months on my landline. Why is it happen? You said that all calls should be recorded.

  • jee santiago says:

    bkt po gnun,.3days pa lng kming nka2bitan wla n kgad signal,..

  • Donna Toledo says:

    Please naman i train nyo ng maayos yang mga empleyado nyo sa account dept.nyo napa kasinungaling hindi nya naman pla alam ,bakit ny pa sasabihin at i insist sakin n naka 2mbps nko,..’i transfer daw ako s technical dept.malalaman ko nka 1mbps parin pla anung purpose ng tao nyo sa account dept.para matapos na agad ang conversation namin,..,,bullshit!!!!!!
    kung ayaw nyo magalit mga subscriber nyo i train nyo yang mga tao nyo,,,at sana para d lumaki yung issue!!!!! kakatawag s hotline nyo!!!!!! kung ano yung ni request nung nag apply palang yun sana binigay nyo modem,kesa mainis kami sa mga empleyado nyo kakatawag dyan s inyo at sasabihin sakin hindi nya sigurado kung mapapalitan, to mukang pitchel na broadband nyo.,hindi pala kya ng ang 2mbps sa lugar ko at hindi nyo magawa yung request ko last sept ko pa tinawag to kung d pa ko ulit tatawag hindi kikilos yang mga tao ng Globe!!!!bibigyan ka ulit ng job no. mabuti pa hindi ko na bayaran next bill to,,,… mag apply nalang ako sa iba,….

    • Randy Pilapilan says:

      Oo ganyan din yung nangyari sakin!! Halos ayaw kumilos ng tao nila ilang beses na ako tumatawag pero walang kumikilos… Nako talaga….. Ayusin lang nila!! ang ayaw ko sa lahatyung linoloko ako…

  • job says:

    please reconnect my internet connection,i already called your hotline but still no internet access, i already paid today my remaining balance at globe center pioneer street mandaluyong and here’s my receipt #IGPUFN01002087, need asap…

  • Agnes says:

    To whom it may concern,

    I just want to follow up the request I sent to you last Sept 21, 2012. Case ID# 769497, my cell#09175770539 it is still not clear to me if u already cancelled my pious request to remove the pasa load or share a load capability. Di ko alam kung okay kayo kausap ng punta na ako sa globe office nyo sa shangrila mall and tumawag pa ako sa call center last May 2012 before I left the country para matangal yan bakit up to now I’m still paying for that pasa load which is diko naman nagagamit kasi anditu ako sa US. Please do something and naman answer my request so that I will know and will have a peace of mind here.

  • edelyn tandas says:

    talaga po bang may bayad na P500 ang pag painstall?d po ba kasama na un sa pagpakabit ko ng internet siningil pa po ako ng dadag na bayad na isangdaan.

  • peter paul o. tolentino says:


    I am your internet subscriber for 34 months and I would like to request for disconnection . My account no.834679172.

    Hoping for response effective imediately.

  • dennis samalca retirado says:

    my landline was newly installed last sept.29, 2012 but few days ago my wife found out that our line was deactivated. this happened behind our knowledge and we dont know the reason how it is happened eitheir. also my wi-fi/router does’nt have security code and we would like to have it for security reason. hoping that your action is faster than what we expected. godbless!

  • michael says:

    sir madam, i month pa lng me ngpa connect sa inyo globe wimax at landline,pro sobrang sakit na ulo gnawa nio,arw arw nlang ako 2mawag sa inyo 2ngkol s landline ko,laging bc d makatawg ala ding incoming call,anu pa silbi nitong bnabayaran ko,ngyn ang prblema 3 days ng alang dial tone,sinagad nio na tlaga,nakakainis na kau sobra,may importante akong tawagn d magagamit,mula pa noong petsa 3 ng oktober alang dial tone ,tpos umuugong ng todo,bka pgdating ngyn 11 lampas na nmn sa plan na bbayaran ko.ayucn nio landline ko.ito ang landline no.ko 2381153 at ito ang acc no ko

  • aspire says:

    Ano ba to… nkakasuya, paki check naman yung connection ko 2 days na walang signal. nakakatamad na cge tawag sa hotline

  • marj says:

    sir, madam bakit hanggang ngaun wla pa rin signal ang roaming ng asawa ko…pki-check nyp nmn po…

  • Randy Pilapilan says:

    plss naman paasikaso naman yung mga complain sa inyo Baka naman kasi nakakahiya sa mga customer nyo dahil nag babayad kami pero napaka sakit sa ulo yung connection at iba pang trouble shoot!!!!! Ano bayan baka naman mawalan kayo ng customer… Ang bilis nga nyong magkabit pero sobrang tagal nyo namang umaksyon sa mga problema ng customer nyo…. O baka naman hindi talaga kayo aaksyon?

  • rolando torrefiel says:

    sir ma’am ito po ung receipt number advance na bayad sa pag kabit ng inter nmin 147135 pki bawas na lng po sa next bill kasi po nag bayad po ako ng unang bill nmn hnd pa ko naibawas ung 500 advance nung kinabitan kami .

  • job says:

    you already reconnected my internet but there’s another problem, my connection is so slow and can’t even play a video always buffing,is this your 1 mbps bundle?im only using 1 laptop and its wired,please settle this or i’ll transfer to your competitor… your service is very poor,shame on you!

  • bernardo atamosa says:

    good day po maam/sir,,may problema po kasi ang aming landline ,,hindi po mkatawag tapos hindi rin po matawagan,,ano po ba ang aming gagawin?

  • kenneth says:

    2mbps po ung inaplyan ko sainyo hindi po .60 mbps.pakiayos ung speed ng internet ko kakakabit palang to kahapon sakit na sa ulo,pag hindi ako nasatisfy padisonnect ko.salamat po ng marami sa pangluluko nyo

  • kenneth says:


  • kenneth says:

    ok na po ung internet ung phone nmn po ngaun di po kami marinig.

  • gracelyn b. buat says:

    hello globe paki check naman ng internet signal nyo po kasi 3 days na sobrang nakakainis na walang signal..
    di kami magkakarinigan ng asawa ko.pwede ba..
    nakakairita na sobra.

  • gracelyn b. buat says:

    please naman do something…sayang yung binabayad ko sa inyo……my gush

  • gracelyn b. buat says:

    hello globe paki check naman ng sinal nyo dito sa manggahan general trias cavite….nakakairita.
    halos wala ng signal yung internet ko..3 days na to…nakakainis na talaga.ang antenna niyo 2 lang signal..pwdede po ba???

  • evangeline omega says:

    may problema kami, dalawang linggo na na walang dial tone ang telepono namin. sa mga tumatawag nagriring daw pero hindi namin nadidinig, at masyadong mahina ang network namin. Salamat!

  • brend leonard pquiaonza says:

    bakit ganun nabgal ung cignal ng globe

  • Rema Rix B. Beley says:

    can i ask my account number of wimax broadband sim card number 04006FFB67A8,under service completion report…AR-HWMV2469 dated sept.17, that can my monthly account obligation at LBC…tanx

  • Rema Rix B. Beley says:

    pls. send my account number of my wimax broadband..sim number, 04006FFB67A8, under service completion report AR-HWMV2469…dated sept. 17, 2012…so that i can pay my monthly account obligation at LBC…tanx

  • eva joan b. jumawan says:

    good day! gusto ko lng po malaman if mgkano ang babayaran ko sa wimax bill ko wla pa kasi akong proof of bill na natatanggap and next wk na ang due date,1st bill pa po ble namin ito.pwede po ba akong mka avail ng paperless bill para sa ganun less hassle.tnx

  • Mt. Apo Baptist Church says:

    Hi! we’re having problems with our internet connections because we could only access internet starting at 11:am, and we need to start using it by 8am. What seems to be the problem?

  • Relyn Balbaloza says:

    until now wala pa din akong internet access…connected naman ako sa internet..itinawag ko na this matter last week after na kinabitan ako…binigyan pa nga ako ng REf no…Net 121007246…plz GLOBE i need your immediate action…i planned to switch with your network provider kaso umpisa palang big problem na…how can i trust globe…

  • francis villanueva says:

    pacheck naman itong accnt. na ito scecv12100003854 tel no. 5085567, oct 4, 2012 pa nakabitan pero after a couple of days wla ng dial tone, sabi ng ahente tumawag daw ako sa hotline, eh paano ako tatawag wla ngang dialtone.

  • jonalyn says:

    to globe, bakit ganito nlng po lagi nag pa desconnect n ako noon ng hard copy ng bill kc di ko nman natatanggap tas ngaun nagbabayad aq na wala bakit ganun ung system nyo sabi nyo dati wala na ung hard copy at humingi kayo ng email para doon nyo nlng e send tas ngaun may bayad pa aq sa bill… tanggalin nyo ung charges ng billing statement nyo kc di ko naman yan natanggap sana umakyons nman kayo…

  • mae says:

    sir ma’am pa help sana maayos nyona un internet conn ko 6 months na ako nag rreklamo…wala nagagawa un mga tiga visa tec…dame dahilan 4years na kame sa globe pero parang wala lang…2mbps…un conn ko pero sobrang bagal youtube hindi na andar speed test hindi kayang iload sa sobrang bagal tiga cavite city po ako… sana maayos nyo po….pati un mga line man nyo sa fild turuan nyo naman na wag maging bastos sa mga costumer nyo binabaan kc ako ng phone pinipilit kc un gusto nya na mag app ako ng bago conn ko…e ayaw ko bigla ako binabaan…

  • isabel reciproco says:


    we are new subscriber of globetattoo wired dsl 3mbps.. we experienced frequent log and no net connection also pls check our service i.d acct. 2129303? lots of strange people called on our acct. and looking for a certain LAILA AMATONG? we are new and we dont knew either got connection on that persons KINDLY CHECK YOUR RECORD PLS?

  • edwin cadiz villaluz says:

    pakiayos naman po #ASAP ang signal ninyo dito sa cabuyao, laguna kung hindi mabagal ay walang signal. salamat po

  • mary barcenas says:

    sir/madam,pkicheck nman po ng internet cnnection nmen, na may account number 846475615,with application number 4153674,,account name mr.delfin marcial perez jr.

  • nora atadero says:

    pls send me an email copy of my tel. bill for the month of October. thanks

  • jobel panganiban says:

    ask ko lng po ngbayad na po aq ng globe load plan 300,nung october 18..bakit po until now wala pa po dumadating ang account no. po ay 61896723.bakit po ganun..pls i need an answer.?

  • Gladies Bagaipo says:

    panu po ba eto unq landline namin wlanq tone if may tatawaq.?

    sino ba dapat ko ?

    eto landline # nmin : 420524

  • anthony charles carroll says:

    bakit hindi nag ri ring yung phone namin if somebodys calling us?we just have it 2 days ago

  • Ever says:

    Good day po!
    kindly check nmn po our landline phone their is a dial tone but i cannot make a call .Kindly visit and check. Thanks

  • dodjie jao says:

    please lang totohanin ninyo naman yung mga promo na pinalalabas ninyo sa aming mga subscriber. yung globe reward ninyo nag redeem ako ng timex watch last Oct. 10 hanggang ngayon wala pa din. sabi ninyo within 7days madedeliver ninyo sa bahay anong date na ngayon wala pa rin yung timex watch ninyo. eh niloloko nio lang pala kami. malaking kompanya pa naman kayo tapos manloloko lang pala kayo. more than 5x na kami nagrereport sa inyo hanggang ngayon wala pa rin sagot. anong klaseng kompanya kayo? hindi totoo pala ang mga anunsiyo pinalalabas ninyo. turuan ninyo maging totoo yung mga tao ninyo lalo na yung mga nagdedeliver. pati na rin yung mga agent ninyo isang ang sinasagot sa complaint ko. kung totoo kayo isang report ko palang may action na kayo. nakakahiya kayo globe. hindi dapat magtiwala ang mga globe subscriber ninyo sa mga promo na pinalalabas ninyo. nakakahiya kayo. hindi kayo smart.



    We would like to ask assistance regarding to our landline phone here in CORDOVA, CEBU. We already settled our bill amounting of 2,985php. But until now there is no dial tone and we still not allow outgoing calls.

    Please reply us soonest

    Christine Garcia

  • Roberto Jose Mirasol says:

    I have no receive bill of month October

  • Bkit nawawalan kami ng internet 3 days na, ang hirap ng signal .. hindi na magamit kasi sa compshop to. hindi nmn kayo nag reresponse. pki ayos nman dto!

  • judy d.santiago jr. says:

    tanong q lng po kng bkt wala p po kmi bill untill nw pano po aq mk2pagbyad kng wla po bill. pls pki deliver po ung bill

  • haber says:

    good am globe!! 3 weeks na akong nagsent ng complain ko about my bill bakit walang umaaction???? ganyan lang ba kayo?? globe naman 11 thousand po yong lumabas na bill ko wala po akong pera ganon kalaking halaga..please naman po paki ayus naman ang serbisyo nyo..eto po sim number ko..09177030153

  • Maria Velasco Cabaddu says:

    Magandang Umaga Po Sir/Maam ,

    Baket Nawawalan kame ng Internet Lagi ? Plss pakiintindi nalang po ..
    Kase 1week na kameng walang Internet .. Sana po Maayos Nyo .
    eto po yung # ko 09474536629 at Address ko , B24,L26 Legian II Imus Cavite .
    Sana po Maayos nyo Agad ..

    From . Mrs.Maria Velasco Cabaddu

  • Maria Velasco Cabaddu says:

    Pa ayos naman nung amen Plsss !

    • Catherine Anotado says:

      I am asking for the location of your Kabankalan Negros Occidental Branch or office, for my payments of my internet bill were not updated, I was not notified for the change of location of your office, so, where I have to consult now?

  • Evelyn Escaret says:

    Good Day.
    Mam/Sir. I would like to ask for assistance regarding our telephone here in Parañaque City. There is dial tone but we can’t receive and make calls.
    Please reply ASAP.

  • mary anne tan says:

    i want to report my lindline connection

  • mary anne tan says:

    2 days na nming di ngagamit ung phone nmin ..
    tpos ang bgaL ng connection nyo’
    importante kc ung mga contact nmin ..
    ki asikaso nman po ..

    eto po ung contact no. ku

  • bernard says:

    pag hapon hanggang gabi napakabagal na po ng internet. is there any solution or nothing? pls. do something . tuloy tuloy naman singil nyo eh wala naman libre.

  • ANALYN L. AYAT says:

    gud day;) bt po gnun nwla po ung fone ko, then ung father ko nreport na sa ofice nyo dyn san fernando la union 3mos ago po ata un, im not sure, then knna ngtxt kptd ko my dumating po aq bill worth 2,544.44.. wherein po wla cla gngmit na, actualy po dto n aq s cyprus. so BAKIT PO MY BILL PA DIN AKO?? PLEASE LANG PO I WANT TO KNOW WHY PO GANUN NANGYRI.SALAMAT PO. GODSPEED!!!

  • Lei Carasket says:

    GoodAfternoon po! Meron po kasi kameng Globe Telephone at Wifi kaya lang po yung Telephone po namen walang dial tone e baka po pwedeng pakipuntahan naman dito samen ilang araw na po kasing ganun. Thanks :)

  • jenice says:

    Hi! Please reconnect my load plan postpaid,i always call 211 and operator said after 2hrs i will received a message pero wala p dn nkailang call n aq. Please pki reconnect asap!

  • cherry lene says:

    gud morning po.
    bakit po ba hanggang ngayon hindi pa po ako nka reconnect.?e ang sabi ng tga Globe na kapagka nka bayad na ako ma e rereconnect na ako sa luob ng 24 oras e bakit hanggang ngayun wala pa rin..?

  • lanie agoyaoy says:

    I would like to permanently disconnect my account….here’s my account no.846786558…. di ko rin nmn po kasi nagagamit net,,,ehhhh if ever po baka I’ll open nalang ng new account pero ndi na wimax…mobile plan nlang po…aasahan ko po na disconnect na ha,,,nawala po kasi cp ko kaya di ako makatawag sa hotline niyo…hope u understand…

  • lanie agoyaoy says:

    I would like to permanently disconnect my account….here’s my account no.846786558…. di ko rin nmn po kasi nagagamit net,,,ehhhh if ever po baka I’ll open nalang ng new account pero ndi na wimax…mobile plan nlang po…aasahan ko po na disconnect na ha,,,nawala po kasi cp ko kaya di ako makatawag sa hotline niyo…hope u understand…
    Sana ngayon niyo na idisconnect..

  • lyn carino says:

    bkit po ganun ang net ng globe ganun 3days lng po after instilation wla na ang signal nyo? what happend to do this?…..if not succesful connection i will disconnection…from cabiao,nueva ecija …….

  • cherry lene says:

    gud morning po… rerekLamo ko lng sana ang n8 namin kasi nawawala nlng bigala, e kakabayad ko lng nung isang araw….

  • jennifer llenos roldan says:

    pwede po bang humingi nang landline number nang globe????16 days palang po yong net namin,may bill agad???

