Social Security System (SSS) Philippines

Problems accessing Social Security System Philippines website online? Here is the exact address and telephone number below for the main office. In the meantime, just to give you an overview of what the SSS is all about, it is the government agency that handles social security of workers who are currently working for any private company. Contributions to this agency is based from a salary bracket standard set using the SSS table.

address: SSS Building East Avenue, Diliman Quezon City, Philippines

contact no: Tel. No. (632) 920-6401, 920-6446

Email: member_relations@sss.gov.ph

On the other hand, if you are a contributing member, you have 2 choices of making an inquiry that is via online and offline or by going to any of the designated branches. For online inquiry regarding your membership account, all you have to do is to log in to the official website using your username and password. If you do not have one, you can register using the same webpage here – sss.gov.ph/ and from there, you have to find out the official login page for members.

With registration, you have 2 choices. One is to use the employee ID and the other is for those who are not currently employed or those who are self-paying / or those in voluntary contribution status. If you belong to the second category as a member of the SSS, you can register with the use of an email address and confirming it by visiting a link the agency will automatically send you for confirmation after you register in their official website listed above. Read some tips I have below if you are going to make an inquiry personally.

Tips in Conversing with SSS Representatives:

Contact the SSS on office hours for immediate needs only so you can be assured you will be attended to.
Be sure before making a call or inquiry that you have beside you all the necessary papers and materials regarding your complaint.
Be calm and polite in your conversation with SSS representatives because they are your only access for help regarding your problems.
Take time to write suggestions regarding your problems and let them know about it using e-mail and through representative. This helps.
For those having problems with loans and contributions, I would like to suggest that you go to your nearest SSS branch first for convenience.

Also consider specific address of other SSS branches or read about our post regarding SSS ID which is a primary requirement for all inquiry you will make when you come over to the nearest office in your area to get information on your member static information and status whether loan or contribution. Good luck.

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Zenaida Forbes says:

March 21, 2009 at 10:50 pm

Good morning. My husband is a member of SSS. But at presen no contributions has been deducted from him because his employer has stopped doing so. At present he is sick and needed medications. Can he file sick benifits from your good office. Thank you. Any response and guidance would be very much appreciated

hazeldael says:

March 24, 2009 at 8:28 am

all the comments and inquiries are true before we can easily access the status of our premiums and loan balances. now it’s almost a year that we barely knew the status. the sss office also never published us a copy of the company collection lists….what happened to the system? upgraded or downgraded?

elizabeth anukwu says:

April 4, 2009 at 11:26 am

sir/madam
can you email me my summary contribution since 1998 til 2009 im contributing i want to be sure if it is really recorded n your office thaks and more power to sss!

Cherry G. Dela Cruz says:

April 5, 2009 at 7:11 am

I will be 60 years old on august 16, 2009,I stop payment my contribution last July,2003,can I continue payment for my remaining period before I retire?

Philippines Review says:

April 5, 2009 at 10:46 am

I’m not really sure with your case, Ms Cherry but one tip I can give you is that if the SSS ever allow you to continue, be sure that you pay a remittance value and make it as high as you can because your last SSS remittance will determine the pension that you are going to receive when you reach retirement age. Pay the highest amount that you can afford.