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Social Security System (SSS) Philippines

Problems accessing Social Security System Philippines website online? Here is the exact address and telephone number below for the main office. In the meantime, just to give you an overview of what the SSS is all about, it is the government agency that handles social security of workers who are currently working for any private company. Contributions to this agency is based from a salary bracket standard set using the SSS table.

address: SSS Building East Avenue, Diliman Quezon City, Philippines

contact no: Tel. No. (632) 920-6401, 920-6446

Email: member_relations@sss.gov.ph

On the other hand, if you are a contributing member, you have 2 choices of making an inquiry that is via online and offline or by going to any of the designated branches. For online inquiry regarding your membership account, all you have to do is to log in to the official website using your username and password. If you do not have one, you can register using the same webpage here – sss.gov.ph/ and from there, you have to find out the official login page for members.

With registration, you have 2 choices. One is to use the employee ID and the other is for those who are not currently employed or those who are self-paying / or those in voluntary contribution status. If you belong to the second category as a member of the SSS, you can register with the use of an email address and confirming it by visiting a link the agency will automatically send you for confirmation after you register in their official website listed above. Read some tips I have below if you are going to make an inquiry personally.

Tips in Conversing with SSS Representatives:

  • Contact the SSS on office hours for immediate needs only so you can be assured you will be attended to.
  • Be sure before making a call or inquiry that you have beside you all the necessary papers and materials regarding your complaint.
  • Be calm and polite in your conversation with SSS representatives because they are your only access for help regarding your problems.
  • Take time to write suggestions regarding your problems and let them know about it using e-mail and through representative. This helps.
  • For those having problems with loans and contributions, I would like to suggest that you go to your nearest SSS branch first for convenience.

Also consider specific address of other SSS branches or read about our post regarding SSS ID which is a primary requirement for all inquiry you will make when you come over to the nearest office in your area to get information on your member static information and status whether loan or contribution. Good luck.

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319 Responses to “Social Security System (SSS) Philippines”

  • Grace Gallardo says:

    Hi questions po!

    I need to mail my dad’s ANNUAL CONFIRMATION OF PENSIONERS renewal form, please let me the mailing address and contact person (if there is one in-charge).

    Salamat po!
    Grace

  • Elizabeth Reyes says:

    Dear Sir/Madam:

    Attached are the letter and receipt of Payment for deletion of advance payment for GENARO BERCE JR. whom the family of the late member Genaro Berce Jr. are applying for death claim benefit and this deletion of payment is the only way to totally process the document and the family soon to received the said benefits coming from your good office.

    Thank you for your kind consideration and effort to fully accomplished this said benefits..We are hoping for a soonest possible ways that your good office could make it. we are trusting your office. God bless everyone there.

    Please inform me thru my cellphone No. 09484506893. Thank you once again.

    Sincerely yours,

    CYNTHIA A. CARINA

    Relative of the member

  • Rowena Estores says:

    I have been trying to register online since June 26,2014 practically I tried to do it evreyday in different times. However, the registration was never been successful, an error always occurred. I went to the nearest SSS office in my location but they told me that your web site has been malfunctioning for two weeks now and several complaints from members have been received.

    Please fix the problem as soon as possible. There are a lot of people like me who needs to go through your online services to be able to download documents that we need.

    Thank you very much.

  • Inocencia Ordillos says:

    Dear Sir/Madam,

    I would like to request for your assistance. I tried to access the SSS on-line website but I forgot my username and password, do I need to change them for a new one or what? Please advise. Your assistance to my request is much appreciated. Thank you. I. Ordillos

  • jocelyn says:

    Hi !
    I forgot my user name and password..How can I ca retrieve it?
    Please help…thanks :)

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