  • janette n.senados says:

    good afternoon
    i would like to inform that may application may line they have no signal at this time only 3hours lastday today they have only 2 bar..its not good for i can pay good but not a good if dis situation like dis i would like to disconnect ..can u give a repair man to change may modem and give a good full signal and a good service plssss…..nakakainis gumamit ng ganitong linya…

  • janette n.senados says:

    pls reply nid to have a full signal and good service i ask to installer then he said that i want to email at globe and u give me a job order plssss….

  • Mrs. Renee Rose Dela Paz Jaramillo says:

    pki palitan nmn po ung phone nmin kasi sira 3 weeks na wlng dialtone…

  • Jirah Arvee O. Rodis says:

    Sir/Ma’am I want to know the details about my landline bill.

  • Jerry Milton d. Minguillan says:

    I would like to make a follow-up in behalf of my boss MCTC Judge Dymhna Gozon-Labindao for a speedy reconnection of her internet service which we have already paid covering billing period from August 12, 2012 to September 12, 2012 (check no. 0039647410 amounting to P 1,897.67, with DBP, San Francisco, Agusan del Sur). Despite such payment, no reconnection was made. Despite such plight, we’re still preparing for payment covering period from September 4 to October 3, 2012 through check no. 0039647631 amounting to 1,001.32. Now were seeking your kind indulgence to have it reconnected soonest as we’re using them in research and updating our pending cases for resolution. My boss account number is 840050221 and my contact number is 0908-245-3164. Our office address is Municipal Circuit Trial Court, San Francisco, Agusan del Sur. Hoping for your kind consideration. Thanks in advance

  • dexter lopez quiroquiro says:

    regarding my bill number 20 i doubt that to much charge for the text messaging,so i requesting a detailed copy for every text to every mobile number.

  • dexter lopez quiroquiro says:

    regarding my bill #20 i doubt it that too much charge for text messaging,so i requesting a detailed copy in every text for every mobile number so that i could check if i was exceeding.

  • emie says:

    Gud day pu… tanong lng pu.. ung globe line po ng anak ko is na ka charge sa credit card. bakit po na chargeback?? pwede po paki charge nalang ulit sa credit card.. tnx

  • raffy llarinas says:

    paki disconnect na po ung wimax plan 999 ko..di ko rin kasi nagagamit…thnx!

  • MANANGO RUM says:


  • Laiden Ramos says:

    sir/ma’am here’s the informations regarding our Internet connection..
    Upon Installation here’s the:
    Subscriber Name:Laiden DV. Ramos
    AR-AGM #: 147198
    Date Collected: Sept.14, 2012
    Serviced Type:Wimax
    Modem Serial No.:500810118202021352

    First Payment in Cebuana Lhuillier
    Date:October 29, 2012
    Sender: Laiden DV. Ramos
    Account No.:846792290
    Confirmation Code:#BP205021029120001

    2nd Payment in Cebuana Lhuillier
    Date:November 27, 2012
    Sender:Laiden DV. Ramos
    Account No.:846792290
    Confirmation Code:#BP205021127120003


  • cherry lene says:


    mag re
    reklamo nanaman ako ulit sa connection namin nawala lng kami ng 3araw sa bahay pag balik namin wla nanaman kaming connection, bakit po ba gani2?iLang bisis na ako nag rereklamo dahil dito tapos pagka raan ng ilang araw balik na nanaman tapos mag rereklamo nanaman ako….

  • jerry fernandez says:

    gud day po madam sir ano po dapat gawin sa internet namin nawala ang DNS

  • jerry fernandez says:

    wimax po emportante kasi ginagamet ko sa work
    palow up kulang po

  • Almirante Bacongan says:

    good day po.. kanina palang po nakabit ung landline at internet namin. tapos ok naman po yung internet kaso yung landline di makarecieve at makatawag.. pakiasikaso nman po.. importante po kasi ito.. thank you

  • wilian says:

    Ask ko lang po sana bakit po almost a week na po wla ang internet connection ko and pati landline namin no dial tone we cant make a call.. plz do something about it kasi kailangan po tlaga nmin un…thanx..

  • wilian says:

    Pls do me a favor.. kasi po 1 week na po wla ung internet connection ko even our landine simula po ng nakabitan ung kapitbahay nmin ng internet nawala na po ung sa amin bka upon intallation nagkaroon ng problem,.. if hindi po ninyo maaasikaso plz paki disconnect nlng po ang account namin 845352605 hindi sulit ung binabayad namin na 1,299 a month kc mahina na nga signal taz tuluyan pang nawala ang signal..kung gusto nyo magkaroon ng maraming subcribers plz comply to our request and make a good quality of services..thanx

  • janette n.senados says:

    nkaka ilang report n aq sa globe hotline nyo….walang kwenta wala p din kaung aksyon halos lahat pare prehas ang reklamo sanyo….buo kmi magbyad ng billing pero magamit kailangan p nmin maghintay ng signal…dapat kaltas nyo ung araw n di nagamit…..kung alam q lng ganito ang globe hindi n aq nag apply sanyo………..mag 1 month n aq sanyo di q man lng magamit ng maayos ang connection q sanyo…………..nagmamaka awa aq sanyo kailan nyo ausin at puntahan to…..

  • nelskie says:

    plz padalhan nyo naman kmi nang bill para malaman namin kng kailan kmi magdue

  • victoria hernandez says:

    to globelines pls connect my landline no service im updated on my payment…

  • Angela says:

    Please pkisend nman po un account ni perlita Barcelona Acelo Pra mpdala po nmin un byad as cebuana lhuillier..salamat

  • kahlil omar maichael m. eng says:

    sir… madam…. kagabi pa po ako walng net paki ayos po asap..

    my address 320 gonzales st. zone 1 san francisco iriga city… my mobile. 09165613276

  • norlanie dalomangcob says:


    pls pakiayos po ung konektion ko sa net fullbar ung syt but the problem is di naman nakakakonek sa internet ilang days na po ito if di po to maayos ipapadiskonek ko na lang po ito kasi sayang ung binabayad ko po..di naman kami nakakapag internet..noon wala problema sa internet simula now december 3 nagkulang na po ung internet conection ko po..if di maayos this week di ko na po babayaran ung bill ko this month

  • norlanie dalomangcob says:

    sir madam ano po gagawin pag wala DNS kaya pala di makakonek sa internet kasi the dns lookedup failed.. plsssss help me yan lng po reklamo ko as of now……i want to now how to fix it……………………………..plssssssssssssssssss help

  • Roberto Jose Mirasol says:

    Kindly send my bill month of December & regarding in my bill I can’t open because the password is incorrect..

  • adrian m afable says:

    bakit lagi pag ako ay mag open ng facebook sa google o kahit sa mozila laging nakalagay sa site. the server at can”t be found because the DNS lookup failed.DNS is the network service that translates a website name to its internet address. this error most often caused by having no connection to the internet or a misconfigured network. it can also be caused by an responsive DNS server or firewall preventing google chrome from accessing the network. tapos may suggestion ok naman nagawa ko nman yung saggestion nayon tapos ganon p din. tapos my nkalagay na error sa kababaan. error 1o5{net err_name_not_resolved} unable to resolve the server DNS address. pero may signal naman ung wimax nyong bulok yata un lagi pang walang signal minsan. i hope magawan nyo ng solution ang problema ng wimax nyo. dahil sayang binabayad namin sa inyo thank you!

  • Roberto Jose Mirasol says:

    Kindly send my bill month of December & I can’t open my bills because password is incorrect

  • adrian m afable says:

    paki ayus naman ng facebook connection dito sa calatagan batangas thru your wimax globe broadband my prolema yata laging DNS server not found pero my signal naman

  • John Steven Monteclaro Duran says:

    Good afternoon,

    I would like to ask my control number para doon sa internet connection na pina kabit namin? walang nangyayare sa report report na sinasabi ng globe telecommunication agents pag tumatawag sa 211 and pag tumatawag sa landline hotline ng globe mismo, eto address namin 11 Luna Street Tuy Batangas. Mary Grace Felix Monterlaro ung username ng sa modem namin, pero walang dumadating na control number sa amin. paki ayos naman kung pwede? nag babayad kami ng tama kaya paki trabaho ng mga trabaho nyo. salamat.

  • Alejandro Rosales says:

    Mam, can you help me out of my problem, my brother who is already in abroad applied for Phone Plan, he availed Samsung Galaxy Pocket 499 for 2 years. He said that the Globe called him and said to him that it will be delivered to us. My brother said that the requirements were already complete and it will be delivered to our address. . My brother Applied it on November 16, 2012 (not sure) he availed it Via Internet or call. . The application that he applied was named to my Father Alejandro Rosales and working on Aguilons Construction, can you check for me our Plan Application and contact us ASAP. thanks 09162674494

  • mitchel says:

    pls enroll my account so dat i can view my bills

  • rolando reyes says:

    why can”t i use my phone , the operator always says this call is restricted , what the hell is the phone for kung d naman pala magagamit . please pay attention on this matter. kailan pede gamitin to ? the reason why i transfer to globe is the phone , now this problem . please fix this or ill call my friend from dti regarding this matter. we have a written contract.

  • Lory Jane Ading says:

    gudpm po sa first month billing ng globe tattoo may billing ba akong matatanggap if so bakit walang naideliver sa akin is it my fault then have to pay for the overdue surcharge hndi nmn cguro kc sabi nung naginstall billing will come everymonth pls answer

  • glady dacanay says:

    good day. i would like to know the details regarding with my telephone bill.

  • james briones says:

    ano ba itong connection NYO !!!.. BAGAL sa lahat ng BAGAL ha.. nag babayad kami ng sakto tapos ganito lang ?. ano bAh nman? pati telepono walang dialtone. ano bah ! LOW QUALITY of SERVICE ! puros kayo paasa !. CAN YOU PLEASE bagohin nyo serbisyo nyo ? HOW TO FIX this thing ? nakaka pang hinayang nman kayo GLOBE :/ PLEAAAAAAAseeeeee ayusin nyo naman.. FROM LANAO DEL NORTE ! iligan city suarez ! salamat…

  • jessica pena says:

    ask ko lang bakit 2mb ang kinuha ko withe landline ok nman ung internet even someties mahina sya. ung landline free sya pero di ako makapag outside call incoming ok nman minsan din mahirap daw tawagan sabi ng mister ko paki aayos nman ung service nyo kasi tama nman binabayd sainyo ehh pero ung service nyo mahina.. please..thanks!

  • glory mataganas says:

    may problem po yun konektion namin sa appt b, 165 buliran rd virgen delos flores baliwag bulacan pwd po bang mag padala nang istaller pa na gawa ang problem maraming salamt

    cutomer name emma c mataganas

  • rebsy dayrit says:

    goodafternoon po tatanong q lang po sna qng san kmi pwedeng mgbyad ng monthly bills nmin for globe connection. Nagpakabit po kc kmi pra sa computer shop na bgong tayo lng nmin.Dito po kmi sa iloilo… maraming slamat po. GOD BLESS!!

  • Jay Sacluti says:

    Please give me a guide how to change the Wifi password on Globe tattoo..tnx very much have a good day :)

  • marivic isla says:

    Gud pm, paki check n lang po ninyo line namin kc lagi wala signal ang globe broadband namin. pls…. contact us at 09106877025

  • reymar furiel says:

    pa follow up po ng account ko,..nadisconnect khit bayad n ung bills

  • freetsie says:

    bakit po bigla kme nawalan ng connection ngayong umaga.?nka down daw yung internet connection..pls pakiayos naman ASAP.i have a work and i badly need an internet connection.

  • freetsie says:

    pls paki fix ng internet connection q here at blk.7 lot 35 golden city subdv canlalay binan laguna.nwalan kc ng net kninang umaga..system down.pls paki ayos naman asap..may work ako na kelnagan tapusin using internet.. or pls call 09435908798

  • charmaine says:

    Good day!

    I’d like to ask how long does it take for an application to be processed? My lola filed an application for a globe plan, Samsung note 2 in Iligan I think that was first week of December but up to now we still haven’t heard from any representative? I’m just wondering, coz we also followed up the application but they told us that the stocks/ unit has not arrived still. Could you atleast enlighten us about the process? thanks

  • arlene awayan says:

    from Davao City,d po talaga ako maka open internet,but my status is connected,,ive paid already the bills,,,pls reply…

  • Maria Theresa says:

    Gusto ko na pong pa-disconnect ang internet connection ko with account #84 5412317 kasi hindi ko na cya magagamit dahil wala na kong computer na gagamitin, at hindi ko na po kakayanin pa ang bayad na tumataas na.Sabi kasi nong representative agent ng globe sakin dati after 6 months kung hindi na gusto ang service eh pwede na siyang ipa-disconnect. thanks

  • nancy bajaro says:

    plzz…..paki sent namn po kay nancy bajaro ang account number para maka bayad napo ako…..plzz lng….


    Pakiasikaso lng poh ung internet d2 sa sta catalina kasi poh 5 days na pong wlang netilang beses na poh naming pinapaasikaso wla parin pong umaasikaso sayang den namn poh ung binayad nnaminkung inde magagamit ung net

  • Jenny says:

    Hi, I just want to knw f I can now avail my loyalty reward under my # 09173081092

  • Catherine Anotado says:

    good morning! your 211 also is not working. where to settle this problem?

  • dani says:

    .bakit ganito ang globe napakabagal ng internet connection tapos bilang my dumagdag n babayaran dapat 1099/month bakit naging Php 2012. wala pang makausap s talk2globe. WALANG KWENTA DSL NYO.

    tumawag kau (49) 3061846

  • kurt says:

    anu ba tung globe nag paputuol na kami ng connection kasi nasiraan kami ng PC
    Pro may connection pa rin natatanggap ang aming WIMAX …..

  • elbert ratunil says:

    good day maam/sir we paid our bill for our internet then we always pay for 20 Pesos then we ask the girl we paid for she said that we must communicate to this email and to tell you that we must “paperless”. i would be thankful if you reply ..tnx so much

  • Leonora Tagaca says:

    nung nagpacconect po ako ng wimax nagbayad po ako ng 999 tapos nung sinabi skin magbabayad po ako ng bill ko ng feb 1 bakit po 1462 ang binayaran ko hnd po ung 999 na plan ko? anu po ung 463 na binayaran ko sa 1st bill ko pki sagot lng po salamat ^^

  • amymagtalas says:

    mam,gud evening po! e2.po yong information don sa application nmin.
    jan,12,2013.ECBBAGM1301 BUNDLE, service no.3336391.
    customer name:evelyn cruz toribio
    address:purok 2 valenzuela sta.rosa,nueva ecija
    user ID:dec13011200175
    modem type:echolife HG521 Telset model:GS-5140N
    modem serial number:530315312209005595, Telset serial no.210023364

  • rosanna narciso says:

    bakit po till now d nyo pa kinakabit bang landline ko….pki asikaso nman bago me magbayad ng 1st monhtly bill me….

  • Elvira Santiago says:

    gud pm po.bakit po may dumating n bill ng globe sa bahay nka address s asawa ko kay edgar santiago, eh wala naman po sya inaplayan na plan s globe.paki terminate n lang po itong account 76547053 para d n magamit pa kung sino man yung gumagamit ngayon.paki aksyunan lang po.tnx

  • jean balmaceda says:

    hindi po ako makarecieve ng paperless bill simula ap noong december hanggang ngayon..nagregister na naman po ako regarding if I want to have/ allowed a paperless bill..

  • alyssajane says:

    paano po palitan ung wifi password namin?

  • Dunn says:

    po** naman paaus naman globe tae yan
    bwisit bagal na ng net wala pang phone

  • efren miraflor says:

    gud pm po.bkit po ganun ang connection nmin ilng arw n pong mabagal ang connection ng internet nung unang kabit malakas nung mkalipas ang ilang araw nawawala n ng connection at nabagal.check nyo nman po mraming slamat.

  • efren miraflor says:

    gud pm po.bkit po ganun ang connection nmin ilng arw n pong mabagal ang connection ng internet nung unang kabit malakas nung mkalipas ang ilang araw nawawala n ng connection at nabagal.check nyo nman po mraming slamat.

  • Aple says:


    I am using my prepaid globe sim number in 10 years. And I havent receive any text from loan company that i am entitled to loan in their bank.

    But last month I applied for a post paid account and yet all the loan company texted me.

    Why is it that I lost my privacy since I’ve used my post paid number.

    Such disappointing on my part that globe can’t protect your client privacy.

    Also I received many calls from the previous owner of this number.

    I hope you can resolve this kind of complain.

    Thank you.

    Sent from my iPhone

  • Dunn says:

    Bakit di kami talga makagamit ng telephone POTa talga sayang binabayad sainyo

    • TEAM Credit says:

      Gud nun!
      nag avail po kmi ng promo ng globe, sabi ng technician unlicall from lineline to globe..but up to now di po kmi maka connect s globe numbers..This is a business, nid po nmin ng connection kaya kmi ng avail. I hope paki gawan ng paraan.

      Thank you very much!

