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Globe Customer Service Numbers
I just encountered a problem with my Globe sim card prepaid using my Nokia cellphone today. The problem is that I lost my load worth Php 285.50. Getting back at some of the last transactions that I did (October 27, 2010) using my prepaid sim and cellphone, I found out that it was a day before because I also happen to have a PLDT extension sim card which we use while in Cavite to call landline numbers.
When I called Globe customer service today to ask what could have caused my sim card which I loaded (confirmed by customer service representative) last October 24, 2010 with Php 300.00 Globe Tattoo call card to loose all the load I had, a certain Borg entertained my problem. I must admit that it was a good conversation. He told me to wait for up to 5 days to have my problem attended to.
Globe official logo from globe.com.ph website
If you ask me how I did it, simple, I just took time to search for the Globe customer service numbers or hotline numbers and since I cannot use my cellphone to make a call, I immediately went online to search for the said numbers. I’d like to share it with future readers of this blog so they won’t have a hard time trying to find the hotline, customer service numbers. See details below.
Email: custhelp@globetel.com.ph
Globe 24-Hour Call-in Service
211 – (Toll-free using your Globe mobile phone)
(02) 730-1000 – Toll-free using your Globe Landline in Luzon and VisMin)
For Globe branches and chat support, please visit the official Globe website at globe.com.ph.
34 Responses to “Globe Customer Service Numbers”
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hello po magandang gabi,, ako po ay gumagamit ng sim na globe,at ito po yung problima ko anong meron sa sim ko na laging binabawan ng globe ang aking load tuwing nagloload nalang po ako ng 500 kasi pang unli ko sa net,,paki check po itong number ko 09064798922,,,at hindi lang isa or dalawang beses kinakain at paki check naman po kasi pag nag a unli ako sa [powersurf 499 ay mabalis lang maubos di ko naman masyadong ginagamit,,sana magawan nyo ng paraan ang aking problim about sa globe,,maramimg salamat,,
bakit ba kapag magcoconnect na sa agent nyo,,,bigla napuputol ang line…ilang beses na po,,,,kakainit ng ulo..pinagkatiwala ko pa naman ang roaming ng asawa ko abroad sa globe,,pero hindi magamit kasi walang signal…first time nya mag globe dun,,,palpak pa…pano na yun ih hindi ko nga kayo mareach GLOBE????
bakit hindi ko naririnig ang boses ng tinatwagan ko at hindi ko rin sya marinig???????????
mga darling, mukha yatang tulog kayo, my landline was installed yesterday and I was been told that w/in 24h they will activate it for use. But until now no one is contacting me concerning this thing. I’ve been trying to get in touch w/ Globe but veeeeerrrry unfortunately the line is always busy? or is it purposely hang, The TIME IS RUNNING AND I DID NOT TAKE YOUR SERVICE FOR NOTHING AND PLS LANG DONT WASTE MY MONEY