    • zenaida balingasa says:

      san po ba magbabayad ng bill sa internet? bakit wala pa pong dumadating na bill?
      bakit po nagkaroon ng balance ako? samantalang 1 month pa lang ang net. namin dito. january 29, 2013 po kami nagpakabit. saka nagbayad ako ng P 1000.00 nung ikinabit yung net.


  • melvin casil says:

    pa activate po ung landline ko po, pwede n po col sa landline pero nd pa pwede sa mobile phone tm/globe tnx po. e2 po no ko. 09358033425

  • Dunn says:

    029189108 yan po number namin pwde po paki aus kasi di kami makagamit ng telephone

  • jerome says:

    One month npo yong telephone namin sa globe hindi nagagamit. dalawang beses ko npo yong nireport sa globe center at wala parin silang solution hanggang ngayon. hanggan kailan kya ako mag asa sa mga pinapaasa nila. sabi nila e report nila at masolutionan pagkatapos nang isang lingo. hinid parin, one month na nga e. Eto yong telephone nmber ko 4919368. pls help me to solve this mga tga globe. kung hindi pa ma solution nagplano na akong epa disconnect ko to. Ito ring enternet namin 2MBPS tapos ang bagal, isa lang namang computer ang gumagamit ang bagal parin…hanggang sa umaabot ngayon na walang nang connection sa net. ito na ngayon ang magandang globe. bakit ba ganito? anong problema? di nyo man lang sabihin sa amin na ganito ang systema nyo, bolok….hanggang sa ngayon wala na akong net, hindi pa naman ako nagpadisconnect. tama naman yong binabayad ko sa kanila, subrasubra panga. dahil 1229 yong enavail ko pero 1657.48 ang babayaran ko bawat buwan kahit hindi ko nagagamit ang net and telephone ko. naghinala tuloy ako na naunahan ako nang globe na e disconnect ko yong net ko, kaya wala na akong net ngayon…kawawa naman ako. hanggang sa huli mga taga globe. umaasa paring ako na masolutionan nyo yong problema ko. maibalik na sana ang mgandang operation nang telephone at enternet ko. tulongan nyo ako na maayos na yong bulok na systema nyo.

    nagmamahal sa inyo kahit akoy di nyo mahal….jerome

  • julius says:

    ung telepono po namin isang linngo pa lng wla nang linya paki follow up nmn po ung linya ng telepono po nmin thanks po……

  • julius says:

    NO. ng cellphone ko 09494550399 paki na lng po…

  • Mario Beltran says:

    di namin magamit ang tel. namin for 2 days na, ang line ko ay wimax P1,299 and also static ang line at bigla na lang nawawala. ang internet ko bigla na rin nawawala at ang bagal? paki ayos naman. I’ll give one month to fix this problem.

  • Roel Mercado says:

    What do we do if we want our globe post paid to be capable of roaming in Singapore?

  • marissa sapa says:

    kindly activate my landline cannot call to globe and tm number,here is my landline#
    863110921,my plan is riegn fire to globe broadband

  • shae says:

    hello po… paki trace po kung bakit nwalan ng internet connection sa luinab iligan city.. juancho del pena padilla po ang nka register na pangalan… 3pm til now wla pa cla internet connection.. sa 26 pa po yung due date nla.. yung kapitbahay nla mayinternet connection nmn po sa globe..salamat…

  • stephanie says:

    hi poh,,,dumating na po yong phone ko na kinuha ko po sa inyo,,sa promo niyo,,,pero di pa na-activate young load ko na 499,,,please call me 09067094210

  • jennylyn labay says:

    hindi namin mgmit ung phone nmn,. ksi wlang dial tone ,. nag start lng ung problem nung my kinabit na skycable dito,. my naglaw silang wire na nagcconect sa line nmin,…..pnu nmin mllman kung anung ung dpat gwin,. ksi syang ung binabyad nmin monthly,. please txt us 09157757249,. txtbk asap,. urgent n maiblik agd ung line nmin,.. tnx ,.

  • carmelito ordoña says:

    bkit wla po dial tone ung telepone namin my problema po ba sa globe pki aus nmn po kc nd kme mkatawag ??? tnx?

  • eljay says:

    bakit ganun, ang bagal ng internet namin tapos mdalas pang mag time out nung internet connection?? nakakaasar lang kasi parang hindi sulit yung binabayad namin monthly.

  • Danielle says:

    hello po..gusto ko po malaman status ng globe internet namin..minsan lang po nagpapadala ng billing statement…naguguluhan kasi ako sa dami nakalagay na charges..eto po yung account # ng globe internet namin 841902026…sa pagkakaalam ko kasi 1995 monthly lang kasi umabot na sa 2070 monthly..bakit po…pls reply

  • jonelyn santos says:

    gusto ko lng po itanong kung contineous po ba ang babayaran ko kahit na matagal na pong na cut yung internet connection ko?

  • Hennessy Salmo says:

    The Manager
    Globe Telecom
    J.W. Diokno St., MOA Complex
    Pasay City, Philippines
    Sir / Madame:
    I am a regular costumer of yours and I found out that you have a product that I am interested in purchasing. I know that your product is already in the market. I would like to inquire about your product the Samsung Galaxy S III Mini its:
    • Specifications
    • Other colors
    • Discount
    • Warranty
    • Payment
    • Price
    Thank you. I hope you respond to my inquiry.
    Hennessy Novy Joyce E. Salmo

  • Kevin Concepcion says:

    Pasuyo naman po, napaka bagal po kasi ng net connection q, bakit aman ganun 1pc lng naman ginagamit ko, paki suyo nlng kung pde, OK

  • adelyn maglangit says:

    ang nakuha ko pong plan ay 799 bkit po ang mababyaran ko po ay tumaas aabot sa 1207.33 pesos.

  • ricky olay says:

    bt po gnun ang bgal ng signal ng net nio???lng beses n kme ng txt alang respond…anu po yng service nio???ma sa2yang lng ung byad nmen….

  • roldan says:

    gudeve..gusto lng namin maklaro ang problem ng pagbabayd namin sa internet service nyu..ung last na nagbayad kami feb. 3 2013 and den sabi sa office nyu dto sa MASBATE cut off namin MARCH 24 2013. BAKIT NGAYON ME TUMAWAG NA MARCH 9 NA RAW ANG CUTT OFF NAMIN????? Panu yan nangyare…at ung isang complain q pa bakit d pa nga nag abot sa cut off date nawala na agad ang internet acces namin… and Den ANOTHER PrOBLEM nAGBAGAL na yung internet connection namin.. after na mapalitan kami ng new modem??????????????? At me isa pa kming Receipt dito last December 2012 na hindi pa raw na post sa MANILA OFFICE NYU!!!?????? Anu po ito?? Maraming kaming tanung na d nyu masagot agad.. at ang hirap pag nagkaroon ng problem sa system kac need pa econtack sa manila branch nyu? WE ARE BEGGING IMMEDIATE RESPONSE FROM YOUR OFFICE!!!

  • roscelle parma says:

    bakit po bigla humina yung connection sa internet… naka 1 mos. palang kami gamit naka 1 bill tas ganyan na kagat connection ng globe sa net. before naman okey bilis ang net….

  • oyeth caguicla says:

    why we don’t receive our monthly bill in internet.

  • Gail Cabahug says:

    pls lang poh, d namin magamit ang phone doon sa bacolod branch,, pati internet di rin namin magamit.. anu po bah ang problema?? pls lng ilang beses na rin kami tumatawag sa globe hotline.. wala parin.. paki follow up nalng,, tnx

  • Gail Cabahug says:

    nag babayad po kami nang tama..

  • kc says:

    nka ilan nkong follow up dpa din naaayos….dpa mgamit yun landline…..nhu bang klaseng service yan….di ako mkontak…kya nga nagpakabit eh….

  • Helen says:

    Globe Phillipines

    To whom this may concern:

    I, Helen Uy Peñaranda of Iligan City owner of Account# 847314203 with Landline# (63)4924834 would like to file a complaint.
    I am badly not satisfied of the services that GLOBE has given me. For the past Four (4) months of service, I noticed that GLOBE:
    • Has “very poor” INTERNET CONNECTION and what makes it worst, GLOBE has too many maintenances and repairs without giving any form of notices or whatsoever.
    • “Speed boost”, what is this? My Plan is only P1, 299, why can’t I ever be billed the exact amount?
    • When I experience problems with my connection, I have to call the hotline in MANILA. What’s the use of having a branch here if “they” can’t offer services here without MANILA telling them to? I hate the delays.
    TIME for me is MONEY!
    I own a Five (5) unit computer business at home. It was scheduled for me to pay my Bill#4(Jan13-Feb12) from my 15-day (Feb16-Mar2) earnings and yet, GLOBE conducted a so-called “maintenance and repair” dated: Feb20, Feb21, Feb27, Feb28 and Mar1, and added by the “2-3 hour- rotating-Brown-out” occurring here at our “Boring” City.
    I had lost most of my valued customers because of the said scenarios, which then resulted losing more than half of my usual 15-day earnings. I was so disappointed with GLOBE and partly of the Brown-out too. I even sent-out applications to other INTERNET COMPANIES in anger, and they readily accepted my application and were all ready to SET-UP, but then I cancelled the applications that I made with all the RESPECT that I have with the CONTRACT that we have.
    Now, I am still persistent and motivated to continue my business, all I ask is for GLOBE to buy me some time to recover and by then I would be able to pay all my accountabilities.
    I demand GOOD QUALITY SERVICES from GLOBE. If GOOD QUALITY SERVICES aren’t available at GLOBE, I’ll find a company which is willing to give it to me.
    Dissatisfaction of SERVICES probably “nullifies” all contracts.
    Please do respond to this letter. You may also contact me on my workplace at National Irrigation Administration Lanao del Norte Sub-Office, (063) 221-1882. Thank you.

    Helen Uy Peñaranda

  • christopher riesgo says:

    helo po tatransfer po namen yung internet namen at landline at ang address na lilipatan namen ay ito block 3 lot 1 marigold st. janet garden 1 pulang lupa las pinas city. ayan po tsaka bat po ambagal ng internet namen 2mbps naman sobra kahit ako lang ang gumagamit. ito po ang landline namen 799-33-68 salamat. paki asikaso po lilipat na po kase kame. antayin ko po ang inyong respond.

  • marrieta drilon says:

    good day!gusto ko lang po papalitan ang email add.ko di ko na po kasi mabuksan.para po marecieve ko ang bill statement.e2 po email ko bago,

    • Grace says:

      gud day..pwede po bang palitan yong email add ko…hindi ko n kasi ma access ang ginagamit kong email add. hindi ko na po nalalaman kung my bill n po ako…

  • Dahlia Correa says:

    Inform ko lang po sa inyo na pa disconnect na ang internet namin..Ito po ung # SCECWX13010024225..salamat plz reply asap kung hanggang kailan nalang po ung last billing..

  • sirchief says:

    bakit kea me internet plan pa na pinapa-avail mga to d nmn totoo . .naniningil ng sala sa servisyo sana d na sinabi na1mbps plan kung wla nmn wenta amp bad3p tlga globe, . .sana sumabog system nyo ma virus sana kau. . halos wla pa sa 1/4 un speed na makukuha mo sa binayadan mong plan xet. . .pak u men . .

  • cathy alfaro says:

    bkit ung telepono namin d nmin magamit pati ang internet namin 2mbps inapply namin 1 mbps lang ang nadedetect …kahapon march 20 samin nilgay

  • march22 says:


  • Roberto Rambano says:

    Good Day

    bakit palagi mawawala ang internet access namin?
    pls., reaksyonan nyo ang problemang ito.

  • Helen says:

    ba’t ba ang bagal ng internet connection namin?? ilang araw nang ganyan, lugi na kami s negosyo namin nito!! tapos, kelangan umabot muna nang ISANG ARAW bago mag rebate.. paano na yung ilang oras na nasayang sa negosyo namin?? nagbabayad kami ng tama, sana naman tamang serbisyo ang ibigay nyo!! ipina speed test ko ang connection namin, hindi naman umabot ng 2mbps!

  • jc says:

    ang ganda ng presentation,den after a month di na maganda ang signal ng wimax nmin.,. tas doble bill ., bwan bwan n kming nag rereport s nearest ofiz at d same tym nag babayd n din..,.,..,.,kindly check poh and inform us f anu ang dapat gawin o anu magagawa nio poh.,., slamat :)

  • Raymond says:

    Nagbayad na po kami sa LBC Express,Inc. ng Monthly Bill sa Internet Bundle last march,21,2013 ng 1,000 pesos.A.R No. CAK0201670000021932.Bakit po kaya hindi pa narereceive ng GlobeTelecom?

  • Suji cho says:

    Please use this email for ms. Suji Cho vailing in globe Internet account number (843163835)

  • iammaryjane says:

    how can i change our wifi router password? please reply asap. thanks

  • Jeffrey Navajas says:

    bakit po ang bagal ng net namin ? almost one week na po ang nakakalipas, sabi ng technician after 1 week bibilis na yung net ? bat gnun ? pakigawan naman po ng paraan, yung sa JEFFREY NAVAJAS po, hnd po kasi kami makapag skype sa papa ko, nasayang lang ata yung binayad namin dito eh, kung hnd po maaayos yan ipaparefund nlng po namen yung binayad namen. need response ASAP, thank you.

  • Hermie Panaligan says:

    please check if I am really enrolled in your paperless billing because I don’t receive any email from you on my billing statement nor text message.

    You are also inconsistent, you charged me 22 pesos for paperbills, but I don’t receive consistently the bills.

    Paki ayos nga ito…

  • rosanna narciso says:

    paano po mabbayaran yong bill,eh wala nman po bill n dumatin,saka yong landline d nman mkakonek sa hotline nyo…

  • thelma pido says:

    pwd po ba pa send nmn ng bill ko monthly sa yahoo.mail ko

  • zairel ramos says:

    hi good day!!! matagal na pong di nagagamit yung telephone namen sayang naman po yung binabayad namen? pakitugunan naman po yung problem na ito wimax po ito na 1mbps pag gagamitin yung phone everytime kailangan pa iregister sa portal pag naregister naman wala pang 1 minute nawawala na agad pano po ba ang daoat gawin hindi din po iniwan ng nagkabit yung authetication code at yung basc setup code.. salamat po sa pagreply.

  • nerida delavin says:

    gooday….wish ko lang ma e connect din ang telepono ko. mas need ko telepono kaysa mabagal na internet na ito. ako na ang nahihiyang tumawag sa inyo kasi daming beses ko na ito nereklamo pero ganun pa din still no action. di naman namin pinupulot ang pera na magbabayad ako sa walang pakinabang.

  • arvie flores says:

    bakit po ganun. wala pa pong 2 weeks ung wifi plan po namin eh ayaw na pong gumana kapag isinasaksak sa laptop pero nakakasagap naman po ng connection ung mga sellphone po namin dito sa bahay. kung baga po ayaw lang pong mag connect sa internet kapag nakasaksak na po sa laptop. please fixed this problem kasi po sayang po talaga ung ibinabayad namin thanks po.

  • Ronald Estrella says:

    I have bought a Samsung GT-S5570I second hand and started loading for 50 pesos at around 8pm of April 09, 2013.At the afternoon of the next day, my load was gone and suspected that an internet service was still on and stop.This 6Am of April 11,2013, loaded again a 50pesos load but on 5pm as tried to inquire my balance it says that it was a 0.00.Can you help me of services that may the previous owner activated but he said that it resetted to factory settings the phone.thank you.

  • Wong says:

    goodevening po, I’m Wong Bryant Benson Terry from Cordova Tower Marquinton Residence Sto. Nino Marikina, may tanong po ko, bakit po up to 1mbps lang yng wifi namin eh 3mbps po yng pinakabit ko and 3 days na po pero ganun pa rin, and minsan tinotopak pa mas bumababa sa 1mbps, hindi umaabot ng 3mbps, pwede pong pakicheck yng problem about this. Thank you po :-)

  • Aidrian Banaag says:


    There is a problem on you’re mail. The problem is I only receive you’re mail late while I pay the bills in advance why is that and also please check you’re mails sent to my house cause there is discrepancies between the bills I have paid on dec. to jan 13 and feb to march….
    On dec 16, 2012 to january 15 2013 my bill is 1,044.83 but when I check the bill on feb 16 to march 15 2013 the bill on that month is 1,069.83 and still I have balance to pay and why is that?
    My plan is 995 net connection why is it reaching 1000+ I paid my bills on advanced?

  • alex says:

    bkit po nawala connection ko sa globe wimax? pnu ba ito ipa disconnect>?

  • edgar evalarosa says:

    baket po wala pang bill payment ang dumarating sken. last bill ko for the month of feb. ito ang acct. no. ko 848135782

  • carlo b.raymundo says:

    pls.fix my landline asap …yesterday pa ito…I need urgently…accnt no…848063014 tnx.

  • raphael says:

    A pleasant day! I would like to follow up on 2 orders of phone: an iphone 5 and a blackberry z10. Both orders were place last march 26, 2013 on plan 1799 separately. The iphone 5 was set to have been delivered last april 11, but until now we haven’t received any notification from the globe store. The bbz10 order had a terrible problem due to the neglect of the agent who assisted me, he forget to place a delivery date. As the expected delivery neared I made my first follow up. It was then that I got notified by another agent that the delivery date was not set. The agent apologetically set a date, april 19, which is today. Since april 11, after checking at globe store in pacific mall legazpi city, I have made 5 phone calls talking to different agents. All of them told me that they will forward my concern and expect within 48 hours a call from the globe support team. It has been five days and I have not received any call from any globe support team. All I wanna ask is for any of the globe team agents to call us up and tell us the status of our orders or tell us specifically until when shall we wait. The iphone 5 was ordered via this number 09175812541. The blackberry z10 was ordered via this number. 09175991176. Please let someone call from ur agency and tell us when we should expect it. Ur services has been quite good but this delay is really annoying! M waiting for a quick response.

  • melinda camacho says:

    pano magpalit ng password sa wifi

  • Arnold says:

    bakit nagkaroon ako ng telephone charges hindi ba unlicall tayo sa globe at TM? paki ayos naman ng biling statement nyo…

  • maricel hornilla says:

    gudpm,tanong lang po,nagpakabit po kami ng internet last september29,dati ok ang signal nito pero ngayon po ang hina na..d namin magamit ng ayos.pwede po ba pakiayos nito..thankyou po.

  • carmelita says:

    kapal ng muka ng globe.. hnd matawagan costomer service ng maayos tpos lhat na ng paraan gnawa ko as in pra macontak kau.. kapapakabit ko lang ng internet tpos pg alis ng installer nyo nawala agad connection ko tpos tnawagan ko ung nag install sakin d na cnasagot tpos 2 days still knukulit ko cla ngaun cnagot sabhn ba nman dpat daw tnawagan ko cla agad.. tpos tumatawag ako ngaun sa hotline nyo d ako mkaconnect.. putang ina nyo globe kau paasa kau at pahirap bilog tlga mundo nyo.. mag palit kau ng tao nyo puro gahaman sa pera.. marami ako gusto sabhn pati ung alok sakn ng nag install ng net ko na bayaran ko cla 2k kakabitan ako ng net gud for 6months 3mbps.. d ko knagat tpos ganto ggawin sakin pg alis cut agad ang line.. fuck

    • steven taugan says:

      same problem tayo! kakabit lang ng landline namin after 3 days wala na agad connection! pakiayos nyo naman po connection ng landline namin pls!

  • steven taugan says:

    paki ayos naman po ng connection namin kakakabit lang landline namin last April 17 after days wala na agad connection until now! pls paki ayos naman po ng connection namin kailangan na kailangan po namanin ito! Thanks

  • steven taugan says:

    kakabit lang ng landline namin last April 17 after 3 days wala na agad connection paki ayos naman po na connection ng landline namin kasi kailangan na kailangan po namin ito sa negosyo! PLS need your reply ASAP! Thank you!!!

  • vic barrion says:

    pakiactivate na nmn po ng aming landline last april 23 pa po un naikbt…..sayang po d nmen mgmt…..ASAP….thankyou

  • vic barrion says:

    bakit hindi gumagana ang telephone april 23 pa yun kinabit..pausap paayos nmn.

  • albina says:

    Please help to configurate my mobile internet, kasi po nag supersurf ako tapos naka recieved ako ng configuration setting pero di parin po pwede yung internet nya at saka nagbabawas ang load ko kahit di ko ito ginagamit eh sayang naman ang load kung di napakinabangan. Thanks

  • melecio says:

    bakit d na po gumagana ang internet connection sa broadband ung account name po Neliosa Hermoso Pedron paki ayos naman po 2 weeks di namin nagagamit

  • grace luces says:

    bakit wala kami net ilang araw na???tumatawag ako sa hotline walang sumasagot!!!

  • shiela delosreyes says:

    bakit d pa din po nyo pinupuntahan ang internet q mag iisang buwan na aq ala net…nkapagreport na din aq ala pa din napunta lugeng luge na aq…halos d q na ngamit ang binayad q



  • Grecie S. Lingan says:

    Greetings to all..can I see the breakdowns of what was charged to mobile no. 09177029531 amounting to 2,834.95 please by cellphone no. ty so much.

  • Myrel says:

    bat ganun po ung internet nyo ? usapan namin nung agent na kausap ko fast internet . bat ganun po ang bagal na nawawala wala pa .

  • shiela delosreyes says:

    bakit po ganun? naka dalawang report na po ako pero nd pa din po pnupuntahan kc three weeks na po akong walang internet luging lugi na po ako halos di ko na po xa nagamit. pakipuntahan naman po.. nagagalit na po asawa ko

  • Leopoldo B. Santos says:

    pano ko i authorize wife ko sa lahat ng transactions ko dito sa globe?nasa UAE kasi ako,thanks

  • Leopoldo B. Santos says:

    How can I authorize my wife to to affix all my transactions, billing payments with globe, because Im presently working here in U. A. E.?

  • joy says:

    bakit po ayaw mag connect ng wifi?.. nag wrowrong password kahit tamanmn ungpasswordbakit po ganun ..

  • beneranda lara says:

    bakit pati ang landline hindi gumagana!?wala na naman internet connection now kakabalik lang din ng ilaw

  • josephine says:

    walang signal ang internet eto adress namin 505 valentines st group 4 taguig please paki gawan ng paraan isang linggo ng wala.

  • diane says:

    hello po im beg for help about my sim because my sim was block and it need to put the puk number but i dont even know my puk number because i was lost my card please help me about this im begging you because there are so much important contact number here here’s my number 09051056345 i am waiting for ur reply. thank you so much….!

  • mc says:

    bkit hnd makapag unli ?

  • romie says:

    paki.ayos po ng tel. namin di gumagana mag 1.1 wek na..e2 add. blk.3 lot 11 st. benidict ville llano deparo cal. city..thanks

  • Ave says:

    yung landline po ba pwedeng ipangtawag sa cp ?

  • neiljhon says:

    how to use the telephone for calling ,from telephone to cellphone?
    i’am neiljhon aquino of palmera san jose delmonte bulacan….
    nagpakabit kc ako ng internet with wifi and telephone,but i cant use the telephone for calling

  • gloria Fernandez says:

    pahingi po ng Contract Certificate para sa cellphone, dahil sira po ang cellphone . na sa warranty pa , san ko dadalin ? 09178587691

  • jp says:

    pa Follow up po ung line nmin sa internet tsaka sa telephone
    e2 po address nmin blk 19 lot 8 dasma

  • ruben says:

    bkit naging 2552.61pesos yung bill akala q po ba 1299 lang yung bundle na 2mbps net and landline? tapos ang sabi pa nung pg ka kabit ng net yung previous balance dna babayaran bali yung bundle n ang babayaran? answer pls

  • jaqueline varona says:

    ano bang hotline ng globe para matawagan sila kc my problem ung net ko ala akong contact number sa globe plz help nmn

  • Arlenito evero says:

    Bkt hindi acctivated ang landline ko na ksma ng wi max?

  • Raven says:

    bakit po ganun ang promo na kinuha namen is 1299 bakit po 1700 babayaran para sa 3 buwan??

  • sheralyn cantores says:

    bkt po ganun,,,nagpakabit kmi ng broadband na may kasamang landline nuong april 8,2013…pero until naw wala pa ding line kami…sbi mabilis daw internet pero d naman….tapos plan 1099 ang kinuha namin pero sobra cinisingil samin…bakit po ganun..

  • maricel says:

    bakit ganun po ung landline nmin di marinig ang boses kapag my in or out going calls..

  • armando delosryreyes says:

    bkit ang bagal ng service nio d2 aq s malabon,..till now ala pdin ung service ng phone q,.1 week n ala pdin tpos ung nginstall ndi nilagyan ng antenna ung wimax ang bagal 2loy ng internet,…bkit ganon?????nung inoffer nila ang globe ang ganda ng cnvi nung ininstall n ala n,…sana aucin nio ang internet q kc syang ang ibabayad kung ganyan din lng ang mangyayari,..sobrang bagallllllllllllllllllllllllllll,..

  • wilma says:

    pano ko malalaman ang latest billing statement ko true my phone.

  • orlndo says:

    sir mam pkiaayos nmn po ng cgnal u sa enternet oralndo balatucan po e2 ng blk 27 sitio lumang ilog ng damayan san juan taytay rizal

  • rosielle ortillano says:

    sir mam… pakiayos naman po yung signal ko dito sa northville 9 iba o este calumpit bulacan.. blk 66 lot 7 phase 2 po ang addres ko,, kakalagay lang po nung martes.. na disconnect po ung signal totally wala tlaga masagap na signal…

  • marivic sohitado says:

    pakiayos po ang line ng globe d2 sa bagumbong dulo caloocan city kase po almost 3 months n hndi nmin ngagamit. ok nmn sa tx pero kpg 2mwag sariling boses nmin ang technician n po pumunta d2 pero hndi p rin naayos.

  • maricel says:

    sir maam,pakiaayos nman po ung globe line d2 buhay na tubig imus cavite primarosa..kpag my 2mawag at ako tumatawag walang naririnig na boses ,, bakit ganun last week ganun din.oki ng ilang araw tapos kahapon at ngayon wala, di na gagamit ang phone

  • maricel says:

    pkiaayos nman po landline po nmin walang dial tone.ito po globe landline nmin 0465432591..thnx

  • miseal dio says:

    hello, po

    pwd bang mag pa send ulit sa email add ko yong current bill pos pwd indi yong nka pdf file jpg nlang kasi d ko m open bigat kasi kong naka pdf


  • Klent Espina says:

    I would like to transfer my billing account in GLOBE WIREMAX to my Sister Hanna Espina.
    As soon as possible.


  • roberto breyes says:

    sir /mam, here’s my reference ID number SLD13060000143 magpapakabit po kami ng linya ng internet paki tulungan naman kami na mapakabit agad sa taga phase 3 Milagrosa Carmona Cavite po kami. tenk u po.

  • michelle says:

    how to make private ang wifi internet ko?

  • charmaine says:


  • ronald trinidad says:

    gud day, PKI-USAP ayusin nyo ung serbesyo nyo ‘cos ang hina ng signal s akin d2 s greengatehomes subd.malagasang 2A imus cavite !

  • oliver says:

    paki aus nmn ung signal.. d2 sa malolos… kakabit lang pero parang mas mabilis pa ata ung usb broadband 100-200kpbs lng misan 40kbps lang.. maus nmn kami nag babayad pakiaus dn nmn serbisyo!!!

  • virginiawanawan says:

    mag bigay kayo ng account para mabayaran na namin yong net.

  • Jilloh Bigcas says:

    We’re trying to connect to your website to check our bills for our internet plan pero hirap magload nung site at ang bagal ng internet connection. Please paki update kami ng billing status at pakicheck na rin ang connections nyo d2 sa East Fairview. E2 yung account no. 843446792 you can also send your reply to this other email

    Appreciate your immediate action and response.


  • julio pincas says:

    gud a.m po! paano ko po ipapadisconnect globe internet ko. one year ko na ginagamit. at paalis na ako ng abroad this month wala ng gagamit nito.. monthly payment ko ay 999.00 and above! dadalhin ko ba ang unit para maipadisconnect ko na? kung saan ako nagparegistered? salamat!

  • Ferdinand Balino says:


  • vanessa says:

    sir maam pakibilis po nyo pagproses nang telephone nyo kc po gagamitin na po nmin..d2 sa b-3 aly 87 lakas tao west bank rd san address cainta rizal..

  • Wilma Batara says:

    Good afternoon. Gusto kong i-report ang broadband namin. Kasi po may signal naman siya kaso nawawala wala. Mga tatlong lang ang signal.

  • marissa says:

    Good Day Sir/maam….I am from Tabok,Mandaue City…with regards to our phone has no dialtone…our phone # is 032-4229299 under the name of Celso Sanchez…Kindly please repair our phone ASAP…

  • Arlain Aurelio says:

    June 12, 2013
    To whom it may concern:
    gusto ko mag inquire regarding sa plan ko kc dito ako sa south korea gusto ko sana continue ang contract ko sa plan at kukuha nang bagong cellphone , authorized ko yung mother ko para mag process to get another cellphone. salamat.. Arlain Aurelio from iloilo

  • rowel alarma says:

    we would like to know ur feedback in regards of this matter…… ask lng poh if ung cp na nka plan sa globe ay ninakaw and continous pa po ang billing ano poh pwde gawin ..and my option pa po ba mkakuha ng unit to continous ung plan

  • Bella Bengson says:

    Pano ko malalaman yung landline number ko d2 sa 95 manga street, kalikid sur cabanatuan city,,,nueva ecija

  • christopher says:

    pki aus naman ung cgnal d2 sa pulilan bulacan napaka bagal syang binabayad namin sa inyo…sana aucn nyu agad …

    • christopher says:

      simpleng google lng apaka bagal anu ba yang wimax nyo…
      pkiusap lng po sir ma’am ung signal po palakasin nyo…nung unang kbit ung net namin ang bilis bat naun usad pagong na syang binabayad nmin

  • irene martinez says:

    about biliing po bkit po wala sa computer ung nym na irene delos santos ee mag babayad po anu pong gagawin dun

  • glenn says:

    pakiayos din po ang signal d2 sa 389 ALULOD INDANG CAVITE .. wala po talagang signal katabi na namin ang tower ng globe ee.. sayang binabayad sa inyo kapag ganan sa globe >,<

  • Jayson Rufino says:

    Hello po, pwede po pa upgrade ng plan. Wi-max po gamit namin ung plan 1.2 = 1mbps po. pa upgrade po sana namin sa Premium Broadband Php1,299 Up to 2 Mbps, patawagan nalng po kami sa #3585597 Thank you po

  • christopher says:

    tang inang globe yan wla laging signal

  • Amelia Vivero says:

    Lumipat po kami ng bahay. Yung antena po ng bb hindi po nakakabit. Pwde po paki ayos naman. Dto po sa San Pablo 5135 Purok 5 Malolos bulacan. Hintayin na lang po namin ung mag aayos ng antena. Thanks. 09327851110 / 09275361997 pki contact na lang po ako :)

  • rodney villamil says:

    good day! i’d like to ask f how to change my password in my wifi connection?
    pls. reply @ my email.

    thank you!

  • Leonore says:

    I would like to follow up my request for copy of my billing statement for Feb, march, april and may for my globe no. 09175021748. i already talk to globe customer Service rep with ref no. 6495726A

  • roseann says:

    sir/ma’am paki ayos naman po ung signal namin dito sa model community porac pampanga nagpalagay po kmi nung wimax nung una puno po ung signal ngaun po tatlo na lang tapos pag sa loob ng bahay eh wala talaga tga model community porac pampanga po kami blk 27 lot 32…


    Sir/Mam pkireconnect nmn po ng globe wimax q s bhay nmin wla po kcng dumating n bill last month tpos bgla kmi pnutulan at isa p po hndi aq ang mglalakad ng papeles kc d2 po aq ngaun s Saudi Arabia ung anak qn lng po ang inaauthorized q c Catherine Jessicca Odavar Marmol pkiusap nmn po pkiconnect nmn po pls…mraming slamat po..

  • iying dayrit says:

    sir joel sagutin nyo naman po ang mga tawag ko 2 weeks na walang connection tama naman po ang binigay kong bayad sa inyo bakit ang service ganito. nasisira po kau sa mga customer nyo, sana naman ayusin nyo po.

  • Adrie Baldemor says:

    bakit sa globe plan bill ko. nagexceed na sa credit limit na 1000 pesos. then 2 months na kong may balance. like for example. mar-apr may balance ako na 700 tapos the next month. apr- may may balance na naman ako. san ko naman nanggaling un? halos umabot na ng 1800 bill ko.

  • emyla cantar says:

    Pikiayos po ng net ko kc last June 17 pako walang net dito po sa Blk.10 Lot 23,St,Joseph 10 Village Langgam, San pedro Laguna…thanks po!

  • emyla cantar says:

    pkiayos naman po ng net ko dito sa Laguna

  • emyla cantar says:

    pkiaayos naman po ng net ko Pag araw po nawawala net ko bihra lang mgkanet dito po sa Blk.10 lot 23 St.Joseph 10 Village Brgy.Langgam San pedro Laguna

  • christopher says:

    fuck this network

  • joann banaag says:

    paanu po gamitin un phone pagcol s ibang bansa..?meron ba code or something need pindutin? at paanu din un mgcocol sa cellphone kng globe,and also sa smart…tnx! sa bahayang pagasa imus cavite po kme..

  • rene reguiere says:

    My problema po b ang globe lndline wla po kc dial tone…pkisgot lng po agd,dto po s my blk 5 lot 10 westwood subdivision alapan,imus po,kkbit lng po nyo last monday,tnx po,

  • kevin says:

    tanong ko lang po.. bakit ganun?????
    nagbayad kmi ng bill #4 pero pag dating ng bill #5 e 2,764.76 babayaran namin?? samantalang 999 lng nmn po ung 1mbps db? mdalas na wala p nga pong 1mbps ung net nmin e

  • Gelyn says:

    Gud pm! Inform ko lng kau regarding sa mga ahente nyo at mga installer, ngpakabit kc kmi inabot ng 2 1/2 hrs ata, imagine ang tagal tapos ang dami pa nila ndi mo tuloy alam kng parang ngtuturo turuan at pag may tinanong ka parang ndi alam ang isasagot at inisip ko tuloy mukang mga tambay lng sa kanto at ngsuot ng uniporme ng globe + eto pa ung ahente nyong lydia ang name prinesyuhan kagad ung wire na sosobra hnggng dun sa bahay ko kc nga 3rd floor kmi. Kc ang kinuha ko plan 1099 so bale 1100 na sabi nya kng pwede daw na 1500 ang ibigay ko sa mga mgiinstall sabi ko kng pwede 1300 nlng pumayag nmn kea lng parang ang pangit kc cla lng ang ngdidecide na patungan, pwede baun?! At regarding sa installer tinanong ko wat f kng lilipat ako ng bahay how much ung charge pag ipapalipat ko ang sabi mapaguusapan nmn daw itxt nlng daw xa kc kng sa globe daw mismo un icocomplain matagal daw saka mahal, imagine craan ba daw ung employer nya, naisip tuloy nmin. ung mga tao nyo baka mananalisi ng bahay kc paiba iba ung mga ngpapasukan d2 sa bahay nmin cguro mga 4 or 5 persons cla. Kea ko po ito cnasabi sa inyo dahil kacraan nyo yon sanaa ung mejo matitinong tao lng po. Salamat & gud day…

  • Christian Radon says:

    Dear Globe team. again problem with my internet speed,download speed 5-10 kb i dont call internet connection.Upgrade my tatoo immediately, or i cancel my contract. yours Christian Radon

  • may tresvalles says:

    i would like to inquire regarding your new promo…one direction world tour sydney australia…the requirements for your promo is simply a post paid subscriber and a blackberry can we register in this promo…the mechanics is not clear enough for us..thanks

  • rona tan says:

    mam pwde po magtnong kung san mkkta yung bill nmin thanks

  • genna demesa says:

    gandang tanghle po! tnung ko lng po bket po ang bgal ng net po nmen khet d po umuulan! klan po b nyo ito pwde mayos?kxe po tumatwag kme sainyo d po nmen kau macontact? sna nman po mgwa nman po ng mblis ah!

  • Queen says:

    I would like to inform you on how ineffective your customer service personnel is.. They badly need to be reinforce in a training when it comes to handling clients in an appropriate manner. I would like to sight an instance that i have experienced yesterday wherein i asked for an assistance on how to proceed with my termination payment online using my credit card since the globe centers were offline almost the whole day here in cebu. Unfortunately, I received this message:
    ” I think you don’t know how to transact Citibank online. Kindly drop globe telecom tomorrow
    To settle your termination fee. For confirmation, Kindly text the receipt.”-from 09176661707

    The first part of the message was an insult for me because it touched on my intellectual & comprehension skills. Nevertheless, you don’t have the right to say those kind of things to your clients because you will never know on how they are going to take in such offending message. Remember that you are inclined to satisfy your customers needs and not to let them feel humiliated and disappointed with your services.

  • gina says:

    ask ko lang po kung pwedeng over the counter nlng po ang bill payment wag nlng po thru emailmalapit n kc yung due date wala nman pumasok n bill payment sa email ko,pano ko malaman kung pwede n po yang ganyang transaction?tnx po.

  • jeannet says:

    hi maam/sir .. . tanong ko po yong telephone naming nawala po yong dail tone . . kakabago lng po pg kabit . .. tnx po

  • pwede po ba kaming magbayad sa bayad center lang bukas?

  • elmacayabat says:

    gud am po,pwede po ba pkilipat ng bill ko sa kc po yong pinapagawa skin na ay hindi ko po mabuksan baka kmi maputulan 1mnth napo kc,tnx

  • jundy caneda says:

    bakit ang bagal ngayong month ng net

  • Angeline says:

    bakit po ung bill q maxadong mataas,plan 1099 lang po apply q pero 1,800 ngiging bill q,,nong nag apply aq sa globe free daw ang wifi router tapos ngaun kasama sa bill q babayaran q ang wifi router q ng 3months..nagbayad dn aq ng installation fee 1099 pagkakabit pa lang ileless nyo raw sa bill bakit ngaun hndi binabawas sa bill q??

  • cherry lim says:

    I would like to inquire how to lock globe telecom phone from making calls through cellphones.. What numbers should i enter and more

  • carlota says:

    ask ko lng po kung pano mg change password sa wifi ng globe tattoo landline?

  • sheryl francisco says:

    my nag offer skin ng promo nung globe sa wimax kc ako yung nagkabit skin nun yun din ang nag offer skin.. tanong kung bkit hangang ngaun eh wla pa..wla sin khit anung binigay na resibo.. gusto ko sanang bigyan ng pansin nyo ito kc sayang yung promo.. 999 ang gmit ko mgiging 1099 ang mgigng bayad ko..

  • sheryl francisco says:

    yung wireless phone ang wla pa.. ask ko din kung totoo yung promo,

  • edwin gabo says:

    to whom it may concern,
    i have a problem in my landline phone,i make a call but is not function,i make message but it not send… nkalagay n limited service when i make a call……what happend?

  • evelyn magbanua says:

    i would like to us to globe company about my wimax phoneline
    coz untill now i cant use my landline..i have wimax 1mbps attach last july 18,2013 only

  • jonita says:

    mam pwd sa fb nyo nalang ako padalhan ng bills sa globe modem internet ko kc hnd ko maopen ang yahoo email ko. pls katapusan na kc hnd ko alam ang pag bayad kc wala ako bill. sayang naman ang internet conection ko mabilis kasi ang signal. sayang naman kong mawawala ang conection hnd ko mabayaran. tankyou ASAP.

  • jun tuason says:

    I’m from Los Banos. iphone 5 po ang gamit ko and i’m using this for mobile internet pero a month ago bigla nagflactuate ang signal minsan Edge minsan 3G and worst is nothing. sabi naman sa akin ng tumawag ako sa 211 maganda naman daw ang signal sa LB at isa pa kita ko from my place ang tower ng globe. please pakibigyan ako ng reason kasi malaki binabayara ko tapos ganitong service lang makukuha ko. salamat sa sasagot.

  • roel belarmino says:

    how to change my password.?

  • mark says:

    bakit po mahina ang signal po namin

  • Julz says:

    your agents here in iloilo city did not fully explain the mechanics and details of your promo we are surprised that your so ” free promos” have hidden charges we filed a complained , they said they will look into it but until now nothing happens. Now you charges for a promo that is free. I regret that i patronize your company what a lousy service you had. I deeply regret my decision!

  • ann says:

    mam pwede po magtanung kung saan makikita yong bill namin kasi nagbayad na po si papa ko sa globe?

  • hermie go says:

    august 24,2013

    HEY pay ATTENTION with my account. NO. 87475059 since april 2013 up to present still no feedback and no action made by your company with the miscellaneous charges amounting to 5,738.78. how will you justify to your subscriber about that miscellaneous charges if my plan is fixed to 550.00 Is that the reason why globe are on the top because of that charges…. THAT YOUR FAULT!!! ONE WAY OF CORRUPT…. HOW COULD YOU… here the tracking no. 50824006,50841240,50488898.

  • maricel says:

    gud pm po, 1 day na po walang dialtone phone nmin.. pkiaayos nman po.. thnx
    ito ung phone number namin…0465432591

  • Charito Campita says:

    gud pm. sabay lang kami ng kapitbahay ko nagpakabit ng 1mbps na internet nung june 18…. parehas din kaming 1k ang binayad, pero bakit P1,100+ lang ang bayarin nila samantalang kami ay umaabot ng P1,700.. tapos sa kanila bill#1 pa lang e kami ay bill2 na? nakakagulat kasi umabot ng ganun bayarin namin e 1k a month lang naman yun.. isa pa late na dumating yung bill

  • Maricel brazil says:

    sir maam, bakit gnun 3 days na po walang dialtone globe landline po nmin.. my promblema po ba? d2 po kmi imus sa buhay na tubig.. tnx po

    • Maricel brazil says:

      bakit po ganun,,, tagal na po walang dialtone landline nmin.. pls po pkiaayos nman po…ito globe lndline number nmin.. 046 5432591…thnx

  • Jeff says:

    good morning… tanong po ako… last week po kami magpakabit ng globe tattoo 3mbps yung subcription namin bakit matagal pa rin ang internet connection… kelan talaga ma-activate ang 3mbps?

  • Edward Nique says:

    Just want to ask why, we only have our Internet connection today why is it that there is no dial tone on the phone, thank you

  • ervin john says:

    ask ko lang po kng anu ang aking gagawin para maka upgrade ng enternet connection

  • noraida macud says:

    hi good morning. gusto ko lang po i clear. nagpa kabit poh kami ng globe w/ landline last Aug.17.. pero hanggang ngayon dipa gumagana yong landlie ko. sabi only 3 days pwedi nng gamitin to any mobile phone unli call

  • joanne says:

    bkit ganito agad bill nmin??2,617??july lang kami nkabitan. . sabi ng nag install wla kming bbyran sa 1st month?supposed 1 bill plang kami diz motnh?eh bkt ganito agad?999 ung plan nmin tas ganito bill?lokohan ba to??

  • doris gonzaga says:

    tanung kulang kung magkanu na ang bill ko sa enternet koneksyun kc ung mga kasama ko merun ng bill tapos ako wala pa…si doris gonzaga to sa calape,

  • edward says:

    i paid 10am this am,when can restart the internet line.thank you!

  • kristiano vinuya says:

    ask ko lang po kung bakita ganun wala na ako agad internet kaka-kabit palang ng sept. 2 2013 tapos apg dating ng sept. 7 2013 wala na agad..nag punta na po ako sa office nyo ang sabi sakin pupuntahan daw nila ako .. ng iinity aq pero wala naman.. para naman ata nakakaloko.. mag propromo kayo ng mura tapos ung service nyo naman ganyan..

  • GLENN GUINTO says:

    my globe 499 plan 5 days already still not yet activate!!! ganun po ba talaga katagal bago ma activate

  • jasmin maglalang says:

    hi, pki close acct n po ninyo ung acct ni jasmin maglalang, nung april n wlan ng internet conection ng punta q s globe sbi sira dw conection ng broadbnd s karangalan, tinawag q s inyo puro fallow up, huling bill n binayaran q 48 pesos kc wlng internet conection, bgo mag may tinangal q n, pki close n ung acct# q, dting ng dting ung bill wla nman kmi internet, pki asikaso lng please thank u. jasmin maglalang

  • jhonlynjunmabale says:

    gud pm maam saan ba makkta ang bill namin thank u po

  • franklin sierra says:

    ask koh lang poh kala koh 24 hour gagana na yung pone bakit poh wala pa din tapos yung signal ng internet koh na wawala nag request akoh ng tubo para ma itaas yung antena tapos wala nmang dumating anu poh bayang serbisyo nyo.. dapat poh diba ina asikaso nyo bawat client nyo

  • Rodelio Lingcog says:

    May i ask why our landline always has a defect everytime there is a heavy rain the dial tone of my phone will noyt function please make a immediate action regarding this i almost report it 3x already what is the problem. landline number 0465734998 its bundle with wi fi

  • jhef says:

    ask q lng po if my way pra ma reset ung wifi namin
    and if pg npalitan po b ng password ung wifi mgagmit prin po b un ng mga old user??

  • Nikka says:

    Pls help me. Di ako makapagreg ng unli ko sa TM. Everytime i use to reg sabi sorry kasalukuyang nakaregister pa ko. Pero nababawasan load ko pag nagttxt. Then pag nag off ako ng tm promo sabi naman. Sorry, Subscriber has no active subscription to the service. Pls help me. asap

  • justine paulo says:

    pano po ako makakapag re-connect sa internet ?

  • arnold dizon says:

    gud pm wala p rin po signal yung pinakabit namin
    n LTE one week na po. tnx

  • Ivy says:

    Hello po, pahelp naman po kase di po ko makapagunli sa promo nyo kase laging reply eh kasalukuyan pa daw po akong nakaregister eh pagka nagtxt naman ako e nababawasan load ko, please pahelp naman po. Here’s my #09263034597. Thank you

  • Ivy says:

    Pakihelp naman po sana need ko kase mag unli sayang naman po kase regular load ko. Salamat

  • rowena doraro says:

    May I know why until now I can’t use my unli calls to tm and globe numbers? I was informed that it has been activated in may. I called twice in your hot line and was assured this problem has been corrected. My God, its Sept. still I can’t use the line. My tired of calling and complaining. Could I just terminate my broadband account?

  • Maribethe says:

    Asking to please extend my payment 3 to 4 days coz I prepared to pay every 1st week of the month. And just wanted to confirm my payment in the month of August, using ECpay system dated Aug. 31,2013, amount paid 1,200. Also my other concern’s are If I wanted to change my broadband connection into a wifi, is there any additional thatI have pay and how much?

  • joy andus says:

    pa check ng account ko kase lage na lang dc ung net

  • Joyce Resurreccion says:

    Dear Sir/Madam,
    This is to authorize my sister, Rachel Grace Resurreccion to use my globe plan under Dr. Gary Lopez. Thank you!

  • heidee calos says:

    wala pa pong dumadating na new bills po for our internet connection … pls make a ASAP to this problem …

  • Elsie Salazar says:

    Dear Sir/Madam:

    Bill No. 3
    Bill period 21 Jul -20 Aug
    Acct no. 90245638
    Mobile No. 9178334721

    The above statement billed me for 4,066 min of usage. May i have the breakdown of the said billing. Please give me a reference number for this inquiry.

  • Joel javier says:

    Time:2pm October 8 2013

    Acct no. 849264147
    Ammount unported payment
    May-22-2013 p.199.00
    July-8-2013 p.1027.00
    July-8-2013 p.1483.00
    August-17-2013 p.1431.00
    September-13-2013 p.1100.00

  • Elsie Salazar says:

    Re Billing inquiry

    How will Globe reply to my inquiry? And where will i follow up my inquiry in case i don’t get any response from Globe?

  • concern qu lng poh qung paano palitan ung pass word ng wifi nmin at…eh unlock…kc poh nd poh binigay nung technician na gumawa nito…….nka isaang taon nrin kmi sa inyo sna mtulongan nio kmi

  • jeya says:

    pano poh b palitan password ng wifi ?

  • Joannah Tuaño Cos says:

    Billing related Unposted Payment….
    P834.00 paid on Sept.1, 2013 at Robinsons Karangalan
    P883.00 paid on Oct. 8,2013 at Karangalan Bayad Center

  • derick magno moremonte says:

    to customer service nacut po yung service pero nakapag bayad naman po ako nung monday 2:32 pm sa sm hypermarket eton quezon pls see attache file

  • virginia says:

    magbabayad po ako ng aking broadband bills nawala po un aking account number pwede po ba pakisend sa email ko po ?thank u

  • maycel says:

    how will i know the PUK digits of my telephone?? please help cant use my telephone now

  • nilma says:

    ito po ung cntrol number n a2nayan na knuha na ung modem samin..848533890
    nung sept.11 pa knuha

  • nilma says:

    dapat nung nung araw na kinuha ung modem samin sinabi sana nung kumuha na nasa inyo na ung modem,hindi ung ganito wala na kme nternet tumatakbo pa din ung bbayaran nmen


    Good day!re:the activation of our globelines prepaid with 103380117, tel no. (046)5179027,acct. name:Minda M.Piol.we already paid last oct. 8,2013 with 13100003199.
    hope for your immediate action on this matter…Thank you…

  • cristeta estranero says:

    nakakailang tawag na kami almost one month na! about sa signal and wifi na yan! gawan naman ng aksyon pls. kailangan namin wifi hindi wireless. sayang namn yung binabayad namin diba po?


    I hereby authorize my brother Jayson C.Razon to disconnect or terminate my wimax unit.We can’t deal now with your service because the connection was shut down a week ago.And I was here now in USA so theres no way i can do about it just to ask my brother to take over this.What is 1025 pesos monthly we payed for a month and we cant use it from time we really need it.
    Jennylyn Hyman

  • puring obmerga says:

    mag’1 month na ung internet connection ko,paano ko babayaran un nd mabuksan email ko.?

  • antonnette camales says:

    inform ko lng po 4 days na walang internet connection ang globe sa calapacuan subic zambales..pls gawan nmn po ng action..

  • NOMER BAYLON says:

    I haven’t received my billing statement in my e-mail since you stop sending statement of account .

    Please send to me my billing statement ASAP at the e-mail address stated above.


  • sonrey grey says:

    globe nana bwisit signal ninyo sa net lugi ako sa bayad ko

  • victoria luna says:

    Gud day report ko lng po n s tarlac area wla pdin internet mga subscribet also un mga LTE nyo mbgal n cinnection especialy bamban area paki ayos un service nyo syang mga subscriber n magtitiwala at tumatangkilik sa globe daig n kau ngaun ng pldt at comclark

  • divine dio says:

    payment of internet for acct:marciano dio of batangas on nov.25

  • name says:

    bakit po ayw gumana s cellphone koh yunq free fb na promo nyo po lht na po nasubukan ko eh ayw po tlqa kaylanqan banq mag dowload fb sbi mo not availabe on blackberry and nokia xpress please pm me po dali po ano po ba promblema yunq cp ko yunq simcard ???? na ququluhan na ako !!! :((

  • catherine sales says:

    Panu f d ako nkabayad ng 1month sa bill q my penalty po b un sa next bill

  • jesiie manalo says:

    check k net k mabagal at laging log. pag speedtest k lumalas n 512kbps lang. 1mb pinakabit k. punu b gagawin k. kung hindi magagawan ng paraan paputol k nlang

  • rucell says:

    Ako po ung tumawag sa inyo last night pra ipareconnect po connection nmen .na send ko na po ung unposted payment ng receipt ng sept .and oct na payment nmen …feedback nlang po kau pra alam dn nmen kng ntanggap nyu na po ….tnx

  • lavenia says:

    nag eemergency text ako, then marereceive ko ang confirmation that i now have 3 text and 1 free text to other network, but when i started to send my first text, wla na agad akong balance, 0.00 load and 0 free text. that was not the first time happened to me, TRICE na. whenever i contact your hotline hindi ko macontact ang customr service nyo. kada magloload ako nababawasan ng 4 ang load ko as payment for my loan na hindi ko naman napakinabangan, na hindi ko man lang nagamit kasi kinain agad.
    i need your reply for my cncern. thank you.

  • victoria luna says:

    Gud pm gusto ko lng ireport un LTE ng friend ko n c Jasmin A. Mendoza mula nung kinabit 1day lng ngmit taz nwalan n ng connection panay tawag namin s 211 pero wala padin verry disapointed ako sa service nyo pkiaayos naman po Jasmin A Mendoza st john metro bamban anupul bamban tarlac taz 2 mbps po yun pkiayos un service disapointed tlga friend ko 3 p sana un magppkbit pnu to pkiayos lng un service nyo plssssssssssss!!!!!!!!!!! Maawa kau sa mga subcriber nyo

  • Sherwin says:

    Hello, I talked to your hotline and they told me to refer my concern here.

    I want to request retrieval of my text messages last November 6-7, 2013 between my globe number and my friend’s globe number. How can I do it?

  • marjorie says:

    goodmorning po pa check lang po kung magkano bill namen ?

  • Ethyl Amistad says:

    Why we have no bill?

  • rowena dal says:

    me i know my payment

  • victoria luna says:

    Globe! Ala nnman internet subscriber ko Mr.Rodrigo Turiano sa 3310 dela cruz st. Dau mabalacat pampanga nireport nto sa hotline nagvgay cla ng job order pero wala dumating n magrerepair MBL701 dp9

  • Aecil says:

    Hello mam/sir, my concern is all about our internet and telephone line on Camino St, San Nicolas, Gapan City, Nueva Ecija. Our line is cut by a truck throug highway since yesterday. i’ve reported thru phone but there’s still no action/response. our telephone number is 333-0664. As well as my aunt’s telephone and internet line, same location (neighbors), here’s their number 333-0397. Please respond. Thank you.

  • rossario mulingbayan says:

    paano namin malalaman ang billing namin, nag check kaming nakita sa email. pls reply asap.

  • rossario mulingbayan says:

    pwede ba naming palitan ang password at tanggalin ang name of wi fi. ang billing kailan/ saan namin pwedeng makita nag check kami sa emall wala pa.

  • Rusilyn Bombeo says:

    I want to transfer my payment 591.08 from this account 850817456 to my account 850961128 last. Nov. 22,2013.. It happened ur agent send this bill to my house so I paid it immediately to lbc bayad center Carmen cdo without knowing it wasn’t my account..only to find out this month that globe added my nov. Unpaid bill to this month current billing..

    Pano po e.attach ang picture ng proof of billing ko? Thanks

  • gracelyn diaz says:

    pwede po ba daw kau tumawag sa # ko kasi po nagkakaproblema po kasi sa bayaran, kasi po sinisingil parin kami kahit tpz ng magbayad ky eduardo lingad po yung name ng connection, thanks po

  • ivy delima says:

    please provide us a copy of the billing statement for billing number 4 for this account number 93676796..ty and merry christmas…

  • Joseph says:

    need a billing statements copy

  • dessyryle restar says:

    ako c lorna restar .
    tatanong ko lng po kung bakit wala po akong wifi isang araw nagkaroon maghapon tapos nawla hanggang ngayon . ok lang po ba na magpadala ng installer d2 sa BLK 31 LOT 39 Evergreen Heights sub. Brgy. gaya gaya CSJDM Bulacan, para iayos ang wifi ko kac napakaimportante sa akin ang wifi kac lagi kong gamit ang viber
    antayin ko po ang installer.

    thank you.!

  • beverly enriquez says:

    i want to know why i have to pay 1,183 pesos but my plan is 799…i’m not receiving any billing statement til now.

  • kimberly says:

    how can i change my pasword in wifi?

  • Jennylyn alarcon says:

    Nag pakabit ako tattoo home Ang bagal ng connection ng tatto@ home dsl wifi internet hindi ako maka access

  • ronaldo santos says:

    bkit hnggn ngyn wala prn kme cgnal sa wimax globe net nmen paanu maibabalika sa normal ang signal pls reply pati na rn bill nmen hnggn ngyn wala pa,,

  • Alvin Bautista says:

    Good Morning, I’m Alvin Bautista, Complain ko lang po itong Internet ko. Every morning, lunch, afternoon, we don’t have a connection. Then evening meron naman. Please visit my location to check internet connection.

  • Milagros Rullan says:

    i want to view my bill

  • michael says:

    my post paid plan as been lock of signal & shown SOS. what i gonna do now?

  • eugene says:

    i have paid already my overdue account hoppefully my services will be resume my #09176228240 my account number is 62378181

  • newdon serrano says:

    i need assistance to tattoo wimax modem it only installed on december my problem i cannot use the modem for almost 5 days ung signal nya minsan m,eron bigla nawawala.. and ung bill namin wala pa… pls help ,e i think my modem is deffective my an is 799..

  • GINA BALSA says:

    good evening, mam/sir ask ko lang po sana kung paano ma set ang connection namin? Malakas naman po ang signal kaso lang po di po namin ma connect. Ngayon lng po kami nag pa connect.

    please reply asap.THANK YOU!

  • kiira says:

    bat ayaw maka conect nang ibang devices sa router/modem ko .. ?? asap po

  • Judy Menorca says:

    Good morning, ako po ay authorized sa pinsan ko na si Danilo Baloy na recently nagrenew ng internet may nabili kami na wifi router at hindi namin alam kong paano i-install sa computer. please reply.

  • Catherine Manacop says:


    Please check my billing. 1 – 7 billing ay may adjustment due to wrong computation ng billing department, dapat 300 lang ang monthly billing ko. dapt dito tinamad na kong bayaran ang billing ko, but im willing to settle it now, sabi ng Globe sm sucat, email ko kayo para matulungan nyo ko to investigate ung problem.Ang amount due ko ay 4,001.93 but as per my computation I only expect to pay 1,705.95.Please help me to settle this at para narin mareconnect ang globe tattoo ko..For your reference here my Account Number 78990493.Hoping for you promt attention for this matter. Thank you

  • charisma sambilay says:

    bkit di pa na aactivate ang phone ko hanggang ngayon

  • eriellehernandez says:

    Wifi Problem

  • Tin Tabunan says:

    Paano po palitan ang Password and Name ng Wifi sa WiMax? yung may built in na Wifi.

  • phem says:

    why i cant send a message im using tm sim is theres any problem on there network.

  • Sabalbero lilibeth says:

    Mam/Sir . Yung Pong Kinuha Nameng Internet may ka samang wireless wula pong stack keya sabi po ni balong apat na araw mag hintay iddedeliver limang araw na ngayon baket po wala pa

  • Jay Roxas says:

    Hi Good day i complain ko lang yung telepono namin bigalang pinutol yung linya kaht kumpleto kami sa bayad and then sabi ng sales and installer libre daw yun yun pla my extra charge yun nakakadismaya ang service nyo.! hopping for quick response! God Speed

  • teresita tito says:

    mam/sir, follow up lang po kami ng billing namin sa wifi 3 months na po until now wala pa pong dumating na bill…

    • howard says:

      gud pm po sir hindi po paba pwedeng patayin wifa sa tatoo @ home huawei lte cpe b593 tnx po!! plss po reply agad

  • teresita tito says:

    gud morning po maam/sir, complain lang po namin yong wifi namin no internet connection po mag 3 weeks na. at yong billing din po mag 3 months na di pa rin dumating kaya di pa po kami nakakabayad until now… pls rply po…

  • mariajocelynchua says:

    mariajocelynchua says;

    gud am ilang beses k ng inireklamo yung mga spam messages nyo tumawag na rin ako sa hotline ng autoloadmax dahil hindi naman ako nagsubscribe ng ga ito kaloload k lng kanina umaga ngayon zero na agad di ko rin magamit yung binibigay ng autoloadmax ng free sms dahil sa kapapadala nyo ng mga spam message

  • maylin real says:

    gud pm, bkit hanggang ngayon hindi pa din activated yung landline nmen, hindi ako makatawag sa telepono…..

  • marife eliptico says:

    ask ko lang po paano ba magpalit ng password sa wifi?

  • merlyn says:

    bkit po isng beses plang dmating ang bill q
    ang hrap kya ng wlang bill kailan po ba mgiging 999 ang bill q pls asap po ang reply

  • jermie tampos says:

    i want to work ther for my family and my son

  • Glynes Sayson says:

    Ngpakabit po aq ng tattoo@home last month and i expected that somebody from globe will txt/ email me regarding my globe account #. But i received none… pls help me,coz i cant pay my bill w/o it…

  • evelyn modomo says:

    Ask ko lang po kung gaano po ba katagal ang activation nung wireless phone bago magamit??
    Salamat po.. God bless

  • cristina encanto says:

    khapon dpat ikabit ung bagong modem kaso,d natuloy because of unavoidable circumstances and iniintay namin ung tawag today dhil ngayon daw babalik ung installer pero wala p tawag..can u pls update me..thanks and hope ull understand..

  • cristina dominguez says:

    grabe ang internet reception nyo walang kuwenta di kami mag pag usap ng matino laging nawawala ang signal sayang ang binabayad sa inyo. rip off ang internet nyo, wala talagang asenso kahit internet corrupt pa rin. ay buhay sa pinas kawawa mga tao nag babayad ng pero poor ang service ng internet!!!!!
    kaka bad trip pag ginagamit namin ang net nyo..

  • jay fullon says:

    Sabi nyo 2 days lng activate ang unlicall bkit wla pa txt skin?

  • Raymond Raymundo says:

    Tanong ko lang po yung inaplayan ko po na 3mbps yung 999 bakit po yung upstream rate niya 1mbps lang tapos yung downstream 3mbps diba dapat 3mbps po yung upstream niya ?

  • Roann Hernandez says:

    bkit d mka.receive ng txt sa TM ? tang ina lge nlng gnito . my hnihintay akong importanteng msg tapos d ako mkareceive . ayusin nyo nman ASAP!

  • florita concepcion says:

    10 days na po ako walang telepono. as in dead po talaga. tumawag ako from globe store dito samin, ang sabi ng agents kelangan ko tumawag from home, eh mismong landline nga po ang problema ko, pls, naman po na assist sa mga technician nyo kung bakit palaging nawawala ang connection ng telepono ko.i tried to call gamit ang cellphone pero di ako makapasok, busy.

  • chris says:

    ilang araw na napakabagal ng internet connection pakiasikaso naman.thanks

  • azela matundan says:

    san ba kayo napulot ng inilalagay nyong connection?masabing may modem wala namang internet connection.tas abot abot ang billing nyo.kahit doon sa la union ang bulok ng serbisyo nyo. tanga ko naman marami ng nagsabi sa akin pero sa inyo pa rin ako nag pa connect.kahit naka xperience na rin ako ng ganitong modus nyo.since day one problema na connection wala pa tong sang buwan.nakakastress kayo! nabayad naman sa gusto nyo.ayusin nyo naman trabaho nyo.para di kayo tuluyang bumagsak sa ganitong klase ng negosyo.

  • Roxanne Rostata says:

    Hi! Since last night I am trying to load the prepaid call card i bought but everytime my attempt was unsuccessful. The voice prompt always say that the call card number i entered is invalid. I used the 801+call card number# + pin#. I hope you can help me. Thanks!

  • ana cataluna says:

    bakit lumaki agad yung babayaran ko sa moblie? bakit naging 6k po agad? Pero dito lang naman po sa laguna yung tinawagan ko. Sobrang mhal naman. Nung una 1882 tapos 6k agad? akala ko ba unlicall yon pwede gamitin basta globe lang. Bakit lumaki agad ng 6k yon?

  • ana cataluna says:

    bakit po ganun? nung una 1882 lang tapos biglang 6k na agad? Sabi kasi nung nagkabit samin nito pwede daw ipang tawag yon basta sa globe lang. Pinang tawag ko lang naman po sa globe pero dito lang sa laguna yon bakit lumaki agad ng 6k yon?

  • rome says:

    ask ko lng if wat hapen sa sim ko.. sim card access network fialed sya.. ano eto.. bakit ganun.. eh my network nman pero hnd ako makaaccess sa network ng TM.. wat gawin ko.. hnd nman ako makatawag sa customer representative ng TM.. is it posible na expire na ang sim?? ksi ang sim ko ay since 2007 pa.. ng use ako na other sim to my fon akala ko sa fon ung diperensya.. eh ok nman.. tpos ung sim ko ipinasok ko sa ibang fon ganun parin.. sim card access network fialed parin.. plz help me kasi mportante ung sim card na un.. thanks po.

  • Romeo B.Otero says:

    ako si Romeo B. Otero. nung last 30 april 2014 nag apply ako ng home@tatto broadband na my kasamang cellphone free call (unlicall) pero bakit may dumarating na monthly bill sa dapat ay wala.i authorized my wife Aura C.Otero na ayosin yong naging problema sa telephone bill account #16762349 thank u

  • Catalina Toledo says:

    ask ko lang po, bakit hanggang ngayon wala parin nadating na bill dito samin. THanks

  • charlyn says:

    pano po malalaman ung landline number namin? sabi po kc smin nung nag install ng internet namin magtetex daw po. ok na ung phone namin pero wala padin text ng mobile & landline number.

  • marivic says:

    Good Day Mam/Sir,
    I’ve registered to your promo which is SUPERSURF50, but i can’t access internet.My load is 70 pesos, then i registered to the said promo,so my balance is 20 pesos,,I’ve texted my friend twice so all in all my balance is 18,,But now, I’ve checked my balance and it says that I only have 2 pesos……What happened??
    Waiting for your feedback.Thank you.

  • marivic says:

    Low internet connection and downloading,Please make a countermeasure regarding this matter, so that consumers will be satisfied with your services.Thank you.

  • michelle reman says:

    bakit po ba kagabi pa pawala wala ang signal ng internet niyo..

  • dolores says:

    Paki send yong account namin sa email na ito po!

  • Rojean says:

    How to use Yo! Share a load? Should it be the number given by Yo! to be used for share a load? Or what?

  • merle manalo says:

    PAANO MAG BABAYAD SA INYO HINDI NYO BINIGay ung account n pag babayadan ko.
    ang hina hina cignal nyo tuwing gabi wala..anung klaseng internet meron kayo.sayang lang binabayad ng mga tao sa inyo.

    • Sonny Gonzalaes says:

      Sir, maam,
      Gusto po mgpakabit ng internet un kapatid q, taga San Juan Bats. cia san malapit my malapit n opis kayo

  • merle manalo says:


  • virgilio maestre says:

    sir,madam yung cable wire ng modem po ay naputol ng tinamaan ng yero nong nakaraang bagyo itinawag kona sa inyo ito nong nakaraang araw ito po ang nomber ng modem s/n;510772668401002324 model;BM622m paki service naman po

  • marge says:

    an sabi niyo sa amo ay within 24 hours lang activated na landline wireless na pinakabit namo saiyo. pero nano kay 25 diyas na an nakagi pero wara pa man gihapon pag activate nan 28 beses na kami nag follow up pero puro kabuwaan lang an mga inpara sarabi amo.nano na baya an nangyari hu? hingayada baya niyo kay baga an makakarawayonon an iyo sestema.- from marge

  • Mayeth Laydia says:

    Good evening! Yung bill po kasi ng kapitbahay ko ay binayaran ko nung last monday, august 4, tapos di ko naman alam na binayaran n pala nya nung july 5. nalaman ko lang kasi ngtaka ako sa bill kaya tinanong ko sya, yun nga bayad na nga daw. paano po kaya yun? Pwede kayang i transfer yung ibinayad ko para sa bill ko ng august?

  • efraim says:

    Bdkt ba sa pocket wifi malimit walang signal.supersurf50 ang lagi kong nireregister pero di ko naman na ee njoy kasi ang laging nalavas da fb ko no connection internet pero kaka register ko lang.naiinis ako sa network nyo.pwede bng pkisagot

  • efraim says:

    Ano b ang dapatkong gawin bukod sa mbagal ang connection ng pocket wifi ng globe bilis pang malobat ng battery.dun ako bumili ng pocket wifi sa store ng gloe sa robinson sa lipa

  • ken says:




  • Mayeth Laydia says:

    Regarding po sa last email ko about sa bill namin nadoble yung bayad namin for the month of july.

  • Cristine Viernes says:

    Nag-register po ako ng AstigText30 kahapon ng umaga, 8:00 AM August 11. pero hindi na po ako mkapagtext kaninang umaga, August 12. sinubukan ko pong pasahan ng 1 peso. Nagtext ako pero nagamit po yung 1 peso na pinasa ko. Sana po maayos immediately ang problem na to.

  • Precious Matibag says:

    pano po magbayad ng bill ? wala po kasing nadating na bill … eh may tumawag daw po .. hindi naman naisulat yung code pano po yun ? pls reply po as soon as possible po .. first time po kasi naming magpakabit nito. hindi po namin alam kung pano magbayad ..

  • jasmine ramos says:

    goodevening! hmm? baket ganun yung access ng telepono nyo? lage nang nawawala ang access. di makatawag. yung signal ng modem ayus namn. yun sa telepono lang. hndi ayus!

  • sebastian solomon says:

    bkit po parang biglang lumaki ang bill ko sa account ko? can i ask for my text retrieval?

  • mario says:

    saang websitw nyo po ba pwd ko mkita kung magkano na bill namin sa tattoo,globe internet
    ta globe telephone??

  • sebastian solomon says:

    i would like to asked for my text retrieval for my bill numbers 8 and 9. thank you

  • relson bana says:

    paano magbayad

  • Honesto says:

    ask ko lang bakit wala parin ankong account number. at yung connection ng wireless fone wala parin. sabi ng nag install within 24 hours lang may connection na ang fone at yung initial na internet speed na 1Mbps ay magigigng 2Mbps gaya ng nakalagay sa pinirmahang doc.

  • mariano gerandoy says:

    ask lang ko nga hangan ngayon ay wala parin ang aking account number, magbayad sana ako ngayon.

  • kia mae says:

    ano po ang username at password ng B593-22 modem?

  • ryan says:

    gud evening may tanung sana ako, tngkol sa globe wifi<

  • jonalyn baisa gutierrez says:

    ahm tnung ko lng poh sana, bkt poh P1,783.49 ang bbayaran nmin, eh sbi poh ng tao na nag connect sa amin dto ng wifi, nxt month ang bbayaran lng dw poh nmin is P1,300 or P1,400,? plz reply

  • jonalyn baisa gutierrez says:

    ah bkt poh 1,783.49 ang babayaran namin sa globe wifi nmin, eh sbi poh ng tao na nag connect sa amin ng wifi, ang bbayaran dw nmin nxt month is 1,300 lng, 3month dw kmi mag babayad ng 1,300,,,, after nun P999 nlang dw, pero d nmin alam na 1,783.49 babayaran nmin this month, ang alam lng nmin 1,300, un kc sbi nung tao nyu, plz reply

  • Juan Salazar says:

    U disconnected my 09178011321 (acct no 97124011) this morning sept. 14, 2014. I already fully paid my balance thru metro bank on line last sept. 11, 2014. I verified that I have no balance using my phone. I tried to reconnect via your hotline but your automated response is inflexible and good for BPI payments not metrobank where I don’t get a receipt or reference no. Please verify my status and reconnect my line. If not, please advise how to cancel my globe subscription so I wont have to trouble myself and you people any more.

  • JOSEPH LIBOR says:





  • jayson orevillo says:

    graveh po anu po bah nangyari ditu sa amin 2 mbps ang pinalagy ko peru pag speedbalance kuna hnd manlang nangangalahati sa 1 mbps parang dinayalng aq nito ng harapan 0.06 lng anu to ?

  • jayson orevillo says:

    wew gravh nito buti lang sa umpsa ata

  • Maribel Dava says:

    good eve po . bakit po habang tumatagal lalong tumataas yung bayarin nmin.sabe daw hanggang 1,100 lang ang babayaran nmin . fixed P1,100 every month. hndi daw po tumataas, pero baket po ganun every month nalang po laging nataas. habang di po kayo sumasagot sa reklamo namen hndi po namin maiintindahan kung baket tumataas bill namen . ni hndi rin po namen makontak ang globe landline nyo po. aasahan po namen ang mabilis na pagresponse sa katanungan namen. wala po kse sa usapan to nung nagpakabit kame. ASAP!

  • violeta ayap says:

    ask ko lang po kung bakit everytime na may kausap ako sa landline phone eh pahina ng pahina ang volume ng phone kaya hindi kami magkarinigan ng kausap ko.. ano po ba ang diperensya nun?.. globe landline po nmin.. paano po ba maaayos yun?.. merun po ba staff ng globe ang pupunta ng hauz namin kung sakaling sira na ang handset?.. eto po yung landline# 2399631 if ever na may pumunta try nyo po tumawag.. sana po maayos po this week na…

  • Darwin Molina says:

    Good day po tanong ko lang po kung magkanong ang babayaran namin sa internet kasi Oct. 2, 2014 na po wala pa ding bill ng globe ang dumarating sa amin?. Nawawala pa ang connection ng internet. Sana masagot ninyo ako agad

    Thank you


    bakit po on and off ang connection ngayon? 2 days napo ganito please pakiayos naman po..salamat

  • emerito legaspi says:

    please fix your connection…on and off naman po nkakawlang gana…tnx

  • belay says:

    Two days ago, I had the best luck as a GLOBE user, to finally sit down and go through each of my Globe concerns one by one with the most attentive, thorough & patient Platinum assistant. She went over the time of her duty that day, yet cheerfully attended to my questions systematically, and one by one. Since she had already gone way over her time at work, she offered to call me back the next day as there were some questions she could not answer anymore. And true to her word, she did call the next day at close to the appointed time. That was past 10 am. By 12noon, we had not finished so I requested that we both took an hour’s break and dutifully, she called me back in an hour. This blew my mind! It is truly very difficult to find persons who keep their word especially since this is just a phone call. Maybe the fact that it is a Platinum assistant, it makes a difference too. And to think she was not even my Accountant Manager! So,when ALI and I finished our session, it was way over satisfactory level. She had answered all my concerns about the numerous phone nos. She efficiently gave me details to be able to trace each concern in case they are not attended to so I can follow up.

    In the records of Globe, I have been a subscriber since 1998. I know that ever since Globe started, I had switched from the first server(PLDT). Fo some reason, that original phone no. had to be changed(which I had to reluctantly do then). This was one of the concerns that ALI attended to and I hope that Globe will be able to find the record of the first tel no. that I had, which will show that I have been a Globe Subscriber since 20 yrs ago (if thats when Globe started). It would be nice to enjoy the 2 STar Platinum status if indeed i qualify.

    For the reason that I have been attended to by such a thorough and cheerful person as ALI, I would like to congratulate GLOBE for having her in your team…I have been blessed by her and so is your company. Cheers!

  • suzette encinas says:

    ..pano pu mgpalit ng password ng wifi..
    pati kpitbhay nmen kc nkconnect samin e..

  • mark says:

    Nagregister po ako sa CA10 pero after 2hrs hindi na ako makasend ng text messages, yung calls nalang nagagamit ko. UNFAIR NAMAN.

  • Delia Abolog says:

    Good Pm globe telecom, Concern ko lang po yung bill namin. Nagbabayad naman po ako pero bakit malaki padin yung babayaran ko sa postpaid plan. Account Number : 74311842 Mobile Number : 09178821704. After ko po magbayad nung July ipina disconnect ko muna yung plan.
    Payments na nabayaraan ko:
    August 11, 2014 — 500.00 pesos 12: 48 pm Bayad Center
    October 8, 2014 — 500.00 pesos 1: 47 pm Savemore salitran

    Please pa check naman ng maayos !

  • rhose says:

    Pno q PO activ8 ang roaming q dto PO aq UAE.thank you PO

  • Flordeleiza A. Sorilla says:

    This is connection with my Outstanding balance of P14,530.48…as far as i know my over due is 3 or 4 months & my Plan is P799 (TATTOO)….amounting P3,196..the others charges started during your updating your system..i have no idea on the charges that you made in my account , one time i call up 730 1000 discuss the charges ..i will pay only the monthly plans of 799 for 3 or 4 months )

    Thanks & Hoping that you double check the charges .

  • Lino Escasinas says:

    yon pong Tatto@Home na pinakabit namin ay 5mps na pero mabagal pa rin yong internet namin ito po yong account number 854620835 nakapangalan po sa misis ko Ana Liza Canoto Escasinas.

  • joel says:

    ilang weeks aq wala internet pero ung siningil na bill skin e mas malaki pa sa monthly bill ko..

  • Regine Jesoro says:

    nababawasan po lagi ng 2.50php load co kahit wala naman acong subscription sa kahit anong promo. then nung nakraan pa, 15php nabawas sakin nagtext lang aco ng STOP to 2682. sabi nman for free ee. pwede pa bang mabalik mga nabawas na load sakin at please wag na magbawas ng load co. thanks!

  • josie bassig says:

    pls. let me know why my landline connection was cutoff while I was on the phone. this is our landline # 5871635 and the account is in Joan Bassig’s name. it’s urgent pls, and thanks!

  • rodelyn says:

    Bakit gnun wala manlang nag aaus net nmn bayaran nnaman hnd manlang namen nagamit isang buwan na pa balik balik nlang kme sa globe sa cabanatuan pacific
    Ska ssabihin tawag nlang 211 HND non matawagan kape aus naman

  • armida a.geronimo says:

    asked ko lang po sana yung paln ko tumawag na po sila n sinabi na approved na untill now wala po ko narereceive na text.

  • Marionn Eneria says:

    ..paki bilisan nyo nman sana ang service nyo kz nka ilang tawag na ko parang wla nman kayong ginagawa, nung nov.22 (saturday) pa ako nagpalagay ng wifi at landline sabi 24hrs lang daw ma activate na ung landline eh anong petsa na ngayon nov.27 5 days na wala pa din kmeng landline, sana naman ma activate na ung line ko kz nkakapagod mag follow up sa inyo ang bagal ng service nyo..

  • christian balbuena says:

    paki ayos naman po sana service nyo., gusto ipaayos ang plan ko na 599 a month., bakit naging 499 man ang nangyayari., pag tumawag sa costumer representative., panay volume of costumer. ang maririnig ko…. ba yan.,,,,nov. 7 ko na kuha ang unit na plan., unlimited daw., after 15 days cut off na kasi consumable pala na 499 na set up., Mr. Denter Abarsolo ang agent na mobile…. BAKIT? ?? Isuli ko na lang to.,,,

  • jolina hernandez says:

    hello ask ko lng po di po mkareceive ng txt knina 6 to 8 pm until now wala dn ako mreceive. Thank you

  • Olivia Quinco says:

    Paki ayos naman po internet connection namin. Location is in Bangar, La Union. Account name: Elsa Quinco. Tapos kung maari lang po please unform us kung ano yun extra na binabayaran kung bakit sobra sa dapat bayaran. Hindi po ba 999php ang monthly payment. Why then we need to pay 1,075? I’m willing to pay my bill as long the internet connection will be ok. Hindi katulad ngayon na almost 3weeks na walang connection from morning up yo 6-7pm tapos sa gabi lang magkaroon ng connection. There is no use for an OFW like me na gusto makausap ang pamilya dyan sa pinas. Kung hindi pa maayos ang connection paki-putol nalang at hindi ko na babayaran yan. Sayang lang ibinabayad ko sa internet namin.

  • Lance lopez says:

    Kakapakabit lang namen ng wifi kahapon. Globe tattoo. Baket ganon ang bagal iilan lang naman kame nakakabit

  • Jovilo Villaflores says:

    request to reconnect my postpaid account

    09173256496, i have paid my remaining balance of P900.32 last November 17, 2014 (11/17/14) OR# 31612 and P895.22 today January 12, 2015 (01/12/15)

    thank you, hoping for your immediate respose!

  • anonymous says:

    hey ano bayang promo nyo ?? .basura ? nag reregister ako sa supersurf/ nd makapag register? ano to gagu han? ha tapos kakaini ng service ? gago palakayo eh….ayusin nyo service nyo…….

    WARNING >>>> im gonna fucking you system……

  • sky medel says:

    gumagamit po ako ng broadband in alas-asin,mariveles bataan..normal po ba na mabagal yung connection ng net dito?pakisagot po para makalipat ng internet provider kung ganun..

  • Evelyn says:

    It is so difficult to contact your costumer service, one of your CSR just called me, and since he is not the one appropriate to address my concern, he gave me the number 7301000 concerning my account. however that line is also useless…kindly ask one of your CSR to call me again today. Thanks

  • arlene marasigan says:

    Kinabitan poh ako feb.9 2015 kelan poh ako pwedeng magbayad ano pong date wala poh b e2ng penalty kng sakaling makalambas ano ng buwan

  • mercedes salvador says:

    paano daw po ang landline ayaw daw po.Hindi po si makatawag at matawagan.

  • cesar dolocanog says:

    panu nga ba babayaran ung sa internet?at pag.connect ulit? location is maranding,lala,lanao del norte mindanao

  • maricar says:

    maam ask ko lang po kung pao mag send ng requirement di ko po kase mahanap ang email na naibigay sakin eh

  • emelyn sanrojo says:

    good day po,bakit po ngkaroon ako ng bill ng globe landline at saka s wifi eh mula nong january hanggang ngyon march wala n ko connection putol n,pero tuloy tuloy p rin ang bill ko,pakiayos nyo nlang po..tnx

  • shella may says:

    paanu po makakatanggap ng message sa email galing sa globe internet
    para po malaman kung elan ang mababayaran..?

  • Cris Ivan says:

    paano magbayad ng internet bill sa globe ne hindi nga nila ako binigyan ng account ko tapos hindi ako maka pag sa (HOOQ) nyo .. paki explain please ne hindi ko alam kung paano malalaman ang babayarin ko .. Please reply me asap

  • Gerald Severino says:

    Hi! Just received yesterday my new Lenovo A5000 from your courier, it says in the box that “Back Cover & Film inside”. Unfortunately, when I opened the box, there’s no cover & film inside. The box was sealed so I guess the accessories were not put inside the box. I need your help on where I can get the 2 items lacking.

  • cj generalao says:

    pwd ba palitan ang password ng aming tatoo modem at paano?

  • edralyn alcaide says:

    gud pm po tanong ko lng po kng bkit hndi ko magamit ung lndline ko..kakabit lng knina sv ng ngkabit po knina..unli call dw po s globe or tm pero bt gnun hnd po ako mkatwg…pls reply!!!!!!!

  • Rodelyn Mendoza says:

    bakit hanggang ngayon ndi pa namin alam ang phone # ng landline namin nung 23 pa kami kinabitan ng internet.

  • arjay bataller says:

    e2 na po ung email..Panu po malalaman ang bil at saan po ba mag babayayad kada buwan??

  • jayson says:

    Putik iparating na natin to sa mga tulfo brothers.may internet nga mas kailangan kudin ang landline.nag pa connect ako nung april 24,2015?sabi nila i aactivate ung landline after 24hours. April 29 na ngayon di parin pwedi landline.

  • cherilou says:

    paanu mag change ng [password ng wifi?

  • elisha flores says:

    pano ang free movies? may sinend na na code samin nadelete lang sa phone ko.. what should I do? then yung dial tone ng phone nawawala/

  • jhoncabral says:

    sir tanda nyo pa po ba yung bagong lagay na tattoo broadband dito sa amin
    Ramises cabral
    villa Magdalena ang address naming.
    yung bagong internet na kabti nyo po ay di masyadong nakakasagap nang internet
    tanong ko lang po sa Internet po ba yun o sa aming laptop.? Thank you po.

  • braxs says:

    boss..nagbayad na po kame ng dalawang buwan..2400 yung binayad namin..pero hindi ko po napasa yung ML na pinadalhan namin..pakitingnan nlng po sa yahoo mail ninyo

  • norberto says:

    how can i reset my memory usage in my tatoo dsl modem?

  • rey says:

    my concern is the assurance from Globe for the loyalty reward for my postpaid plan.
    here are the details and concerns:
    1. my contract expired last October 2014. no information from Globe about the expiration until I inquired this May, 2015. Globe has the copies of every subscriber profile including the contract, when it was applied and when this will expire. I believed Globe has their system to monitor this and alert the subscriber if near to expire.
    2. during my call to Globe hotline 211 last May 14, 2015, I asked about the loyalty reward and advised me 2 options, rebates and unit. and opted for the replacement unit commensurate to my postpaid plan. I choose Lenovo A5000 from the rest of the offered selections.
    was advised to be not available and offered me other units which I declined.
    agent advised me to call after 2-weeks and check for availability. actually, called for the 4th times already getting the same answers.
    informed me that replacement cycle time from Globe warehouse is 2-weeks time. but no assurance.
    with this advice, there is no assurance that I could get the preferred unit. it is all by chance.
    I should get a positive assurance that I could get the unit after 2-weeks. but the advice is to call back again and following the same cycle, call, follow the instruction of the answering machine, give your personal information to confirm that the account is yours, asking you to upgrade, giving you the options, then at the end, the unit is not available. then to call again after 2-weeks. with this process, is there an assurance?
    asked the attending agent to put on record my preferred unit.
    I expect that Globe has a good system for all the services they have.
    an example is this loyalty reward system.
    2.1 will alert subscriber that the contract will soon to expire (say 2-weeks before).
    2.2 inventory of units. once reached the minimum stocks, replenishment will apply.once tag, this will alert the team and advise the subscriber of the availability.
    2.3 preferred unit must be tag and stated to the subscriber request. this will give assurance to the subscriber to receive the preferred unit. and chances of not getting is eliminated.
    2.4 stick to the 2-week cycle time. no extensions.
    looking forward for a better services, process and systems.

  • irene montilla says:

    paano po yung telephone namin di po maka contact sa mobile phone

  • carlos lumaban says:

    yung sa HOOQ ko po wala pa yung email ko

  • carlos lumaban says:

    paki send nalang po sa yahoo ko yung email kopo sa HOOQ kasi ilang araw na po e

  • adlaon marissa says:

    BP608270523150004 BILLS PAYMENT
    05/23/2015 03:07 PM
    CLH Banaybanay PROCESSED BY: 110685
    08:00 am -05:00 PM (MON-SAT) BILL AMOUNT: 1,850.00
    ACCOUNT NO : 855217403 DISCOUNT: 0.00
    TOTAL: 1,855.00


    BP608270523150003 BILLS PAYMENT
    05/23/2015 03:05PM
    CLH Banaybanay PROCESSED BY: 11065
    08:00AM – 05:00 PM (MON – SAT) BILL AMOUNT :1,919.00
    ACCOUNT NO :1005524521 DISCOUNT : 0.00
    TOTAL : 1,924 .00


  • anonymous says:

    bwesit walang kwentang internet

  • lester says:

    Hindi po namin magamit ang internet kahapon lang po ito kinabit dto po kay Susana Aron Genuino
    Sa tress crusess tanza cavite

  • narciso calzo says:

    mga installer ng globe di sinabi ang mga details sa log in procedure, di ko alam yung mga inilagay nilang information. username, at password. tumawag ako sa kanila at binigyan ako ng password:”@103e113″ at username: “user” sinukan ko pero wrong password at username naman. wala rin akong makitang quick start guide na manual.may nakita ako na Subscription info pero blanko naman. kailangan ko ng tulong tungkol sa log in.gusto ko palitan ang username at password.

  • Pamela Biliran says:

    Hi! grabe naman ang GLOBE! A certain Mark from na ikakabit nila today yung request of transfer ng cousin ko… and today is Father’s day! hindi umalis sila lahat kasi sabi dadating yung GLOBE! Ano ba yung GLOBE, WALANG PAGPAHALAGA SA PAMILYA? THEY KEEP ON SAYING,” kEEP YOUR LINES OPEN … for the feedback… pero hindi naman nila ginagawa! A certain Cyrus, na nakausap ko hina-hang yung phone … I’ve been waiting for about 25 minutes… just right now … 2:45 6/21/2015 Check if they’re really doing there work in your hotline … here are the names na hindi tumupad sa sinasabi nila, (Girly, mark, enzo, CYRUS, Shirlyn, earl, Maam Elaine, Marie, Jonas – let them explain… sayang naman yung pinapasahod sa kanila and they’re not doing their job …

  • zharlyn says:

    paki email po sa account ko kung kelan po duedate namin sa internet :) salamat po

  • zharlyn says:

    as ko lanh po kung ung billing po ba ng net namin ay kung kelan po siya kinabit ??

  • jay says:

    nagpurchased kami ng globe tatoo pocket wifi plan 300 last june 06, 2015 eh diba after 4hrs pa bago ma-activate yun. the nagamit namin sya ng June 8 then nung June 9 hindi kami maka connect.. so nagreklamo kami sa globe telecom sabi samin naka pag consume kami ng malaki at umabot na sa 1,238.00 yung bill namin! ano to kalokohan sa loob ng 1day lang 1,238 na yung bill na kailangan daw namin bayaran! take note in 1 day eh 300 lang plan namin in 1 month.. maawa naman kayo sa client nyo kaya nga 300 lang yung plan na kinuha para makatipid tapos dudugasin nyo lang.. grabe naman san nanggaling yung 1,238.00 eh isang araw nga lang nagamit.. kaya maraming naghihirap at nababaon dahil sa mga kagagawan nyo sobra na ginagawa nyo sa mga client nyo! maging patas naman kayo.. PARA SA MGA MAY BALAK KUMUHA NG POST PAID PLAN, KUNG AKO SA INYO MAG-ISIP MUNA KAYO MABUTI BAGO KAYO KUMUHA NG PLAN SA GLOBE! sobrang nakakasama sa loob.

  • Mercury Moralde says:

    I cannot use my landline to call your attention’s not working and why does theinternet goes on and off..what’s the problem po.what other to be done to connect with you.thank you.hope to hear from you

  • Jemimah Marquez says:

    Good evening po. ask ko lang po bakit hanggang ngayon wala parin internet connection ung Wifi po namin?. nagbayad na po kami ng P1,975.00 nung June 30, 2015 pa po. 2 days na pong walang internet connection kami. please pa-follow-up naman po. nagbabayad kami ng tama tapos yung service na dapat nagagamit namin sa inyo sa Globe di naman po namin nararamdaman. Thanks and God bless po. :)

  • jeorge says:

    paano po mai upgrade internet ko from 7 mbps thanks

  • sherwin says:

    2 days na po wala connection ang pinakabit namin na Tattoo Home. Bagong install lang last June 28, 2015.

  • analyn says:

    hi gud am ..pwede nyo na ba puntahan ang bahay namin ..2 weeks na kaming laging nawawalan ng connection..please puntahan nyo ng mas maaga…

  • analyn says:

    ang hirap gamintin ang bagal ..tpos more than 10 times pa kmi kung mwalan ng connection..ang landline nmin gnun na nman it asap..dadating na naman yung bill tapos ganito,,,

  • analyn says:

    bakit yung kakilala namin mabilis ang internet..kahit rainy days..dito sa amin ang hirap ng connection..tapos hindi din kami macontact sa landline..please kindly do it asap.. thanks

  • jayson alojado says:

    Requesting for the details of my outgoing calls for the period March 15, 2015 to June 30, 2015.

  • irene francia says:

    bakit napakahirap contakin ng customer service nyo ang laki laki ng com. nyo d maka contact hanggang sa maubos ang load ko ipapa cut ko ang pocket wifi ko walang macontact sa inyo i cut nyo na lang sa name ni divino ortega coronado

  • violy brizuela says:

    bakit ganun? kabibili lang namin ng wifi.. ang bagal na agad? Yung mga number naman nila na iniwan para kung sakaling magreklamo kami.. hindi namin matawagan para makapagreklamo. Bakit ganun? Paano ba makakacontact dito sa area ng Cavite?

  • Raymart says:

    hi sir / mam pede nyo ba kami tulungan matrace number na to.. 09263126771.. may sportfest kasi na gaganapin na kami ang may pa event, ngaun po nagtetext yan number na yan, na may manggugulo daw at manghahagis ng teargas, ang dami ko na po tinetesing na sites or software na makaka trace sa number na yan, pero wala po nagana, siguro po kaya nyo yan itrace, ung exact location po, kahit po di na kasama street kahit bayan na lang po.. para makapag file po kami ng case sa tao na yan, baka po nananakot lang yan, pero maganda na po ang sure, baka may mapahamak pa, sana po matulungan nyo kami.. ngaun july 26 na po gaganapin ung event, sana makapag response po kayo, salamat !

  • Danreb says:

    Mahina po ung connection namin at yung mga ibang websites po hindi namin ma open pero dati naaopen naman namin at kami lang yung hindi nakaka open yung mga websites na yun. Ang bagal po magload tapos ito lagi lumalabas sa screen, No data received
    Unable to load the webpage because the server sent no data.

    • Danreb says:

      hi server timeout po ako
      ref 2.1626b1cb.1437575952.0
      indi ako makaconnect sa mga ibang web gaya ng at mdami pa. one week na eto pakiayos na po asap.

  • jhay says:

    Nag apply po aq ng Internet + landline (cell phone). Nung ma install na ito at maactivate na ang phone landline. ito ang una kong na receive na text message.

    From: 09358628739 & 09261010407 & 09361010871
    Maaari na po ninyong gamitin ng libre ang inyong unlimited internet. Itext lamang po ang 300 at isend sa 29366071010 replayan po ng yes and susunod na message. Text nyo po 300 (space) CANCEL send nyo sa 29262370101 replayan nyo po ng YES ang susunod na message para po sa code na ibig sabihin cancelled na ung charged nyo.

    I think its scum kya d ko na po nereplayan.

  • gene says:

    pls enlighten me about my billing particulars. I cant understand why my bill is so big when in fact i was inform that its bundled with tattoo home broadband and i will only pay those i use in text messages since the calls for globe line are free. Much more when i pay my internet connection i was charge to pay the connection fee and the cellphone unit in installments, which were not explained to us when we apply for internet connection. What make things more frustration is the scam messages i keep receiving in spite having a new number given by globe. I was wondering how this scammers came to know my number. If they were able to know my number probably they are able to use this in their personal use, the reason why my billing is so high. Pls. provide me the particulars/my text that are charge in my account since my call to other network are not allowed and my calls to globe are free, so my bill should only reflect my text messages. Pls enlighten me on this. Thank you.

  • Joey Baldos says:

    nareconnect na po yung line namin,gusto po namn ngayon ay mapalitan na po ng bago yung modem namin ng LTE, gusto po namen yung bago kasi mahina na po yung pickup dto samn

  • Joey Baldos says:

    good evening po na send ko na po sa web nyo ung pic na pinagbayaran q sa M LHUILLER kaya sna po ma transfer na ung bnayaran q last july 19 2015 sa tamang acct.q tsaka concern ko po sana sa lalong madaling panahon po e mapalitan na ng bago tong modem gusto ko po ung LTE kc po puro LTE na gamt nla dto sa amin kaya ang epekto sa amin ay mahina na ang cignal nmin kc kmi nlang po ang hindi napalitan ng bagong modem kya please lng nman nagbabayad nman kmi ng tama kaya gawin nyo nman po ung hinihiling nmin.thank you po

  • Jeffrey says:

    Hi! I just recently registered in Unlimited to All network 10. and 8888 replied me that I can already use it. But unfortunately I was not able to send my text and my excess load gone! How come that I’m registered yet I can’t send any of my message? Thanks!

  • Celene ramos says:

    Bakit hindi ako makaregister sa UA10 for almost two months na eto yung number ko 09357601317 thanks.

  • shaira says:

    Paano po namin mapapalitan yung wifi password namin? E wala po nakasulat dun sa binigay nilang subscription info?

  • Jonathan Ruiz says:

    Nagpalit po kasi ako ng CP ,meron po akong ordinary SIM cutted into micro-SIM, gumagana po sya sa Samsung Galaxy V. pag nilipat ko sya sa Lenovo A7000, di po nya nadi-detect.ok naman po ung CP sa ibang Micro-SIM.Meron po ba kayong Prepaid Micro-SIM na available na same number pa rin ang gagamitin ko?
    thank you.

  • Rechilda Alacantara says:

    Good day globe. Sana po mareplyan nyo asap. Malapit na po kasi kaming maputulan ng internet tapos ang sabi po may nasend na daw po ung bill matagal na pero wala pa namang dumadating. Sana po makareply kayo ngayon para malaman ko kung anong acc.number ko. Thanks po. Godbless

  • Jansen Tan says:

    how do i change my password in our wifi internet connection(Tatto@home LTE)
    pls ans. my question. tnx :)

  • Maricel says:

    hi. what is your customer service hotline? i tried a lot of times to connect with 211 which indicated in the brochure but operator says that i dialed the wrong number. i just want to inform your maintenance that our landline doesn’t have dial tone. our land line number is (045 )300-1696 and its located at san fernando pampanga. please give us updates. thanks.

  • Richard says:


  • gemmae mercado says:

    tatatanung ko lng magplit ng pasword tntype ko ung username at pasword ko d nmn ngana pno ba ggwin ko

  • Josie says:

    Paano po namin makukuha yung PUK # ng simcard namin sa telephone? Nasa provider ng telephone namin yung pinaglagyan ng sim.

  • zarah sagpa-ey says:

    gud afternun! tawag po ako nang tawag sa landline pero hindi raw po mareceive yung response ko.. e ilang ulit q po namang pinress ung number..
    papapalitan lang po sana ung email add kung saan isenesend ung bills. thank you.

  • Jennibeth says:

    My tattoo broadband was installed last sunday and until today September 11, 2015 , I was not able to use my internet connection. Tinawagan ko po yong Customer Service at sabi gagawan daw ng report. Nagfollow up din po ako sa branch ninyo at sabi maghintay daw ng tawag kasi mali daw iyong naibigay ko na information. Itatanong ko lang po kung kelan ninyo maresolve ang problema. Hanggang ngayon wala pa po akong tawag na natatanggap. Gaano po katagal ang paghihintay ko. I badly needed your service.
    Hoping for your immidiate response, thank you!

  • Verne mendiola says:

    Hi Po, we cant use our landline, Nangatngat po ng daga yung wire. nacomplain na po namin ito how many times! please paki resolve na po agad, we are expecting some calls, kaya po please, paki ayos na po, sira na po sya almost a week.

  • Alvin says:

    Why our internet is way to slow,,, it says on the thing is 3mbps but its 2.67 mbps so far

  • jonathan says:

    comfirm ko lang po magkano bbyaran ko itong buwan nto

  • samuel lastimoso says:

    bakit ang hina ng internet ?kahapon nawalan ng internet tapos ngayon naman sobrang hina .. pls paki bayos naman..

  • Luffy006 says:


  • joey germones says:

    paki ayus naman ng internet ynu wala po kme dial tone and net 2 day na po paki ayus naman po

  • Jeannie Gaspar says:

    Nagpakabit po kmi ng wifi 4days ago and then sav nung installer 3days daw po bgo maactivate ung landline n ksma ng LTE n pnakabit nmin pero hanggang ngayon wala p rin po xang signal emergency call lng po ang nkalagay..cnubukan n po nmin kumontact s 211 nagsend n rin po kmi ng message pero wla p rin..bka nmn po pwd pkiayos ng service nyo..

  • Richel Abrasaldo says:

    good day! Pwedi po magtanong kung paanu mag change ng password sa WI FI namin sa globe? eto po ung account number 857028544? thank you!

  • andie sario says:


    I would like to inform you that I will no longer avail the monthly load for my account numbers; 78420182 and 87839336. The contract for the two accounts already matured and I will not avail for its extension.

    May I also inform you that I did not received the load for the two accounts for the month of January 2016.

    Anticipating favorable action

  • andie sario says:

    Sir/madam This is in response to the JNL Asset Recovery & Management Corporation letter to me dated March 26, 2015 whicc is writing in behalf of the Globe Telecome Inc. demanding for the payment for the past due for my account number 14250545 amountin to P 6, 418.52. and until now Globe is still texting about this.

    May I inform you that these are the reasons behind for my non-compliance:
    1. The cellphone given to me is defective.
    2. I received the cellphone last March 12, 2014 and start to malfunction on April 13, 2014 a) even though the packet data is off, internet connection is still on. b) the unit cannot read SD card, c) the unit keeps on shutting down every now and then.
    3. I submitted the unit to the Globe Legaspi, City Albay for repair on July 27, 2014 and returned to me last August 18, 2014 and on the same day the unit is still defective that’s why I returned it again for repair.
    4. On September 11, 2014, the Globe Legaspi texted me that the cellphone is again reapired and ready for release that’s why I again get the cellphone but i found out that the cellphone is still defective. Disappointed as I am, told the Globe teller of Legaspi that I will no longer avail the cellphone then she assisted me to the Globe’s hotline, Giving my complaint to the Globe’s hotline and my decission of unavailment, person in the hotline disapproved my disposition, so my letter of unavailment of the cellphone was not accepted by the Globe Legaspi, that day and succeeding days and months the cellphone is non-functional
    .5. I was not given the opportunity of the usage of the cellphone’s benefit. The warranry was not observed(that the phone has a warranty of 12 months according to the warranty card) I don’t deserve a non-functional cellphone that I will pay its monthly bill.
    I already submitted to your Office hard copy of this letter including the attachment and receipt.
    I should be the one complaining to your Office not you demanding for the payment..

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